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Hyundai Carson
Carson, CA
206 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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206 Reviews of Hyundai Carson
June 27, 2025
Went here with my husband to get a car for my son so he can go to school. They sold us a Nissan Rogue, but we had to wait to pick it up because there was an issue getting it started, which they said they w can go to school. They sold us a Nissan Rogue, but we had to wait to pick it up because there was an issue getting it started, which they said they were going to fix and also the radio was not working. We came back and picked the car up and they had changed the battery. Less than 2 weeks later the car started having a starting issues and not recognizing the key. My son drove the car to the lot and cut it off and we have not been able to get it started since. They gave him a loaner and told him they would be fixing the car. After a week went by l, we called and they said they could not fix it and they would be sending the car to Nissan to get it fixed. We called to check after a couple of weeks and said Nissan was looking at it. A week later they contacted my husband to have my son come and bring the loaner car back and switch to another one, because someone wanted to look at it for purchase. When he got there they just took the loaner car and did not give e him another one. Then to make matters worse, he seen that the car we bought was in the exact same spot that he left it in. They had not sent it to Nissan as they stated. They had done nothing! My husband was very upset and was told that we could exchange the car, but we would only get the trade in value! Jose and the dealership knew this car had a problem and they have not offered us any assistance. This is borderline fraud. We have to have it towed to Nissan and pay to have them diagnos the issue and then pay to fix it! They have given us nothing but the run around. I am contacting the states Attorney Generals office to see all possible remedies because what this place has done can not be legal. And now Jose does not work there anymore. I wonder why that is. More
by Yolanda T
Employees Worked With
Rosy Gomez
May 30, 2025
Needed a car fast, Rodel helped me getting a car that fit my needs/comfort. Rodel was patient with me and listened to get me with brand new car. Thanks my needs/comfort. Rodel was patient with me and listened to get me with brand new car. Thanks More
by mjviana057
Employees Worked With
Rodel Angeles
April 30, 2025
We really loved the customer service coming from Rosy Gomez and Oscar Perez, both patient and informative. You can see they love their jobs and like to take care of their clients. Gomez and Oscar Perez, both patient and informative. You can see they love their jobs and like to take care of their clients. More
by Changopaisa123
Employees Worked With
Rosy Gomez, Oscar Perez
April 16, 2025
Jerry Ruiz is ABSOLUTELY AMAZING. I've been buying cars from Jerry for years and will forever be his customer, no matter where he's at!! Jerry treats you like family and always has yo I've been buying cars from Jerry for years and will forever be his customer, no matter where he's at!! Jerry treats you like family and always has your best interest in mind. He will also ensure that you feel comfortable and confident buying a car!!! I cannot recommend Jerry enough, especially as a woman. It's sometimes difficult as a woman to navigate the car scene, but Jerry puts your mind at ease!!! I could write all day long about how great Jerry is, and he truly is a gem, so always ask for Jerry if your visiting Hyundai Carson!! One thing that I will say is that financing needs some pep in their step because Jerry will get you excited and happy for a new car, and then once you get to financing, all the energy is gone. I understand that financing is boring and serious, but that doesn't mean the department needs to be low-energy, you gotta keep that excitement going!! More
by jadddd
Employees Worked With
Jerry Ruiz
April 01, 2025
Carson Hyundai have continually provided excellent service to my family. It's the main reason we keep coming back and purchasing vehicles from Rosy! service to my family. It's the main reason we keep coming back and purchasing vehicles from Rosy! More
by Andres
Employees Worked With
Andrew Raya, Rickie Saucedo, Rosy Gomez
March 10, 2025
I had a great experience with Rosy. She was very personal and understood my concerns. I felt no pressure and felt comfortable making my purchase. I would definitely recommend coming her She was very personal and understood my concerns. I felt no pressure and felt comfortable making my purchase. I would definitely recommend coming here. More
by G Taylor
Employees Worked With
Rosy Gomez
February 21, 2025
Nathaniel Deleon was attentive, courteous, respectful & informative. I used to be an award-winning sales consultant for a few auto dealers. He makes the buying experience stress free! Excellent experience informative. I used to be an award-winning sales consultant for a few auto dealers. He makes the buying experience stress free! Excellent experience More
by John
Employees Worked With
Nate
December 30, 2024
Omar Irving is really great; he is very knowledgeable about cars. I was able to buy two cars within 3 months! That's how you know the service he provides is top tier. The whole dealership team is very fr about cars. I was able to buy two cars within 3 months! That's how you know the service he provides is top tier. The whole dealership team is very friendly! Very satisfied and excellent customer service. More
by greg
Employees Worked With
Omar Irving, Erick Ortega
November 16, 2024
I had an excellent buying experience buying experience from start to finish. The General Manager (Jose) and Rodel immediately greeted me as I walked in and started browsing. Jose was very effective in get from start to finish. The General Manager (Jose) and Rodel immediately greeted me as I walked in and started browsing. Jose was very effective in getting the deal done and I did not feel pressured. He actually went out of his way to get the exact vehicle I wanted from a sister store. The financing process went very smoothly and I was able to stay within my budget. The vehicle (2025 Hyundai Santa Fe Calligraphy) is amazing, luxurious and has advanced technological features. I’m more impressed with it all around than I was with my prior vehicle (2021 Land Rover). Lastly, the entire staff was very friendly. From Andy in Finance to Anthony who ensured my car was all setup and prepared for driveoff and that I was familiar with all of the vehicle’s pertinent features. Overall I had an A+ experience at Hyundai Carson and I highly recommend this dealership! More
by Z
Employees Worked With
Rodel, Jose, Andrew Raya
