Nick Stamatakos | Page 2

Got It Right the First Time! Oil apparently leaking from my 2017 Volt. xxx! Brought it to the service bay at Paul Masse and asked them to take a look. They did, they showed me the Oil apparently leaking from my 2017 Volt. xxx! Brought it to the service bay at Paul Masse and asked them to take a look. They did, they showed me the leaking oil pan gasket and asked me if I had an hour for them to make it right. An hour later I am driving back to work with an excellent repair having been accomplished. There was nothing at all not to like about this experience, and I will make sure to spread the word. Nick and Co: Keep Up Your Great Work! More

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Paul Masse Chevrolet is the best! Bought my first car from Paul Masse in 2008 and just leased a 2015 Equinox from them. Won't go anywhere else (there is even another Chevy dealer clos Bought my first car from Paul Masse in 2008 and just leased a 2015 Equinox from them. Won't go anywhere else (there is even another Chevy dealer closer to where I live). The service department has been the best, especially Nick, and I have always been satisfied with the work done on my car. Paul Dragich worked with me on my new lease and he made it the most pleasurable experience I have ever had getting a car. Kudos to Mr. Masse in putting together a top notch team! More

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"Helped my wife's Corvette Purr again" My wife recently purchased a 2004 Corvette at Paul Masse Chevrolet, a car she has wanted since she started driving at sixteen. Driving "the Vette" ma My wife recently purchased a 2004 Corvette at Paul Masse Chevrolet, a car she has wanted since she started driving at sixteen. Driving "the Vette" mainly on the weekends has been great fun. She has not stopped smiling since. However, about 6 weeks after we purchased the vehicle, we were quite a distance from the dealership and the car would not start due to a "security" light on the dash. My wife's excitement quickly turned into disappointment and concern. As a result, we incurred a significant cost to have the vette towed back to the dealership for repair. Well, after being diagnosed, I was told that there was a broken wire in the ignition switch and would have to be replaced. After discussing the cost of this $500+ repair with Paul Parenteau, he informed me that he would cover the cost to "make it right". Paul, you did the right thing and we will remember this going forward. Thank you Paul! Also, I just wanted to say that our primary salesperson, Wayne Guindon, was a pleasure to deal with and he was quick to follow up regarding a few issues that we encountered, and giving me a ride home! Thanks Wayne! In addition, I wanted to thank Derek Thistle, the dealership's resident "Corvette Guy" for also sharing his Corvette expertise and excitement with us. Thanks Derek! Nick, in service, thanks for over seeing this repair and getting the car returned to us in a timely fashion while the weather is still warm enough to "put the top down". Thanks Nick! Thanks everyone! Don and Martha More

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Mrs. Jaclyn Cawley Purchasing this vehicle was the worst experience ever. My salesmen started out great then it just went down hill. I have caught him in 3 differe Purchasing this vehicle was the worst experience ever. My salesmen started out great then it just went down hill. I have caught him in 3 different lies. The sales manager was extremely arrogant and never spoke to me again after I purchased the vehicle. I have been up 2 times since then. Still waiting on key I was told I would have. My mechanic also found 2 issues with the vehicle which the dealership did fix but why were they there to begin with? They also didn't buff out all the scratches I was told they would buff out.... Only one part of the side was done. The over all communication between the staff is horrible. Know one could get a story straight. If I didn't love the vehicle so much I would have returned it when my mechanic found the issues. I will never purchase a vehicle from state of RI again. The only person who I felt was honest and friendly was the service manager Nick. Very disappointing. More

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