Nick Ortiz | Page 3

Quality Service Always I have owned Mercedes Benz automobiles since 1985. It's a quality product, and I like the service department's high standards in maintaining my car. I have owned Mercedes Benz automobiles since 1985. It's a quality product, and I like the service department's high standards in maintaining my car. It doesn't need routine service too often, but when it does, I don't dread taking it into the service department. My service advisor Nick Ortiz is knowledgeable, efficient, and always so friendly and accommodating. He keeps me informed throughout the day of my car's progress and explains exactly what needs to be done and why. He's a wonderful asset to your service staff. More

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Fast, efficient, fair I came to your dealership after a bad experience with the dealership where I purchased our car. Nick was great. I'm nervous about people who want to I came to your dealership after a bad experience with the dealership where I purchased our car. Nick was great. I'm nervous about people who want to fix marginal items without discussing them with the client. Nick pointed out several areas which we will watch. This type honest insures we will be back for future service. More

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Good Service Scheduled service performed on time and without delay. Request for front license plate mounting was cheerfully taken care of gratis. Courteous and e Scheduled service performed on time and without delay. Request for front license plate mounting was cheerfully taken care of gratis. Courteous and efficient customer service. More

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Could not have bee nicer! This was my first time at the dealership. Nick Ortiz was my service advisor, he listened to and addressed all my concerns. Very pleasant experience! This was my first time at the dealership. Nick Ortiz was my service advisor, he listened to and addressed all my concerns. Very pleasant experience! More

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Service Great overall experience - excellent customer service; attention to details and concerns. Nick Ortiz was my Service Consultant - great working with h Great overall experience - excellent customer service; attention to details and concerns. Nick Ortiz was my Service Consultant - great working with him, it is always a pleasure More

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Friendly, Fas5, Excellent Service: Honest, friendly, knowledgeable service advisors; great facility, classy experience - employees are very helpful;. When you leave y Excellent Service: Honest, friendly, knowledgeable service advisors; great facility, classy experience - employees are very helpful;. When you leave your vehicle with them, you have no qualms at all. They provide the best service always. More

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Excellent Service & Great Prices The service is more than excellent! Every time we visit, we're treated like VIPs! Loved the loaner I was given during my latest visit, I may have to The service is more than excellent! Every time we visit, we're treated like VIPs! Loved the loaner I was given during my latest visit, I may have to buy one of those in the future. You guys are the best! Thank you. More

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Great Service It was a pleasure to have Nick Ortiz as my service advisor and was quick to help me without a long wait. he called me right away with the tech results It was a pleasure to have Nick Ortiz as my service advisor and was quick to help me without a long wait. he called me right away with the tech results. More

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Excellent Service. Scheduled my one year service appointment for my CLA250 Once it was my turn my service advisor was very polite, I told him it was my first time there Scheduled my one year service appointment for my CLA250 Once it was my turn my service advisor was very polite, I told him it was my first time there for service, he guided me to the process- he even walked me to a waiting area and showed me where my favorite drink was- “coffee” . Great experience at MBz Long Beach, Thank You: Nicholas O. Highly recommended- til next time. J.M ***** More

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Great customer service Every time I bring my car to the dealership, the staff greet me as though I’m the most important customer they have. Thank you so much, I know I can g Every time I bring my car to the dealership, the staff greet me as though I’m the most important customer they have. Thank you so much, I know I can go elsewhere, but the staff here and the workmanship is what keeps me coming back. More

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