Nick Rosato
Nick Rosato at Subaru of Utica

Nick Rosato

Parts Manager

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Nick Rosato

January 08, 2026

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Employee Rating

Everyone is always helpful and willing to answer any questions you may have. Appointments are always o time. More

by PATCARNEY
Service Price Transparency
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Recommend Dealer
Yes
Jan 09, 2026

Subaru of Utica responded

We’re happy our team answers all your questions and keeps your appointments on schedule! We appreciate your business at Subaru of Utica.

November 18, 2025

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Employee Rating

We appreciate you, but we feel we were overcharged this time. Needed a mirror - brought the car in - an hour drive - you forgot to order a part- came back and were charged labor again. Expensive. More

by CLARENCE7643
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati

Nov 20, 2025

Subaru of Utica responded

Thank you for sharing your experience with us, Clarence. We apologize for any miscommunication regarding costs and for the mix-up with your part. If you would like to discuss this further, please feel free to reach out directly. We hope to offer you a five-star experience in the future. Take care, Subaru of Utica. Billy Melendez - Service Manager - bmelendez@carbonecars.com

September 06, 2025

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Brought in our 2019 Outback for oil change & tire rotation. It was quick and the service man at the desk, Tyler, was great! We looked at new Outback’s. But unfortunately, my husband doesn’t thin More

by DYUENGER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 08, 2025

Subaru of Utica responded

Thank you for sharing your fantastic feedback about your recent visit to Subaru of Utica! We're so glad Tyler took excellent care of you during your service appointment. We're sorry to hear you're not loving the 2026 Outback, but whenever you’re ready to upgrade from your 2019, we’ll be here to help! Safe travels until then!

August 04, 2025

Dealership Rating
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Best place to service vehicle at! Definitely will be coming again! They are very fast More

by CAYLEECROSSMAN05
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Recommend Dealer
Yes
Aug 05, 2025

Subaru of Utica responded

Thank you for your kind words about our service team at Subaru of Utica. See you again soon!

August 01, 2025

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Awesome service they are the best I have dealt with. Bravo! I will keep coming. More

by NBORELLI59
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2025

Subaru of Utica responded

Thank you for your glowing review! It is a pleasure working with you, and we can't wait to welcome you back again in the future! See you next time at Subaru of Utica.

July 19, 2025

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Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks! More

by RETMIL21
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Recommend Dealer
Yes
Jul 21, 2025

Subaru of Utica responded

Thank you for the great review! We appreciate your business and hope to see you again at Subaru of Utica.

February 26, 2025

Dealership Rating
Employee Rating

Tyler is very knowledgeable and always very helpful. He knew exactly what was going on with my car and arranged to have it serviced right away. He kept me informed of its progress and I left knowing my More

by DONANDREWS1
Service Price Transparency
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Recommend Dealer
Yes
Feb 26, 2025

Subaru of Utica responded

Thank you for sharing your experience with us at Subaru of Utica! We're glad to hear Tyler provided knowledgeable and helpful service, ensuring your car was well taken care of. Safe travels ahead!

November 18, 2024

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Employee Rating

Joanne, Jo Jo as I like to call her, wrote up my vehicle with a smile. My vehicle’s oil was changed by a team of technicians to get my service done in a timely manner. Once it was ready, Tyler, Ty Guy as he More

by SubieSauce
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Davis, Joanne Palmer

Nov 18, 2024

Subaru of Utica responded

We're more than glad to hear that Jo Jo and Ty made your visit enjoyable at Subaru of Utica! Our team is dedicated to providing efficient service with a personal touch. Thanks for the recommendation, and we look forward to seeing you again!

April 25, 2024

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Employee Rating

Fast service and friendly staff. Very easy to enter the service area and waiting area More

by LORENALENARD
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Recommend Dealer
Yes

Other Employees Tagged: Nick Orbinati , Joe Batista

Apr 26, 2024

Subaru of Utica responded

Thanks for taking the time to share your review, Lorena! We hope to see you again.

April 22, 2024

Dealership Rating
Employee Rating

Excellent service. Advisor was very knowledgeable. Vehicle was completed in a timely manner and correctly the first time! More

by JONSON42633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Gonzalez, Nick Orbinati , Joe Batista, Jonson Moreland, Dan Perkins

Apr 22, 2024

Subaru of Utica responded

We're glad to know you had an excellent service experience at Subaru of Utica! Our team always aims for timely and accurate work. Thanks for the positive feedback, we appreciate it!

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