Nico Estrada-Avila

In the past 34 months my family have purchased 5 new cars from Jenkins. Even though there were a few bumps along the way, we will continue to do business with Jenkins. The main issues we have is it taking 4- from Jenkins. Even though there were a few bumps along the way, we will continue to do business with Jenkins. The main issues we have is it taking 4-5 hours to complete a deal and even when you have a scheduled appointment for maintenance it takes 2-4 hours to get your car back. More

by T_TIPTON2058 Verified Customer Verified Customer

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When I go in and know what car I want and the financing is approved, I should not take an additonal 4 hours to have everything done. When having routine maintenance done, it should not take 3 hours to do is approved, I should not take an additonal 4 hours to have everything done. When having routine maintenance done, it should not take 3 hours to do an oil change and multipoint inspection. More

by CATHERINETIPTON Verified Customer Verified Customer

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We’ve purchased many vehicles from Jenkins and wouldn’t go anywhere else. Very pleased with service go anywhere else. Very pleased with service More

by PHLUFFIEJ0 Verified Customer Verified Customer

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Nico couldn't have been more pleasant or helpful, he set up my phone and my husbands phone with the blue link my Hyundai App. He took us for a test drive in our new 2025 Tucson and didn't just drive us, bu up my phone and my husbands phone with the blue link my Hyundai App. He took us for a test drive in our new 2025 Tucson and didn't just drive us, but he took the time to explain all the features to us as we took the ride . We have been goning to Jenkins since 2018 and have always been treated decent. Thank you Nico, and Jenkins is very lucky to have such a dedicated employee like him More

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They made this fast and easy! We have always loved and will continue doing business with them We have always loved and will continue doing business with them More

by RBICKETT23 Verified Customer Verified Customer

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We were looking for something with a lower price as the economy has hit our house hold pretty hard. We were shown two options and one we said we liked and would be back for. When we came back, it was sold economy has hit our house hold pretty hard. We were shown two options and one we said we liked and would be back for. When we came back, it was sold already. We get that it happens, but Nico brought out another car that "wasn't available" earlier that day. Had the bells and whistles we wanted in the expensive car we couldnt afford and looked like the car we originally wanted. We aren't sure why it wasn't available earlier to see but we went with it anyways. They did a quick, not so detailed, detail on it as it was pretty dirty. It had hail damage and bumper damage but was overall in decent condition. One of the perks that got me to buy it was the bluelink capabilities. We were really excited for that as we are avid travelers with toddlers and thought that was perfect for our family. Once the purchase was completed, Nico set up my bluelink account and said it would take 24 hours for all features to show up. It instantly said the car needed maintenance and Nico assured me it did not. I still don't feel like that was the truth. It looked as if someone had just traded in the car within the last several days. 24 - 48 hours latee, bluelink still doesnt work. Ive been in contact with bluelink help desk and they state the car's software is outdated and wont be updated till possibly end of the year or longer. This was never checked prior to sale nor when the car was "inspected". This has left me feeling like my transaction was not truthful in all this car's issues or the customer service we recieved. Now I have a car with technology I was looking for, but it doesn't work. Therefore, wasted money. More

by AELAINE926 Verified Customer Verified Customer

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All the people working there are very nice and they always ready to help everyone. I Am very pleasant with them always ready to help everyone. I Am very pleasant with them More

by YUNIETCALDERON Verified Customer Verified Customer

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Friendly and welcoming staff. Had a good experience. Special thanks to Nicolas Esstrada, Rocky Deleon, and Nick Minner for making our new car decision pleasurable. Had a good experience. Special thanks to Nicolas Esstrada, Rocky Deleon, and Nick Minner for making our new car decision pleasurable. More

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Process was very good and transparent . They delivered what they promised. Both Sales and Finance were excellent. They delivered what they promised. Both Sales and Finance were excellent. More

by NJURASEVICH Verified Customer Verified Customer

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My first experience was better than the last. I'm having buyer remorse. I don't like creative finance it is very misleading. I went in financing with 3.9% interest rate and a 72 month term. I add I'm having buyer remorse. I don't like creative finance it is very misleading. I went in financing with 3.9% interest rate and a 72 month term. I added an extended warranty and the term jumps to 84 months and interest rate of 5.9. I was given an ultimatum and that was the wrong thing to say... More

by MARKFECIURA Verified Customer Verified Customer

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