I want to thank Nick Z for doings such a great job
yesterday. Picked up my car and it was washed and ready to go. Nick installed the plates and I was out the door in 15 minutes. He even called me late
yesterday. Picked up my car and it was washed and ready to go. Nick installed the plates and I was out the door in 15 minutes. He even called me later in the day to tell me they found my sun glasses i lost. Outstanding customer service. Thanks Nick!
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by tim_scanlan
Other Employees Tagged:
Nick Z
Nov 12, 2024 -
Bill Kay Nissan responded
Dear Tim,
Thank you for the fantastic review! We’re delighted to hear that Nick went above and beyond to make your experience smooth and efficient, from having your car ready to go to following up about your lost sunglasses. Providing exceptional customer service is what we aim for, and it’s wonderful to know Nick made such a positive impression.
Thank you for choosing Bill Kay Nissan, and we look forward to serving you again!
Warm regards,
The Bill Kay Nissan Customer Satisfaction Team
I just picked my new Nissan Rogue fleet vehicle.
Nick Z was really helpful. The transaction went smoothly.
Nick Z was really helpful. The transaction went smoothly.
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by jmurray
Big thanks to Nick Z and Stevie B.
Appreciate all the help with my dream car.
Appreciate all the help with my dream car.
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by a.hensley52
Mar 18, 2024 -
Bill Kay Nissan responded
We understand that the car-buying process can be challenging, and we are delighted to know that Steve's Knowledge, friendliness, and professionalism made a positive impact. It's fantastic to hear that he took the time to provide you with detailed information. We take pride in treating our customers as individuals, and we are pleased that you felt valued throughout the entire process. We look forward to assisting you whenever you need us.
Nick and Cesar were great!
Always smiling and helpful. I would not go to any other dealership. Customer for life.
Always smiling and helpful. I would not go to any other dealership. Customer for life.
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by tibsp
Other Employees Tagged:
Casar Vazquez
Feb 05, 2024 -
Bill Kay Nissan responded
We understand that the car-buying process can be challenging, and we are delighted to know that Nick and Casar knowledge,
friendliness, and professionalism made a positive impact. It's fantastic to hear that they took the time to provide you with detailed information. We take pride in treating our customers as individuals, and we are pleased that you felt valued through out the entire Process.
Everyone that we came in contact with was very helpful
and nice. Both Caesar and Mick was very accommodating
and nice. Both Caesar and Mick was very accommodating
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by maggielyons
Other Employees Tagged:
Kim Golden, Caesar
Oct 27, 2023 -
Bill Kay Nissan responded
We appreciate your positive review about your recent experience with us!
Nick, Steve and the sweet lady in finance were very
helpful! Thank you all for your service!
helpful! Thank you all for your service!
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by steph_biff
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steve Berman
, Carl Beckstrom, Kim Golden
Oct 16, 2023 -
Bill Kay Nissan responded
Pending
Steph_biff, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!
Nick Z, Kim and Tim are amazing!
They were able to help me from when I leased my new car to doing the lease buy out! Love my car, I give their service 10/10. :)
They were able to help me from when I leased my new car to doing the lease buy out! Love my car, I give their service 10/10. :)
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by Marilyn Robles
Other Employees Tagged:
Tim Anzalone, Kim Golden
Sep 20, 2023 -
Bill Kay Nissan responded
Marilyn Robles, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan! From Nick, Kim, Tim we thank you for your fantastic review.
The two Nick's were friendly and easy to work with.
Overall a very pleasant experience.
Overall a very pleasant experience.
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by will.sly
Verified Customer
Verified Customer
Other Employees Tagged:
Nikolay Filchev
Sep 13, 2023 -
Bill Kay Nissan responded
From Nick and Nikolay and the entire at Billkay Nissan staff, We thank you for your business.
Everyone was so kind and helpful.
As a woman without a lot of enthusiasm or experience with car buying, I worried that I would feel upsold or condescended to, but that fear couldn’t h
As a woman without a lot of enthusiasm or experience with car buying, I worried that I would feel upsold or condescended to, but that fear couldn’t have been further from my experience at Bill Kay Nissan. I felt extremely respected, comfortable, and like I was given very honest service from everyone I encountered. Everyone at Bill Kay Nissan has tremendous integrity.
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by DIANA.PETERS18
Verified Customer
Verified Customer
Aug 28, 2023 -
Bill Kay Nissan responded
DIANA.PETERS18 Thank you for your very kind comments and phenomenal review.
Excellent to work with both Nik and Nick.
No high pressure sales just honest and fair dealings.
No high pressure sales just honest and fair dealings.
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by DONPRELL
Verified Customer
Verified Customer
Other Employees Tagged:
Nikolay Filchev
Aug 07, 2023 -
Bill Kay Nissan responded
Donprell, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!