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Nicholas Barrett
Nicholas Barrett at Southlake Nissan

Nicholas Barrett

Lead Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.8
112 Reviews

- Chicago Bulls, White Sox, Bears, and Blackhawks fan - Car Enthusiast - Music Connoisseur - Gamer

Dealership Experience

5 yrs, 5 mos

Industry Experience

6 yrs, 3 mos

Specialties & Trainings

Top Southlake Nissan Expert Service Advisor

Nissan Award of Excellence Winner 2021,2022,2023

View more specialties & trainings
4.8

112 Reviews

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112 Reviews of Nicholas Barrett

September 22, 2025

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Employee Rating

Great place with great service recommend to anyone who like a calm and easy process More

by joshua.andrson755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon , Joshua Anderson

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Sep 23, 2025

Southlake Nissan responded

Thank you for sharing! We're glad you enjoyed a calm and easy process with us. We truly appreciate your recommendation!

September 20, 2025

Dealership Rating
Employee Rating

Best dealership hands down. Nick,Brian,Carlos,&Tony are outstanding & will absolutely take very good care of you. More

by sloankevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon

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Sep 22, 2025

Southlake Nissan responded

Thank you for the kind words! We’re thrilled to hear that Nick, Brian, Carlos, and Tony provided outstanding service. We truly appreciate your trust and recommendation!

September 16, 2025

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Employee Rating

The workers in the service department at Southlake Nissan are continuously helpful whenever I need a question answered or a problem looked at with my car. More

by afornic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon

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Sep 17, 2025

Southlake Nissan responded

Thank you for your kind words! We’re so glad our Southlake Nissan service team is always able to help with your questions and keep your car running smoothly. We truly appreciate your trust in us!

August 24, 2025

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Employee Rating

Always a pleasure to bring my vehicle in to be serviced. Techs are always fantastic. More

by chrispartridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon

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Aug 25, 2025

Southlake Nissan responded

Thank you for your kind words! We’re thrilled to hear our techs continue to provide fantastic service, and we look forward to seeing you again.

August 15, 2025

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Employee Rating

My fluids were not topped off. I was supposed to get a call when service was completed did not happen. My underbelly carriage is not properly hooked up when I called about my exten More

by trudledge91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon

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Aug 18, 2025

Southlake Nissan responded

Trudledge, we are extremely sorry to hear about this experience. We would like to talk about this situation with us. WIth your actual name not being on the review, or what kind of car you drive it is hard for us to find out who you are, and how to contact. If you could please respond to this with your full name, and what car you have so we can further investigate. Thank you!

August 14, 2025

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Employee Rating

Southlake Nissan is outstanding. They are knowledgeable and professional. Brian, Ryan, Carlos and Nick in service are the best. The entire service team works hard for the customer. More

by Lainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon , Ryan, Will.

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Aug 18, 2025

Southlake Nissan responded

Thank you for the wonderful feedback! We’re so glad to hear that Brian, Ryan, Carlos, Nick, and our entire service team provided you with knowledgeable and professional care. We’ll be sure to share your kind words with them. And a big shoutout to Will B. for being your go-to in sales! We truly appreciate your recommendation and look forward to serving you again.

August 13, 2025

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Employee Rating

Excellent service and employee's. Love Southlake Nissan!! Will be buying my next car there for sure! More

by SueHoevet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Chip, Keeten Rippy, Carlos Maldonado, Brian Jensen, Ken ONeal, Michael Gatton, Richard Powroznik, Tony Deleon

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Aug 14, 2025

Southlake Nissan responded

Thank you so much for your kind words! We’re thrilled to hear you love Southlake Nissan and had an excellent experience with our team. We look forward to helping you find your next car when the time comes!

July 24, 2025

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Employee Rating

I always have a great experience when having my car serviced at Southlake Nissan. The service is quick and friendly. More

by shawn_adams76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon

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Jul 25, 2025

Southlake Nissan responded

Thank you for the kind words! We're thrilled to hear that you consistently have a great experience with our service team at Southlake Nissan. We appreciate your continued trust and look forward to seeing you next time!

June 29, 2025

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Employee Rating

Fast service got us in and out. We didn’t even have an appointment but they still took care of us!!!!! More

by DANIELPBEWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon

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Jun 30, 2025

Southlake Nissan responded

Thank you for the great review! We’re happy to hear our team was able to take care of you quickly, even without an appointment. We appreciate you choosing us and look forward to serving you again!

June 19, 2025

Dealership Rating
Employee Rating

nice people always get in. Appointments are always available. wait time could be faster alwasy seems to ake 1 1/2 to 2 hours. More

by amyjb40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado, Brian Jensen, Tony Deleon

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Jun 19, 2025

Southlake Nissan responded

Thank you for your feedback! We're glad to hear you appreciate our friendly team and appointment availability. We understand your concern about the wait time and will continue working to improve our service speed while maintaining quality care for your vehicle. We appreciate your patience and continued support!

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