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Nick Riley
Refer Me
Nick Riley
Service Shop Manager
Larry H. Miller Dodge Ram Fiat Tucson
4220 E. 22nd Street
Tucson, AZ 85711
13 Reviews
Dealership Experience
6 yrs, 5 mos
Languages Spoken
English
13 Reviews
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13 Reviews of Nick Riley
April 16, 2024
This dealership has always been very fair and honest. I never hesitate dropping my car off for repair work. In this case my car overheated midday on a Saturday. They took it in and after a short wait, th I never hesitate dropping my car off for repair work. In this case my car overheated midday on a Saturday. They took it in and after a short wait, they verified that there was an issue. They put me into a loaner vehicle and I was able to drive off and finish my weekend errands. More
by CCC3
Other Employees Tagged: Jesse McReynolds
Helpful 
March 29, 2024
xxxx, good service. Timing is great. For those of you interested in direct connection Q&A, talk to Nick. Just be diligent as your own advocate when getting services done Timing is great. For those of you interested in direct connection Q&A, talk to Nick. Just be diligent as your own advocate when getting services done, but that applies with anywhere you have your car serviced. Santos is a pretty awesome service advisor too. More
by lmcaulk
Other Employees Tagged: Santos Valles
March 19, 2024
Great dealership and good service. For 15 words here are the rest so I can fill it out. For 15 words here are the rest so I can fill it out. More
by Johnnytatts22
Other Employees Tagged: Juan Gutierrez, Travis Walton, Daniel Dallman, Tony Salvemini, Sam Miller, Santos Valles, Jesse McReynolds, Manny Diaz, Adolfo Reyes
March 08, 2024
Always easy to work with and the staff is very friendly. I’ve brought all my vehicles here and will continue to do so because I trust them. I’ve brought all my vehicles here and will continue to do so because I trust them. More
by Jloh4217
Other Employees Tagged: Christopher Hensley
December 22, 2023
Excellent service! ! Thank you. Been doing business there for years and keep going back. Highly recommend. ! Thank you. Been doing business there for years and keep going back. Highly recommend. More
by pbron77
Other Employees Tagged: Santos Valles
June 22, 2021
Concerning the Service Dept.; over the past 2 years I have taken my vehicle in on several occassions for the same problems to which they still have not fixed. Ive tried calling the service manager, left have taken my vehicle in on several occassions for the same problems to which they still have not fixed. Ive tried calling the service manager, left messages and he has yet to return my call. More
by Yarnspinnyr
Other Employees Tagged: Ivan Salazar
November 01, 2020
I loved working with Larry H Miller Dodge! They were so helpful in finding out what was wrong with my car! They were all pleasant to work with as well! Nick Riley was great! He did what he could to help sa helpful in finding out what was wrong with my car! They were all pleasant to work with as well! Nick Riley was great! He did what he could to help save me some money, answered all my questions and always got right back to me when I called! More
by Sharlena Hoffman
November 29, 2019
Nick from service talks to you like you’re dumb. Nick is way to busy obviously with everything else he’s “working” on. I tried to explain my concern and he blew it off. If there was no issue or concern I wo way to busy obviously with everything else he’s “working” on. I tried to explain my concern and he blew it off. If there was no issue or concern I would not have brought the vehicle back. Did not make me feel like the vehicle was in good hands. When concerns started to pile up, we contacted Carlos who sold the vehicle and he did not hold to his word to take care of us. Still have the text messages as proof. When dealing with Leonard he said they had rental vehicles while service works on your vehicle. This is false. When asked for a rental the gentleman laughed. I have also called the general manager twice to voice concern and never received a call back. When requested to talk to him he said he was in a meeting when I could clearly see through the window he was hanging out. Absolutely worst service and customer care. The only one person I could appreciate is Ivan, he got an Uber for me when needed. He was open about communication on everything and how their paperwork and process is handled. More
by Anddreaa06
Other Employees Tagged: Carlos Arvizu, Ivan Salazar, LEONARD WISNIEWSKI
May 10, 2019
Numerous recalls on my 2016 Dodge I have dealt with Nick at LHM a couple of times. He has always been pleasant and matter of fact. When I called to make the appointment I was told it w I have dealt with Nick at LHM a couple of times. He has always been pleasant and matter of fact. When I called to make the appointment I was told it would take all day. Since there were 3 recalls on my truck it made sense to me. When I arrived at my appointment, Nick came out, ran the diagnostics and said, “Let me check with my technician and see if he can take the truck in right now. If he can, it should only take about 1 1/2 hours.” I was pleasantly surprised when he came back and said his technician was ready. Just shy of one hour later, Nick came in to tell me the truck was done. I was floored and super excited! Not only did Nick save me a lot of time, he saved me money by not needing a rental. Thank you, thank you LHM for employing someone like Nick who goes above and beyond to get a client checked in and checked out in what felt like record time. 🤗 More
by 2016 Dodge 2500
Other Employees Tagged: Nicole Stine
February 01, 2019
Very customer oriented dealer Well done dealer experience, Appointment was adhered to within about 5 minutes, no drama, truck was fixed correctly and within a reasonable amount of Well done dealer experience, Appointment was adhered to within about 5 minutes, no drama, truck was fixed correctly and within a reasonable amount of time. More
by Jb
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