Nicco Brown
Nicco Brown at Columbia Ford Kia

Nicco Brown

Sales & Leasing Consultant

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Nicco Brown

March 16, 2026

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Employee Rating

Typical car dealer. Nice people good facility. If you want any sort of deal, even a fair one, you had better know your stuff and be a xxxx good negotiator. I do not, the More

by JENNIFER.LAURIAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 15, 2026

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No nonsense and no games. Clear communication amd friendly staff. Will definitely make the trip again in the future More

by tylercsampson
Recommend Dealer
Yes

Other Employees Tagged: Nicco Brown

Mar 16, 2026

Columbia Ford Kia responded

It’s great to know our straightforward approach and clear communication made your Kia Telluride purchase smooth. Nicco and our team appreciate your kind words and look forward to welcoming you back on your next trip. Eric Gates General Manager egates@columbiaford.com

March 04, 2026

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Very good experience Nicco was a very good salesman he made us feel comfortable and helped us understand everything More

by tmerchant18
Recommend Dealer
Yes

Other Employees Tagged: Nicco Brown

Mar 04, 2026

Columbia Ford Kia responded

How wonderful to hear Nicco made you feel at ease and took the time to explain everything. Thank you for the kind review and we look forward to assisting you again. Eric Gates General Manager egates@columbiaford.com

March 04, 2026

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Great service and very professional. Would go back for another vehicle if need Bein the future More

by ktbrain0414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ilya "Eli" Belyi

Mar 04, 2026

Columbia Ford Kia responded

It’s wonderful to hear you found our team so professional and enjoyed your experience with your used GMC 3500. We appreciate your trust and look forward to helping you again when you’re ready for another vehicle. Thank you for the five-star review. Eric Gates General Manager egates@columbiaford.com

February 22, 2026

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Very friendly and laid back, not pushy at all. The entire process was easy and quick. More

by pelletier_ju
Recommend Dealer
Yes

Other Employees Tagged: Nicco Brown

Feb 22, 2026

Columbia Ford Kia responded

Thank you for choosing a new Kia K5 with us. We’re glad our team created a friendly, pressure-free experience and kept the process quick and easy. Please let us know if there’s anything you need for your K5. Eric Gates General Manager egates@columbiaford.com

February 18, 2026

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Employee Rating

Friendly and great My experience at Ford Kia Columbia was great. I will be back in the future to get another vehicle More

by Kingkyle624
Recommend Dealer
Yes

Other Employees Tagged: Nicco Brown

Feb 18, 2026

Columbia Ford Kia responded

What a pleasure to hear Nicco made your visit so friendly and enjoyable. Congratulations on your new Kia Sportage and we look forward to assisting you when you return for your next vehicle.

February 09, 2026

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Ford Motors. Bought the King Ranch trim model expecting a step up in quality and convenience. Disapointed in a few minor but annoying things. Ford discontinued t More

by christopherhammick
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 11, 2026

Columbia Ford Kia responded

Thank you for taking the time to share your experience and, more importantly, for taking Jay's call so we could talk through everything directly. He's reporting back to me about the conversation you had together and I genuinely appreciate the candid conversation you both had. First, we truly value your loyalty. Having you purchase multiple vehicles from us over the years means a great deal, and I’m glad we were able to connect and ensure your concerns were heard. While some of the product feature changes you mentioned are manufacturer decisions outside of our control, the items related to your experience here at Columbia Ford matter to us. As we discussed, if the GlassCoat application on the tailgate was not completed to the standard it should have been, we absolutely want the opportunity to inspect and address it properly. Our goal is always to deliver quality workmanship, and we stand behind what we do. I also appreciate your feedback regarding the overall process. Nicco works hard for his customers, and your comments will be taken constructively to ensure we continue improving. Most importantly, I’m grateful for your willingness to continue doing business with us. That means a lot. Please don’t hesitate to reach out to me directly when you’re ready to have us look at the tailgate — I’m happy to coordinate it personally. Thank you again for your continued trust. Eric Gates General Manager egates@columbiaford.com

Feb 09, 2026

Columbia Ford Kia responded

Christopher, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't meet your expectations. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Eric Gates General Manager egates@columbiaford.com

February 09, 2026

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Worked with Andy. Everything was great I’ll recommend Columbia ford to friends. Andy makes spending lots of $$$$ easy More

by debpoharski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2026

Columbia Ford Kia responded

Thank you for sharing your experience. We’re delighted Andy made your Ford F-150 purchase so smooth and enjoyable. We appreciate you recommending us to your friends.

February 08, 2026

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Employee Rating

Excellent experience. Nicco made the entire process easy and relaxing. The entire staff was friendly and would definitely recommend family and friends More

by WITTS
Recommend Dealer
Yes

Other Employees Tagged: Nicco Brown

Feb 09, 2026

Columbia Ford Kia responded

Thank you for sharing your positive experience purchasing your new Ford F-150. We’re delighted Nicco helped make the process smooth and relaxing, and that our team created a welcoming atmosphere. It means a lot to hear you’d recommend us to your family and friends.

February 07, 2026

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Employee Rating

Outstanding service and friendly environment. Helped to make the buying process easy and fast. Would definitely recommend to family and friends. More

by WITTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2026

Columbia Ford Kia responded

We’re thrilled Nicco made your Ford F-150 purchase easy and efficient. Thank you for recommending us to your family and friends, and enjoy your new truck.

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