Nick Anderson

Everyone was great except at cashier…I have more than enough GM Rewards to pay for my oil change ($71.) but even with my trucks VIN I couldn’t use them as I had forgotten my GM Rewards password…I was tol enough GM Rewards to pay for my oil change ($71.) but even with my trucks VIN I couldn’t use them as I had forgotten my GM Rewards password…I was told at another GM dealership all I would need is my email address, I gave that to them but at Belzer’s it wasn’t enough…I had to pay the $71.00 dollars…I’ve bought over a dozen NEW Chevys in the last 20 years, but my contact has left the Chevy business…will I buy my next vehicle from Belzer’s or Chevrolet?…hmmmm… More

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Very large and well organized and everyone very friendly. Easy to find. A lot of cars to look at Easy to find. A lot of cars to look at More

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Purchased a used Jeep from Jeff Belzer's in Lakeville - two days later my engine light came on - thus it needed a new battery (which would be covered under their warranty) so I scheduled my appointment for two days later my engine light came on - thus it needed a new battery (which would be covered under their warranty) so I scheduled my appointment for 8:00 a.m. and was told the appointment would be about an hour. Arrived 10 minutes early for my appointment at 8:00 a.m. Around 9:40 I went out to the service dept to see if my Jeep was ready - the guy (no idea his name as he never told me) said he would check on it and let me know. Half an hour later he came and told me it was my batter and they were getting it changed and had to then test drive it so it shouldn't be long. At 11:15 I went back out to the service dept to see what was going on - was told I had to talk to the guy who originally helped me but was no where to be found - so I asked another guy to help me - he found my paperwork on the first guys desk and said it was done and asked me to look out the window to see if that was my vehicle which it was. I then asked for a copy of my paperwork as I needed to get going to work and the guy said it would be another 15 minutes to get it which I told him to have it emailed to me as I was sick of waiting. Thus, I left the dealership at 11:30 - 3.5 hours later - this is absolutely horrible service (especially since I had an appointment) - I will never have my Jeep serviced at Jeff Belzer's again. More

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