Nick Vitale

I bought a 2019 Trax and with less than 35,000 mile on it, the AC compressor started to breakdown. The service mgr basically said tough luck and refused to do anything about it. Wouldn't even offer me the it, the AC compressor started to breakdown. The service mgr basically said tough luck and refused to do anything about it. Wouldn't even offer me the local GM office number to complain. Spoke with GM and they had the same attitude and suggested i try Gordon again, I called and talked with the Service mgr and explained my situation and the fact that i am a very loyal customer who bought 2 cars from them, 3 months apart and have brought them in for service, Meant nothing to him. The best he would offer was a small discount. Still would cost me over $1000 to fix the problem. What a bunch of crap. Loyalty means nothing to this dealership. They have the power to absorb this cost and/or take it up with GM directly; they chose not to. Clearly this part was defective and should have not have happened to a car with less than 35,000 miles. Don't bother with this dealership, they cant be trusted. More

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We drove 1. 5 hours to check out a truck and Nick Vitale helped us! He was so kind and patient with our needs. He had great communication and was very personable. 5 hours to check out a truck and Nick Vitale helped us! He was so kind and patient with our needs. He had great communication and was very personable. I highly recommend him and this dealership it was one of the best experiences I ever had. Thanks for the new truck Nick! Kids love it! More

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🚨DO NOT BUY FROM NICK VITALE @ GORDON CHEVROLET 31850 Ford Rd, Garden City, MI 48135 He is a very unprincipled & untrustworthy man. I am a resident of Louisiana and was shopping to purchase a truck in D Ford Rd, Garden City, MI 48135 He is a very unprincipled & untrustworthy man. I am a resident of Louisiana and was shopping to purchase a truck in Detroit, Michigan with NICK VITALE. I’ve been conversing with NICK VITALE for about a week or more on the purchase of a Chevrolet Silverado. It’s was a bit of task @ times because of the way I work I rarely had time to be on the phone to speak with him. So I relied on text messages as much as possible until I was able to verbally speak with him. After coming up with figures that I was in agreement with NICK VITALE asked when can I take delivery of my new truck. It was supposedly removed from the sales lot & placed in the back. In exchange for my word that I was for sure coming to get the truck he asked me to send him proof of insurance & my flight itinerary,I secured both, the insurance plus flight and sent him the info. He kept asking did I get the flight for Tuesday May 31 2022. The very 1st time I spoke to him, he asked when can I come to the store, I explained to him the best day for me to travel was on fridays because of my jobs and he understood so he asks again was my flight for Tuesday 5/31/22. I informed him the the cost of a ticket on 5/31/22 was $286 but on my day of travel it would have been $62. I continued on telling him I also had a 16 1/2 hour drive back to my house and that extra cash would be used for gas. I asked him if we were good.. his reply was YES SIR!. This is where he stopped communicating with me. I texted him to reassure that he would pick me up from the airport and to my surprise, my number had been placed on his BLOCKED LIST!!! I attempted to call him several times around 9a 5/28/22 and it went directly to his voicemail so I figured, being that the store was closed for the holiday until Tuesday 5/31/22 he didn’t conduct work business during his off time. But to my dismay @ 8:29p in Louisiana, MR. NICK VITALE found the endurance to UNBLOCK my number, send me a TEXT “Please Cancel Flight ✈️. Sorry but Silverado is Gone. Again Truly Sorry Kevin.“then he puts my number directly back on his BLOCKED LIST so I can’t contact him in regards to his cowardly actions. I purchased insurance for that truck & a 1 way flight to Detroit from Louisiana & he was t man enough to tell me the truck was sold and without reasoning. But being the person that I am I already had him figured. He need to make sale before days end on 5/31/22!! So without notification, he supposedly sells the truck to meet his monthly quota leaving me with a flight and truck insurance I can’t do anything with. 🚨DO NOT BUY FROM NICK VITALE🚨 @ GORDON CHEVROLET 31850 Ford Rd, Garden City, MI 48135 More

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Appreciated the assistance and friendliness received from Nick and Rachel at Gordon Chevrolet in helping us decide on the right kind of vehicle we wanted to purchase. Would always give a recommendation to Nick and Rachel at Gordon Chevrolet in helping us decide on the right kind of vehicle we wanted to purchase. Would always give a recommendation to contact them. More

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The best car buying experience!!! Nick was knowledgable, helpful and very hands-on...I will return to Gordon Chevy whenever I'm in the market for another vehicle. helpful and very hands-on...I will return to Gordon Chevy whenever I'm in the market for another vehicle. More

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