Nick Orbinati
Nick Orbinati at Subaru of Utica

Nick Orbinati

Parts Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

Contact Me
4.8
108 Reviews
4.8

108 Reviews

Write a Review

108 Reviews of Nick Orbinati

October 21, 2025

Dealership Rating
Employee Rating

Every visit to Subaru is pleasant, quick and professional.The service dep does a great job and I always feel more confident when my maintenance work is done at Subaru. More

by REGROCK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Subaru of Utica responded

It makes us so happy to hear this about our team! We hope to welcome you back to Subaru of Utica for all of your future auto needs.

October 18, 2025

Dealership Rating
Employee Rating

They are always helpful and welcoming when I bring my vehicle in for service. The place is clean and neat. I enjoy a free cup of coffee while I wait for my vehicle. They inform me of any issues good or b More

by NOMAR13469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brand Glerup

Oct 20, 2025

Subaru of Utica responded

Thank you for the fantastic review! We’re glad to hear you enjoy our clean facilities and helpful service team. Your feedback is greatly appreciated. We look forward to seeing you again! - Subaru of Utica

October 13, 2025

Dealership Rating
Employee Rating

They never pick up the phone when calling the service line, poor customer service! I had to leave voice mail! More

by GRASPANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Subaru of Utica responded

We're very concerned to see that you have had trouble contacting our team. We strive for better communication, and we are very sorry for any trouble connecting with us. Would you please consider contacting me directly so that we can ensure your concerns are resolved promptly? Thank you, Billy Melendez - Service Manager - bmelendez@carbonecars.com

October 10, 2025

Dealership Rating
Employee Rating

Our experience at Subaru of Utica is the best I’ve ever had with a dealership! Top notch service and friendly to boot, definitely going to do business again !! More

by MELISSAPERRY766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

Oct 10, 2025

Subaru of Utica responded

We’re thrilled to hear this glowing feedback! Thank you for choosing Subaru of Utica. Looking forward to your next visit! Safe travels!

September 25, 2025

Dealership Rating
Employee Rating

Tha service department is very friendly. They do a good job taking care of my vehicle. More

by ROMEMANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

Sep 26, 2025

Subaru of Utica responded

It is wonderful to know our team has delivered a friendly job well done during your service experiences! Thanks for sharing your support of Subaru of Utica and safe travels until next time!

September 06, 2025

Dealership Rating
Employee Rating

Brought in our 2019 Outback for oil change & tire rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t thin More

by DYUENGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Subaru of Utica responded

Thank you for sharing your fantastic feedback about your recent visit to Subaru of Utica! We're so glad Tyler took excellent care of you during your service appointment. We're sorry to hear you're not loving the 2026 Outback, but whenever you’re ready to upgrade from your 2019, we’ll be here to help! Safe travels until then!

August 20, 2025

Dealership Rating
Employee Rating

Nick was Courteous and helpful and kept me updated. Thank you And if I can communicate this in less than 15 words, I should be allowed to by your survey tool! More

by HENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Subaru of Utica responded

We're glad to hear that Nick provided you with excellent service at Subaru of Utica! We'll share your kind words with him. Your input about the survey is appreciated too. Safe travels!

August 04, 2025

Dealership Rating
Employee Rating

Best place to service vehicle at! Definitely will be coming again! They are very fast More

by CAYLEECROSSMAN05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Subaru of Utica responded

Thank you for your kind words about our service team at Subaru of Utica. See you again soon!

August 01, 2025

Dealership Rating
Employee Rating

Awesome service they are the best I have dealt with. Bravo! I will keep coming. More

by NBORELLI59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Subaru of Utica responded

Thank you for your glowing review! It is a pleasure working with you, and we can't wait to welcome you back again in the future! See you next time at Subaru of Utica.

July 19, 2025

Dealership Rating
Employee Rating

Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks! More

by RETMIL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Subaru of Utica responded

Thank you for the great review! We appreciate your business and hope to see you again at Subaru of Utica.

1
...

Dealership Inventory (278 Vehicles)

new 2025 Subaru Forester car, priced at $34,298
2025 Subaru Forester
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2025 Subaru Forester Hybrid car, priced at $40,843
2025 Subaru Forester Hybrid
new
Whc exterior
Automatic
All-wheel Drive
new 2025 Subaru Crosstrek car, priced at $31,593
2025 Subaru Crosstrek
new
Crystal White Pearl exterior
Automatic
All-wheel Drive
new 2025 Subaru Crosstrek car, priced at $31,589
2025 Subaru Crosstrek
new
Crystal Black Silica exterior
Automatic
All-wheel Drive
used 2019 Subaru Crosstrek car, priced at $22,231
2019 Subaru Crosstrek
used
Wh3 exterior
Automatic
All-wheel Drive
used 2021 Mazda CX-5 car, priced at $22,806
2021 Mazda CX-5
used
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive