Nichole Weldon

Customer service is GREAT! ! I drove my truck and a gentleman greeted me right away. Even held the door open for me when I entered the office. Felt very welcome. (((nobody does ! I drove my truck and a gentleman greeted me right away. Even held the door open for me when I entered the office. Felt very welcome. (((nobody does that anymore))))Danielle,Nicole, Casandra greet you with a smile and care about customers , and are very professional !!! Kept me updated on both of our vehicles!! I am very happy with the work that was done.. More

by STREETERS310 Verified Customer Verified Customer

Report | Print

Love this dealership! Always friendly and helpful. Also this is the first time someone actually put legit numbers on my service slip! Always friendly and helpful. Also this is the first time someone actually put legit numbers on my service slip! More

by slowe271 Verified Customer Verified Customer

Report | Print

Willing to work with me on price and did the actual repair work in a timely manner. However, felt like communication was not great at times. Would be told I’d receive a call the following morning but w repair work in a timely manner. However, felt like communication was not great at times. Would be told I’d receive a call the following morning but would only hear from Ford once I called them myself in the afternoon. Felt like I had to chase updates. Also, my part was on back order and I called fairly often for updates on the part and was told it was on back order each day until one day I called and was told the part was on back order still but they ask for an eta, only to find out they found three of the part I needed. I’m glad I kept bugging them because if I hadn’t they might not have realized they already had the part for several more days. More

by Broncosportdriver20 Verified Customer Verified Customer

Report | Print

Great service and great sales experience. Easy process and understood our goals and provided us with what we wanted Easy process and understood our goals and provided us with what we wanted More

by ERICGOLDIS20 Verified Customer Verified Customer

Report | Print

Nicole and Danielle were amazing and communicated constantly throughout the service on the status and ongoing updates so it did not leave me wondering. When I walked in they called me by name like th constantly throughout the service on the status and ongoing updates so it did not leave me wondering. When I walked in they called me by name like they knew me, which must be difficult for them. More

by JLOATS Verified Customer Verified Customer

Report | Print

Got me worked in right away. Fixed the warranty issue the next day once they had parts. Very pleased with the customer service Fixed the warranty issue the next day once they had parts. Very pleased with the customer service More

by Mark F. Verified Customer Verified Customer

Report | Print

Great service every time I go to Stivers! Thank you for fast friendly service guys Thank you for fast friendly service guys More

by sgann1 Verified Customer Verified Customer

Report | Print

The tech was great! Good service and attention to detail. I’m a big fan of Stivers! Good service and attention to detail. I’m a big fan of Stivers! More

by JEREMIAH.J.BURNS Verified Customer Verified Customer

Report | Print

Everyone at Stivers did an awesome job. I’ll be back for my next purchase I’ll be back for my next purchase More

by PKYLE Verified Customer Verified Customer

Report | Print

I had a great experience with staff and service after a not so great experience last July-October. The staff listened to my issues with the vehicle, and along with repairing a current recall went above and not so great experience last July-October. The staff listened to my issues with the vehicle, and along with repairing a current recall went above and beyond and repaired the issue with my car from the prior recall. Thank you for the follow through. I will be a Stivers ford customer from now on. More

by AHEBERT87 Verified Customer Verified Customer

Report | Print