Nick Stepici | Page 2

New Purchase I bought a Used Vehicle from Westfield Ford about a month ago. Was a great overall experience. I highly recommend Westfield Ford to all my friends and I bought a Used Vehicle from Westfield Ford about a month ago. Was a great overall experience. I highly recommend Westfield Ford to all my friends and family. More

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Customer service is bad I give the salesman a 5 Star. Overall I was happy with the purchase of my 2018 Ecosport a week ago. However, I did the survey and someone e mailed I give the salesman a 5 Star. Overall I was happy with the purchase of my 2018 Ecosport a week ago. However, I did the survey and someone e mailed me from customer service saying they won't post my review and gave ridiculous excuses. They only want 5 stars. I dropped a star because of customer service e'mail. Customer service, so you want to know about the dealership, NOT my car purchase experience. I was looking at a Ford Ranger advertised 25k They want 41k. Internet price is to get people in the door. Management saw the screw in the rear passenger tire as did I. They sent me on my way telling me to come back Monday On the way home I lost air and took it to Discount Tire. Luckily i didn't replace the tire place fixed. I am covered for a loaner, so Friday, why do i need a credit card?? Bringing it in for some detail work. Look how much they charge and most people don't care about the customer. Well my viewpoint as a woman. We buy cars and have serviced and we're not taken seriously More

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No honor among thieves…… I was contacted by Westfield Ford after filling out a Sam’s club inquiry. I was told on Wednesday a price by two different people, Scott Wallace and I was contacted by Westfield Ford after filling out a Sam’s club inquiry. I was told on Wednesday a price by two different people, Scott Wallace and Nick Stepici. I drove an hour (one way) this morning (Saturday) to close the deal. When I got there, the price had gone up $2000. Frank Meccia broke the bad news to me. I asked him if he was going to honor the price I was given (both verbally and in writing) and he said “no”. I guess this was a "bait & switch". Please save your time and go somewhere else. These guys are not honorable. The system would not allow me to do no stars so I had to select 1 which is too high. More

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No ordeal Sometimes car shopping can be an ordeal. It was not at Westfield Ford. Nick Stepici was great. He listened to what I wanted in the Escape and explain Sometimes car shopping can be an ordeal. It was not at Westfield Ford. Nick Stepici was great. He listened to what I wanted in the Escape and explained all the features and answered all my questions about the vehicle and the paper work that goes along with purchasing a new car. My family has bought our last several cars from Westfield Ford and I do not hesitate to recommend Westfield Ford. More

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Great experience My husband and I came in to purchase a new Ford Focus. Nick was extremely helpful and not pushy at all. For buying a car it was a great experience. My husband and I came in to purchase a new Ford Focus. Nick was extremely helpful and not pushy at all. For buying a car it was a great experience. More

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