Nick Donnangola

I would recommend Terryville Chevy. I mainly bought from them as they were local and the salesperson was honest and listened to what I had to say. I was so close to calling off the dea I mainly bought from them as they were local and the salesperson was honest and listened to what I had to say. I was so close to calling off the deal I made with Nick to buy my jeep as I was trapped for 30 minutes discussing with the sales manager how I did not want the extended warranty offered and each time he replied the engine or transmission will need major repair work within a year. I kept saying I was not interested and he would not let me go until I surrendered and accept the warranty -I survived and did not take the warranty - made the whole experience very unpleasent and I would have abandoned the sale if it weren;t for the fact this dealership had the exact vehicle I wanted. Also - I disliked that someone along the process scheduled a service appointment 6 months after I bought the vehice - who gave them the right to do that without letting me know, Service was great to deal with when I called to cancel. Also after I picked up the vehicle I had some questions about the vehicle and the service dept was more than willing to help me out - plus another salesman helped me out with other questions. In the end I would recomment Terryville Chevy - except they need to stop the hard sell on the extended warranty as it will drive away customers are on the edge of buying the vehicle. Myself I may not be back for my next vehicle to buy to to the bad experience I had with the hard sell warrenty. More

by pwales4 Verified Customer Verified Customer

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