Nico Estrada-Avila | Page 12

Nicolas Avila and Mark Shelley were wonderful throughout the process. Initially we were there to service the old Santa Fe and Nick sold us on a new one. Nick knew all the aspects of the car ans was patient the process. Initially we were there to service the old Santa Fe and Nick sold us on a new one. Nick knew all the aspects of the car ans was patient while teaching us the new technology. Mark sols us our previous SantaFe. It was so nice to see that he was promoted. Well deserved. Mark was able to get us financed again with ease. We really appreciate these two gentlemen. More

by DRKIMNISBETT Verified Customer Verified Customer

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Buying a vehicle from any dealership is always a tiring experience, but if you have done your research and know what you want and how much you are willing to spend, then this dealership is a very good plac experience, but if you have done your research and know what you want and how much you are willing to spend, then this dealership is a very good place to go. I was able to engage with the service department, and they are good! The man I spoke with at the service department was very good, my salesperson was very good, and especially my finance guy....he was very easy to work with and kept the process at a minimum. All in all, a very painless process compared to other dealerships that I have used. More

by RANGER1SGCG Verified Customer Verified Customer

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All my needs were met,everyone was professional and courteous. All of the staff willing to help however they could to make this purchase as easy as possible. courteous. All of the staff willing to help however they could to make this purchase as easy as possible. More

by KARENMULVEY.KM Verified Customer Verified Customer

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What a great guy. Nico had his work cut out for him trying to get me a vehicle I could live with. 1st I got a Hyundai Santa Fe but my mom who is 85 couldn't get in without pain in her back. Took back a trying to get me a vehicle I could live with. 1st I got a Hyundai Santa Fe but my mom who is 85 couldn't get in without pain in her back. Took back and got a 2021 Hyundai Elantra. What a joy to drive. Nico, ur the best! More

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The customer service is awesome even after the sales. And they have awesome vehicle’s with great warranties. I recommend them to all my friends and family. they have awesome vehicle’s with great warranties. I recommend them to all my friends and family. More

by Angel Face Verified Customer Verified Customer

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I would highly recommend Jenkins Hyundai of Ocala! I've bought 2 vehicles in the past year. My first one was at another dealership that I wont name but I had such a not-so-great experience there. I felt as bought 2 vehicles in the past year. My first one was at another dealership that I wont name but I had such a not-so-great experience there. I felt as though I was pressured into buying that car & I got screwed over with interest rates & no warranties. Overall bad experience. But when I went to Hyundai of Ocala I had such a great experience. My salesman, Nico, found the perfect vehicle for me right away & got me a great deal on it, with a couple of warranties included in my package & I didn't get screwed over on interest rates or anything! I was approved right away. The only anxiety I had was from how great & smooth everything went for me & wanting to hurry up & drive my new vehicle. Mark in finance also looked out for me & made my experience one that I'm very happy about! I give it a 5 out of 5 stars & recommend you go to Jenkins Hyundai of Ocala for your next vehicle! More

by BOTEROFLOORING Verified Customer Verified Customer

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I traded in my 2013 Hyundai Tucson for a 2022 Tucson and dealt with Nico. He was very knowledgeable, very professional and very patient. Thomas Gemkow was also extremely helpful and made the finance portio dealt with Nico. He was very knowledgeable, very professional and very patient. Thomas Gemkow was also extremely helpful and made the finance portion flow smoothly. More

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Everyone was amazing! Only thing, I was promised a shirt and hat, but couldn’t get it. Maybe they can mail it to me? Nico as amazing! and hat, but couldn’t get it. Maybe they can mail it to me? Nico as amazing! More

by BARBIEDENNY01 Verified Customer Verified Customer

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Nico was great! Very helpful, friendly and efficient It was a pleasure working with him. Pat in finance was great too! Will send all our friends to them. was a pleasure working with him. Pat in finance was great too! Will send all our friends to them. More

by RLGRAVES99 Verified Customer Verified Customer

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Just a great dealership where everyone from sales to Just a great dealership where everyone from sales to service treats you like family. My salesman Rocky, My service rep George the service manager Aar Just a great dealership where everyone from sales to service treats you like family. My salesman Rocky, My service rep George the service manager Aaron and The General manager are there to help at any time. I am a retired car dealer so you know I am particular and I have never gone shopping at another dealership in many years and I buy a lot of cars. More

by Dave Verified Customer Verified Customer

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