I initially contacted Ron Ricci in response to a letter I
received offering early termination of the lease we had of a 2011 Sienna. He was extremely gracious on our phone call and asked me to ask for Nick w
received offering early termination of the lease we had of a 2011 Sienna. He was extremely gracious on our phone call and asked me to ask for Nick when we came to the dealership. Therefore, we set up an Appt for Saturday (7/20) at 1pm but in the interim I needed to reset for later in the day and Ron was more than happy to oblige, so we set the Appt for 4pm. When we arrived at the dealership Nick greeted us as we entered the showroom and before we got down to business he offered us a cup of coffee and popcorn for our son. Since we were repeat customers, we were treated like VIPs and everyone we dealt with that day treated us like royalty. Nick was a very honest and straight forward salesman, who listened to our requests and tailored the deal to fit our needs and our pocket book. He was very forthcoming about incentives, our trade in and the best deal for the money. We ended up leasing a 2013 Camry SE which we are extremely happy to have. This is our third lease from Galaxy and we recommend them to anyone we know who is looking for a vehicle.
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by evan1234
Jul 25, 2013 -
Galaxy Toyota responded
Thank you so much for the positive feedback about our dealership! It’s nice to hear we were able to give you such a great shopping experience. Ron exemplifies our commitment to customer service and I’m glad he was able to help you with your purchase. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Al Cunha, GSM,
732-544-1000
acunha@galaxytoyota.net
Was helped right away. Nick was honest and direct with us
and helped me to easily find a car within my budget. Great selection of vechicles on site and we didn't spend all day at the dealership
and helped me to easily find a car within my budget. Great selection of vechicles on site and we didn't spend all day at the dealership
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by melissag123
Jul 09, 2013 -
Galaxy Toyota responded
I appreciate you leaving such positive feedback about our dealership! It is a point of pride that we do everything we can to support our customers during their time with us. I am ecstatic to hear that you were so pleased with the service you received from Nick. Our team is committed to supporting our customers any way we can, and Nick is a great example of that commitment. Please don’t hesitate to let us know if you need additional help or have any questions. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Al Cunha, GSM,
732-544-1000
acunha@galaxytoyota.net
We were so happy with the deal we got two cars. Nick is
friendly, well informed, and helpful. We could have gone anywhere but we always go back to Galexy! Our kids do too.
friendly, well informed, and helpful. We could have gone anywhere but we always go back to Galexy! Our kids do too.
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by arlphd99
Jun 12, 2013 -
Galaxy Toyota responded
Thanks for taking time out of your day to leave feedback and let us know how we're doing. It’s great to hear that our sales team members gave you such a pleasant experience. Nick is a great salesman and an important part of our team. I’m glad to know that you enjoyed your car-shopping experience with him. Providing quality customer service is our highest priority and we want to give our customers the service and support they would expect from any quality dealership. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Al Cunha, GSM,
732-544-1000
acunha@galaxytoyota.net
If you come in knowing exactly what you want, and give
your guidelines, requirements and restrictions to Nick, he will not waste your time with unnecessary banter and prattle. He will make it happen. Whe
your guidelines, requirements and restrictions to Nick, he will not waste your time with unnecessary banter and prattle. He will make it happen. When Nick says he's a 'no-nonsense' sales guy, he means it. He is engaging and pleasant, and makes a lengthy process go quickly and smoothly. For those of us who appreciate this approach, Nick is at the top of his game. if I didn't believe this, I wouldn't have driven from UnionNJ, an hour away, on a Saturday, towards the shore, Momorial Day Wknd, just to renew my lease. I did so because I was dealing with Nick. !!
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by LasloB
May 29, 2013 -
Galaxy Toyota responded
We really appreciate you taking the time to leave feedback about your experience. Customer input is an important part in helping make our service the best it can be. Providing a high-quality shopping experience is our top priority, and we do everything we can to support our customers. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. Our team is committed to supporting our customers any way we can, and Nick is an excellent example of that commitment. We appreciate your business and look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership.
Regards,
Al Cunha, GSM,
732-544-1000
acunha@galaxytoyota.net
Everyone worked very well together. The service was fast,
sufficient and satisfactory! I appreciate all the help that everyone did to make my car purchasing process excellent!
sufficient and satisfactory! I appreciate all the help that everyone did to make my car purchasing process excellent!
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by tonyrudick
May 20, 2013 -
Galaxy Toyota responded
Thank you so much for the review, Tony! A quality shopping experience is one of our top priorities, and we do everything we can to support our customers. I’m glad to hear that our sales team was able to assist you with your car purchase. We are committed to making sure our sales team members do everything they can to treat our customers respectfully and fairly when they are on our lot. If you need any further assistance with your vehicle, let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Al Cunha, GSM,
732-544-1000
acunha@galaxytoyota.net
I could not have been happier with my experience at
Galaxy Toyota. Nick Criscuolo took the time to show me several different models until I found the one I wanted and worked with us on pricing. And Jo
Galaxy Toyota. Nick Criscuolo took the time to show me several different models until I found the one I wanted and worked with us on pricing. And John Park was professional and courteous in handling the financial part of the lease. Overall, the whole transaction was excellent and I would highly recommend both of them and the dealership. And I love my new car!
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by lpaden
Mar 28, 2013 -
Galaxy Toyota responded
I really appreciate you leaving such a positive review about your experience at our dealership! We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. Our sales team is committed to giving our customers the excellent shopping experience they would come to expect from any quality dealership. It’s great to hear that our sales and finance team members gave you such a pleasant experience. Nick and John exemplify our commitment to customer service and I’m glad they were able to help you with your purchase. Our doors are always open, so if you need any further assistance with your vehicle, let us know. If you want to stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates.
Regards,
Al Cunha, GSM,
732-544-1000
acunha@galaxytoyota.net
Nick C was friendly and helpful, thoughtful about
presenting me with options, and didn't waste my time with things he knew I wasn't interested in.
presenting me with options, and didn't waste my time with things he knew I wasn't interested in.
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by chxmiller
Mar 08, 2013 -
Galaxy Toyota responded
Thank you so much! A quality shopping experience is one of our top priorities, and we do everything we can to support our customers. I’m glad to hear that Nick was able to assist you with your car purchase. He is a valuable asset to our sales team. If you need any further assistance with your vehicle, let us know. Be sure to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Al Cunha, GSM,
732-544-1000
acunha@galaxytoyota.net
I would recommend Nick in a heartbeat he was friendly
attentive straight forward honest and explained things very good really left me no questions to ask
attentive straight forward honest and explained things very good really left me no questions to ask
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by jenny g
Mar 08, 2013 -
Galaxy Toyota responded
Thanks a lot, Jenny! We strive to have the best customer service in the business, and I’m happy to hear that our goal was reflected through your experience with us. It’s great to hear that Nick gave you a pleasant experience. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Al Cunha, GSM,
732-544-1000
acunha@galaxytoyota.net
Great dealership! Nick Criscuolo was a pleasure to deal
with and cut straight to the point. He answered every question I had, and he and Mike helped me to get the exact model I was looking for. I came to G
with and cut straight to the point. He answered every question I had, and he and Mike helped me to get the exact model I was looking for. I came to Galaxy Toyota after having a very awful experience at another Toyota dealership, and working with Nick and Mike was a pleasure and made the car buying process so easy. Would definitely recommend Galaxy Toyota and Nick Criscuolo again and again!
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by wahine01
Mar 08, 2013 -
Galaxy Toyota responded
I appreciate you leaving such positive feedback about our dealership! It is a point of pride that we do everything we can to support our customers during their time with us. I am ecstatic to hear that you were so pleased with the service you received from Nick. We understand buying a new car can be stressful, so our team is dedicated to giving our customers the best service and support possible. Our team is committed to supporting our customers any way we can, and Nick is a great example of that commitment. Please don’t hesitate to let us know if you need additional help or have any questions. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Al Cunha, GSM,
732-544-1000
acunha@galaxytoyota.net
found Nick to be very helpful and knowledgable about
everything was vey pleased with him and the dealership would highly recommend him and the dealership to friends
everything was vey pleased with him and the dealership would highly recommend him and the dealership to friends
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by eatonbrook
Mar 08, 2013 -
Galaxy Toyota responded
Thank you so much! It’s great to hear that our sales team members gave you a pleasant experience. Nick is a great salesman and an integral part of our team. I’m glad to know that you enjoyed your car-buying experience with him. Customer service is our highest priority and we want to provide our customers with the service and support they deserve. Please let us know if you have any questions or need anything else. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership.
Regards,
Al Cunha, GSM,
732-544-1000
acunha@galaxytoyota.net
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