Nick Warren

My experience with Nick Warren and Kian Motors was extremely disappointing and stressful from start to finish. We traveled from Arkansas to Texas for a vehicle that was advertised with inaccurate info extremely disappointing and stressful from start to finish. We traveled from Arkansas to Texas for a vehicle that was advertised with inaccurate information and pricing discrepancies. During the financing process, our credit was run on a completely different vehicle without our authorization, resulting in unnecessary hard inquiries and even a denial letter from Ally Bank for a Kia Telluride we never intended to purchase. We were assured everything was moving forward, put $3,000 down, signed paperwork, and took possession of the vehicle, only to later be told the financing was never finalized and the deal was “contingent.” Important income information was allegedly not submitted during the approval process, despite us providing additional documentation multiple times, including trustee paperwork and pay stubs. Communication became inconsistent and frustrating. We repeatedly had to chase answers, resend documents, and were ultimately told the vehicle needed to be returned after we had already rearranged our lives around this purchase. My husband lost work time during this process, we incurred travel expenses, and our family was left without reliable transportation. What bothered me most was the lack of transparency throughout the transaction. Consumers deserve clear communication BEFORE signing contracts and taking vehicles home, not after the fact when everything starts unraveling. I strongly encourage anyone shopping here to read every document carefully, ask whether financing is fully funded or still contingent, and get everything in writing before leaving the dealership. More

Report | Print

I contacted Nick on a Friday night about an F150 that I really liked. Not even 12 hours later, I was leaving the parking lot with it! He was awesome and I could not have asked for a better experience. The really liked. Not even 12 hours later, I was leaving the parking lot with it! He was awesome and I could not have asked for a better experience. The 5 hour drive was well worth it. Will do business with Kian again! More

Report | Print

Straight up honest service from Nick, works well with serious buyers like myself. I’d gladly purchase another vehicle from them! serious buyers like myself. I’d gladly purchase another vehicle from them! More

Report | Print

My experience was a good one. The selections of cars is amazing. They have cars which out often. My salesperson is Layne. Great customer service, very honest and attentive. Every The selections of cars is amazing. They have cars which out often. My salesperson is Layne. Great customer service, very honest and attentive. Everyone else was friendly also. Still have a few cosmetic items to work on but I feel confident things will get done. They are upfront and work with you. More

Report | Print

Was really straightforward and professional. They helped out with all my questions, and looked out for any of the issues I stated on the car I was buying, changed 2 tires for me free of charge. They helped out with all my questions, and looked out for any of the issues I stated on the car I was buying, changed 2 tires for me free of charge. No hidden fees, all transparent. David and Nick are total pros! Everyine here seemed nice and helpful. More

Report | Print

Quality service, amazing people! Highly recommend! Thank you so much! Got a car same day! Highly recommend! Thank you so much! Got a car same day! More

Report | Print

Awesome customer service, all employees were very friendly. Layne was knowledgeable and helpful through the whole sale and helped streamline the sales process. Will definitely come back here for my n friendly. Layne was knowledgeable and helpful through the whole sale and helped streamline the sales process. Will definitely come back here for my next purchase! More

Report | Print