Nick Zoumboulis | Page 25

Nissan rocks! I’m appreciate Steve and the time he took explaining all the features on my Nissan Rouge. Steve was vey knowledgeable about all the features and set I’m appreciate Steve and the time he took explaining all the features on my Nissan Rouge. Steve was vey knowledgeable about all the features and set up my phone so I was ready to use it when I left in my NEW Rouge. Financing went smoothly and Kim was knowledge about extended warranties. She set me up with an extended warrant that fit my needs. More

by XXATT Verified Customer Verified Customer

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Bill Kay Nissan.... Made car buying easy! Our salesman, Tim made our purchase of our Nissan Rogue SV comfortable with no pressure. Showed us exactly what we were looking for, gave us options Our salesman, Tim made our purchase of our Nissan Rogue SV comfortable with no pressure. Showed us exactly what we were looking for, gave us options for payment with the best insentives, and took the time to show us all the options on our new Rogue. We were taken care of from the minute we walked in the door. I highly recommend Bill Kay Nissan. We'll be back! More

by Rb8032 Verified Customer Verified Customer

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Awesome place to buy a car!! They were quick to get us in and out, no pressure and gave us a great deal on the car we were buying and for my trade in. They were quick to get us in and out, no pressure and gave us a great deal on the car we were buying and for my trade in. More

by Kim1019 Verified Customer Verified Customer

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Wonderful They were very helpful and were able to explain things to me so I understood them. They were not pushy and made sure I had the best experience possibl They were very helpful and were able to explain things to me so I understood them. They were not pushy and made sure I had the best experience possible. More

by jagsy17 Verified Customer Verified Customer

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Brought a car Everyone is very friendly and helpful I’ll recommend people to you guys and it’s worth every minute and the drive I’m very pleased Everyone is very friendly and helpful I’ll recommend people to you guys and it’s worth every minute and the drive I’m very pleased More

by RACHELFURLANO Verified Customer Verified Customer

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Fantastic customer service Best car buying experience I’ve ever had! We researched and prepared, which I highly recommend, and then met Paul, Nick, Steve, and Kim. Great team, s Best car buying experience I’ve ever had! We researched and prepared, which I highly recommend, and then met Paul, Nick, Steve, and Kim. Great team, seamless transitions. We bought a Nissan Leaf, and so far could not be happier. Steve is truly the EV guru, going above & beyond to ensure I was comfortable with the features and new way of driving. The initial vehicle we’d chosen was being transferred from another dealership, and when Bill Kay Nissan learned there was damage, they found us a similar vehicle that happened to come with some extra touches but they picked up the expense to ensure we were happy customers despite the relatively minor delay. We didn’t expect that, and definitely appreciated it. In a follow up email to my first survey, I was asked to include any recommendations I might have. This has nothing to do with the dealership, per se, but maybe they can help: with the purchase of a new Nissan Leaf, Nissan currently offers an EZ Charge (“no charge to charge”) card for use at public charging stations. So far, I haven’t been able to register the card to activate and use it, which I found (after searching online) seems to be a common issue. It would be great if Bill Kay and other dealerships would work with EZ Charge and Nissan to improve this experience—maybe even help their customers get it working before they leave the lot. Thanks, Bill Kay Nissan! More

by LFM 2018 Verified Customer Verified Customer

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Reason to Give Thanks Great experience working with Paul, Nick, and Leaf guru Steve! Best car buying experience I’ve ever had. We did our research and prep work, and based Great experience working with Paul, Nick, and Leaf guru Steve! Best car buying experience I’ve ever had. We did our research and prep work, and based on the amazing customer service, went back with pre-approval and had the smoothest car purchase possible. The team works really well together, filling in any knowledge gaps for newer members. And Steve went above and beyond, dedicating extra time to ensure I had as much information and was as comfortable as possible with our new, fully electric Nissan Leaf. Thanks so much, Bill Kay Nissan! More

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New car shopping Was given a good deal on the car we purchased. They listened and really took care of us. Didn’t have the color we wanted so they gave us a good deal Was given a good deal on the car we purchased. They listened and really took care of us. Didn’t have the color we wanted so they gave us a good deal on another one. More

by Junebug Verified Customer Verified Customer

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Easier but still surprises Why can’t dealers ever be honest about their pricing? They tell you a price over phone or email, then you get there and “oh, that’s assuming you quali Why can’t dealers ever be honest about their pricing? They tell you a price over phone or email, then you get there and “oh, that’s assuming you qualify for all these incentives”. Why can’t you be upfront about that? It wouldn’t be a deal breaker, but at least I’d know walking in what the real deal is. Then, there’s all the word salad about why you should definitely use Nissan financing. No effort to get someone happy with their purchase, it’s just a take it or leave it approach. Then they tell you it’s because they’re so busy that things slip through. That’s not good customer service. Thats not how you build customer loyalty. That’s what drives people to places like carmax, where everything is more transparent. More

by Okyea Verified Customer Verified Customer

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Amazing. Best customer service ever from start to finish. As a repeat customer i was warmed welcomed and was completely satisfied with Steve. Kim. And Nick's Best customer service ever from start to finish. As a repeat customer i was warmed welcomed and was completely satisfied with Steve. Kim. And Nick's hard work to get the best possible deal that worked for me and my family. GREAT JOB BILL KAY NISSAN! More

by Oneill36 Verified Customer Verified Customer

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