Nick Buccina | Page 5

Communication was very good. I'm about 2 hours away from dealership. Erica and I discussed what I wanted to do. I only had about 1 hour at the dealership and we accomplished I'm about 2 hours away from dealership. Erica and I discussed what I wanted to do. I only had about 1 hour at the dealership and we accomplished everything we needed to do in that time. Erica delivered the car to me a few days later after it was detailed. She followed up with emails to make sure everything was right. More

by jim@cbcads.com Verified Customer Verified Customer

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Erica Harvey was exceptional, very attentive and helped us relocate from our old 2018 F150 to the 2021 F150. Nick was fair on the difference in on evaluating my trade of the 2018 F150. Finance department w us relocate from our old 2018 F150 to the 2021 F150. Nick was fair on the difference in on evaluating my trade of the 2018 F150. Finance department was a totally different experience. The finance department was a nightmare there was $3943.00 added to my contract that I did not consent to. The finance person conveniently gave me a blank USB drive that was supposed to contain my contract. I only found these additional charges after the financing appeared on my bank statement. I was very specific that I did not want any extended warranties or services. I have twice contacted the dealership and they told me that the services and warranty has been cancelled. This was done about six weeks ago and the credits still have not appeared at my bank. My advice is that if you use this dealer get the paperwork AND the USB. Apparently the "extra" service plan and warranty was added after I had signed the contract. More

by BJ Tilley Verified Customer Verified Customer

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Very disappointed in the dealership. First problem is the Internet had one price and Kayla texted me the exact same price then, when Jesse called me, he gave me a higher price because First problem is the Internet had one price and Kayla texted me the exact same price then, when Jesse called me, he gave me a higher price because of options that were not accounted for on the Internet and then when I got on site, Nick gave me a significantly higher price and told me that I couldn’t have seen the car online but didn’t have anything to say when I showed him that it was still in fact online. Another problem is while doing the paperwork one of the pages referred to making sure there was no damage to the car. I said that I was unable to tell because of how dirty the car was so they took it back and did a quick wash that caused scratches in the clearcoat and when I brought that up to the guy who called me upset that I filled the survey out negatively to ford he offered to wash the car again as if that was gonna help. I will never return to Ford Of Port Richey!! More

by bentzel158 Verified Customer Verified Customer

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I was very pleased with Chance Testino. He was patient and informed about the car we were looking for. NO high pressure. The proof of this is that he got the sale. He has a great personal He was patient and informed about the car we were looking for. NO high pressure. The proof of this is that he got the sale. He has a great personality to be in the retail car sales business. I would refer friends to him. More

by LEEHS Verified Customer Verified Customer

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Great experience, explained what we were looking for and was shown models of what we were looking for. was shown models of what we were looking for. More

by cfee381 Verified Customer Verified Customer

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