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Nick GrimShaw

Overview Reviews (43) Inventory (150)

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Nick GrimShaw

Nick GrimShaw | Page 3

Service Manager

Gervais Volkswagen

6-B Industrial Ave E
Lowell , MA 01851

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4.7

43 Reviews

Overview Reviews (43) Inventory (150)

4.7

43 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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43 Reviews of Nick GrimShaw

May 18, 2026

Dealership Rating

Employee Rating

Fantastic service from John Silva, Darya and Nick in service, the whole staff at Gervais VW is really exemplary. Thank you all! service, the whole staff at Gervais VW is really exemplary. Thank you all! More

by Mtarter

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Silva , Danny

May 18, 2026 -

Gervais Volkswagen responded

Thank you for mentioning John and Nicholas for the outstanding help during your service appointment for your used Volkswagen Taos. It’s wonderful to know the entire team made such a positive impact. We look forward to your next visit. Tony Strozina tstrozina@drivegervais.com

May 13, 2026

Dealership Rating

Employee Rating

Best place for all service needs. Great customer service. I only take my cars here Great customer service. I only take my cars here More

by derekliberty

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Sirois

May 13, 2026 -

Gervais Volkswagen responded

Thank you for trusting us with your Chevrolet Silverado 1500. We’re pleased to hear our service and customer care met your needs. We’ll pass your kind words to Nicholas. Tony Strozina tstrozina@drivegervais.com

May 04, 2026

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Employee Rating

I just came in for an oil change and the state inspection sticker. The oil change was very quick, but I did have to come back the next day for the sticker because the RMV computer was not answering. When I w sticker. The oil change was very quick, but I did have to come back the next day for the sticker because the RMV computer was not answering. When I went back, the sticker took all of 15 minutes. Thanks, Gervais. More

by AERIE.MA

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

May 04, 2026 -

Gervais Volkswagen responded

Thank you for choosing us for your Volkswagen Atlas oil change and inspection service. We apologize for the delay caused by the RMV computer issue and appreciate your understanding. We’re glad Nicholas could complete your sticker so promptly on your return. Tony Strozina tstrozina@drivegervais.com

May 04, 2026

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Employee Rating

Had a great experience, my car was repaired with care and Nicolas made the process as easy as possible and all in timely manner! Nicolas made the process as easy as possible and all in timely manner! More

by jarodc73

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

May 04, 2026 -

Gervais Volkswagen responded

We’re pleased your Jetta GLI received careful, prompt service. Nicholas is glad he could make the process easy for you. Thank you for trusting us with your Volkswagen. Tony Strozina tstrozina@drivegervais.com

April 28, 2026

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Employee Rating

Courteous, fast, efficient. I'm happy to use Gervais for service, which is where I bought my VW. I'm happy to use Gervais for service, which is where I bought my VW. More

by leecaplan

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Sirois

Apr 28, 2026 -

Gervais Volkswagen responded

Thank you for highlighting the courteous and efficient service you experienced with your Volkswagen Taos. Nicholas and the team look forward to assisting you again. Tony Strozina tstrozina@drivegervais.com

April 06, 2026

Dealership Rating

Employee Rating

Nick was pleasure to deal with- kept me updated on status of car along way and very professional. of car along way and very professional. More

by cote0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Sirois

Apr 06, 2026 -

Gervais Volkswagen responded

It’s great to hear that Nicholas kept you updated throughout your Volkswagen Atlas service and provided professional care. Thank you for sharing your experience, and we look forward to serving you again. Liliana Arboleda liliana@drivegervais.com

April 06, 2026

Dealership Rating

Employee Rating

It’s always a pleasant experience to have my car serviced at Gervais VW. Nick, the service consultant, is knowledgeable and friendly, and keeps me informed of the progress on my service. I know I can count o at Gervais VW. Nick, the service consultant, is knowledgeable and friendly, and keeps me informed of the progress on my service. I know I can count on the Gervais team to service my vehicle. More

by Dan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 06, 2026 -

Gervais Volkswagen responded

Thank you for trusting us with your VW Tiguan service. We’re glad Nicholas kept you informed and made the experience so friendly. We look forward to helping your Tiguan stay in top shape on its next visit. Liliana Arboleda liliana@drivegervais.com

April 03, 2026

Dealership Rating

Employee Rating

Great staff,out standing service, east to work with and very helpfull. Great knowledge answered all my questions. very helpfull. Great knowledge answered all my questions. More

by dublife18t2002

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 04, 2026 -

Gervais Volkswagen responded

It’s wonderful to know our team’s knowledge and assistance made your Volkswagen Atlas service easy. We appreciate your feedback and are glad everyone was helpful in answering your questions. Thank you for trusting us and we look forward to your next visit. Liliana Arboleda liliana@drivegervais.com

March 16, 2026

Dealership Rating

Employee Rating

The service was fine. The car went in for an oil change and state inspection. The work was finished very quickly. The car went in for an oil change and state inspection. The work was finished very quickly. More

by tgallo1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 16, 2026 -

Gervais Volkswagen responded

Thank you for your feedback. We’re glad Nicholas and the team completed your Volkswagen Taos’s oil change and inspection so quickly. Please reach out if we can assist further. Liliana Arboleda liliana@drivegervais.com

March 06, 2026

Dealership Rating

Employee Rating

The whole process was easy and convenient. Nicholas was friendly and helpful. I appreciate the level of professionalism. Nicholas was friendly and helpful. I appreciate the level of professionalism. More

by Cabbott

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Sirois

Mar 08, 2026 -

Gervais Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nicholas met your expectations. Thank you for choosing Gervais Volkswagen, we look forward to having you as a valued customer for many years to come! Liliana Arboleda liliana@drivegervais.com

Mar 06, 2026 -

Cabbott responded

Thanks

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