Nick Orbinati
Nick Orbinati at Subaru of Utica

Nick Orbinati

Parts Advisor

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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4.8
103 Reviews
4.8

103 Reviews

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103 Reviews of Nick Orbinati

September 06, 2025

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Brought in our 2019 Outback for oil change & tire rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t thin More

by DYUENGER
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Recommend Dealer
Yes

August 20, 2025

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Nick was Courteous and helpful and kept me updated. Thank you And if I can communicate this in less than 15 words, I should be allowed to by your survey tool! More

by HENT
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Recommend Dealer
Yes
Aug 20, 2025

Subaru of Utica responded

We're glad to hear that Nick provided you with excellent service at Subaru of Utica! We'll share your kind words with him. Your input about the survey is appreciated too. Safe travels!

August 04, 2025

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Best place to service vehicle at! Definitely will be coming again! They are very fast More

by CAYLEECROSSMAN05
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Recommend Dealer
Yes
Aug 05, 2025

Subaru of Utica responded

Thank you for your kind words about our service team at Subaru of Utica. See you again soon!

August 01, 2025

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Awesome service they are the best I have dealt with. Bravo! I will keep coming. More

by NBORELLI59
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Recommend Dealer
Yes
Aug 01, 2025

Subaru of Utica responded

Thank you for your glowing review! It is a pleasure working with you, and we can't wait to welcome you back again in the future! See you next time at Subaru of Utica.

July 19, 2025

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Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks! More

by RETMIL21
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Recommend Dealer
Yes
Jul 21, 2025

Subaru of Utica responded

Thank you for the great review! We appreciate your business and hope to see you again at Subaru of Utica.

July 16, 2025

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Very throughly and efficient. But they need to get a sectary just to answer the phones. Not very good customer service if a live person doesn’t pick up the phone where you have to More

by KELLY_STRNG
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis

Jul 17, 2025

Subaru of Utica responded

Kelly, we appreciate your feedback and will share it with our team. Thank you for choosing Subaru of Utica!

July 02, 2025

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Vehicle serviced in minimum time! Friendly and professional associates! Thanks to Bob my salesman for being there! More

by PEANUTS3351
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez

Jul 02, 2025

Subaru of Utica responded

It is nice to hear that your service experience was efficient and pleasant at Subaru of Utica! It's great to know Bob and the team took good care of you. Thanks for choosing us!

July 01, 2025

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From the service advisor to the tech, service was done in a timely manner and was done right More

by KRAZYKATLADY082
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Lee Gold

Jul 02, 2025

Subaru of Utica responded

Thank you for sharing your experience with Subaru of Utica! It is a pleasure working with you, and we look forward to next time!

June 18, 2025

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As always, great customer service. The mechanics attention to detail prevented a catastrophic brake failure, so yes - we're very pleased. More

by ANOCIR
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Recommend Dealer
Yes
Jun 18, 2025

Subaru of Utica responded

It is a delight to hear that our team at Subaru of Utica provided you with excellent customer service and ensured your safety by catching the brake issue. Thank you for trusting us with your vehicle!

June 13, 2025

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I'm a bit annoyed. I had made a 2pm appt for an inspection, oil change and tire rotation. I arrived about 1:50 pm and they didn't bring my car into the garage until 3 More

by CLICKER0
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Tyler Davis

Jun 17, 2025

Subaru of Utica responded

Hello, I apologize for the delay you experienced during your appointment. We strive to honor scheduled times and understand how frustrating it can be when things don't go as planned. Your feedback is valuable, and we will work on improving our scheduling process to prevent this from happening in the future. If you'd like to discuss further or have any other concerns, please feel free to reach out. Thank you, Billy Melendez - Service Manager - bmelendez@carbonecars.com

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