Very helpful providing videos and demonstrating how to
use the vehicle. Very satisfied with dealership.
use the vehicle. Very satisfied with dealership.
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by bacengineer
Verified Customer
Verified Customer
Dec 07, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We’re thrilled to hear that you found our demonstrations and videos helpful. At Sierra Chevrolet, we strive to ensure our customers are fully satisfied with their vehicle experience. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely, The Sierra Chevrolet Team
put your guard up cuz they will sneak the add on after
getting you in. definitely no hook ups or willingness to negotiate even when bringing them a trade in for them to make money on
getting you in. definitely no hook ups or willingness to negotiate even when bringing them a trade in for them to make money on
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by jliang360
Verified Customer
Verified Customer
Nov 27, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding negotiations and add-ons. At Sierra Chevrolet, we strive to provide a transparent and fair experience for all our customers. Our team encourages you to reach out to us directly if you’d like to discuss your experience further. Your insights help us improve our service. Thank you again for your input.
Sincerely, The Sierra Chevrolet Team
Honestly disgusted by the lack of honesty and morality.
behind this dealership. I test drove a 2022 rav4 Hybrid, and a tire pressure sensor light was on. They said it just needed to be reset and would take
behind this dealership. I test drove a 2022 rav4 Hybrid, and a tire pressure sensor light was on. They said it just needed to be reset and would take care of it...that it was probably due to it being hot outside. So I went back, it was off, everything else seemed to be ok and I purchased the car. Now a week later, the tire pressure monitor light is still on, for THREE of the tires saying they are low. I keep putting air in it and even bought a manual tire pressure gauge to keep in the car but there is something seriously wrong and I believe they just didnt want to deal with replacing the tire sensors since it can be a labor intensive job . When I called the dealership, to let them know they had not actually addressed the faulty tire pressure sensors but simply shut it off/reset it..they were not having it, almost as if they didnt care because it wasn't their problem anymore and even said that it was due to it being cold!! Not only that but they told me the brakes had at least 50% on them and also a week later the car squeaks so loud that people stare at me when I am reversing. I really hoped that the stigma about dealership people and dignity wasn't true but I am so upset by this purchase and WOULD NOT recommend.
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by brittanykanzel
Verified Customer
Verified Customer
Nov 21, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for sharing your experience with us, Brittany. We understand your frustration regarding the issues with your 2022 Toyota RAV4 Hybrid. It’s important to us that our customers feel confident in their purchases, and we appreciate your feedback on the tire pressure sensors and brakes. We encourage you to reach out to us directly at Sierra Chevrolet so we can address your concerns. Your satisfaction is our priority, and we want to ensure that your vehicle is in optimal condition. Thank you again for your feedback, and we hope to hear from you soon.
Sincerely, The Sierra Chevrolet Team
Nick is very helpful and polite.
He found my perfect match in a vehicle. I highly recommend Nick for giving me time to work on my options. He's patient and has a wonderful dispositio
He found my perfect match in a vehicle. I highly recommend Nick for giving me time to work on my options. He's patient and has a wonderful disposition. I traded in my car without any money down. Thank you!
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by velvet
Verified Customer
Verified Customer
Nov 11, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review, Velvet! We're glad to hear that Nick was able to help you find the perfect vehicle match and that you had a positive experience with us at Sierra Chevrolet. Your recommendation means a lot to us! We appreciate your feedback and look forward to assisting you again in the future. Enjoy your new vehicle!
Sincerely, The Sierra Chevrolet Team
Everything was fine until vehicle was purchased, and then
it was a long waiting time to be able to leave with the vehicle
it was a long waiting time to be able to leave with the vehicle
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by jonesy926
Verified Customer
Verified Customer
Nov 05, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your feedback. We appreciate you sharing your experience with us. While we're glad to hear that everything went fine with your purchase at Sierra Chevrolet, we understand that the waiting time was not ideal. Your input helps us improve our processes, and we encourage you to reach out to us directly if you have any further concerns. We hope to assist you better in the future!
Sincerely, The Sierra Chevrolet Team
Best car buying experience I have had.
Not your typical car salesman even delivered the car to my home.
Not your typical car salesman even delivered the car to my home.
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by raffi2
Verified Customer
Verified Customer
Sep 25, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review, Raffi! We're thrilled to hear that you had the best car buying experience at Sierra Chevrolet. Our team strives to provide exceptional service, and we're glad you appreciated the home delivery. We look forward to assisting you again in the future!
Sincerely, The Sierra Chevrolet Team
The whole process was very smooth and comfortable.
The staff is very helpful and professional.
The staff is very helpful and professional.
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by srauf220
Verified Customer
Verified Customer
Sep 02, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your awesome review! We're happy to hear that your experience at Sierra Chevrolet was smooth and comfortable. Our team is dedicated to providing professional service, and it's great to know you felt supported throughout the process. We look forward to assisting you again in the future!
Sincerely, The Sierra Chevrolet Team
The whole experience was very pleasant.
I would recommend this dealer to anyone! Nick is very professional!
I would recommend this dealer to anyone! Nick is very professional!
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by candcpaving
Verified Customer
Verified Customer
Sep 01, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your feedback! We're happy to hear that your experience at Sierra Chevrolet was pleasant and that Nick provided you with professional service. We appreciate your recommendation and hope to see you again soon.
Sincerely, The Sierra Chevrolet Team
Nicholas helped me from start to finish.
He was personable and kind. He worked with my budget and was not overly pushy about the sale. I appreciated that a lot. He was also available via tex
He was personable and kind. He worked with my budget and was not overly pushy about the sale. I appreciated that a lot. He was also available via text and reached out immediately when I had a question. I needed to verify some numbers before so my purchase took a couple days. He was there the entire time to go over everything.
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by jaegowans
Verified Customer
Verified Customer
Aug 31, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your review, Jae! We're happy to hear that Nicholas provided you with exceptional service at Sierra Chevrolet. It's great to know he was able to assist with your budget and answer all your questions promptly. We appreciate your trust in us and hope to see you again for your next vehicle purchase.
Sincerely, The Sierra Chevrolet Team
Great Experience from .
the beginning to the end.
Thank you very much for open and honest communication.
the beginning to the end.
Thank you very much for open and honest communication.
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by bivinetto13
Verified Customer
Verified Customer
Aug 13, 2025 -
Sierra Chevrolet of Monrovia responded
Thank you for your review! We’re happy to hear you had a great experience. Open and honest communication is key at Sierra Chevrolet, and we appreciate your recognition of that. We look forward to serving you again soon.
Sincerely, The Sierra Chevrolet Team