Nico Hyliard

We bought A 2021 Ford Explorer from this dealer about one month ago. It was good and alright for like 3 days. Then the check engine light came on. Well for A car that we paid 20k for. That's A problem!!!! month ago. It was good and alright for like 3 days. Then the check engine light came on. Well for A car that we paid 20k for. That's A problem!!!! So I got my code reader and read the codes. Evap stuff oh well. But not right. I was like that's sus. I looked at the clear distance. Aka distance since someone reset the computer. If you did the math the computer was cleared one or so miles before they photographed the car. Alright. Sus!!! Ok so we call them. They say they did work to warrant clearing the computer. But could not provide A work order or receipt. They claimed they put thousands into it. So today I go in to work everything out. Tell them everything that was said above. The salesperson said the owner before them cleared the codes! Well that changes the claim. So in conclusion these people are liars. And you should never buy A car from this dealer or there partner dealers. Stay far away. And even if this does get righted. This review stands. By then it will have taken over A month and A bad review to fix this. So this review stands no matter what. Thank you for reading about our experience. More

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Brighton Motors has always met all my transportation needs. I have purchased three vehicles from them in three years. They offer a wide variety of vehicles and met my needs when my life changed. They needs. I have purchased three vehicles from them in three years. They offer a wide variety of vehicles and met my needs when my life changed. They are prompt , courteous, and have literally changed my life and the lives of the folks who depend on me. They provide excellent service if the vehicles and keep me informed of my upgrade options. Even my dog is happier since I made Brighton Motors my one call for transportation. More

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Joseph was extremely helpful, and I heard back from them within a few days. Service center does great work within a few days. Service center does great work More

by NOLANWYLIE01 Verified Customer Verified Customer

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Pretty good experience I wish I could have gotten the vehicle a little cheaper But overall good experience vehicle a little cheaper But overall good experience More

by jbrownspeaks Verified Customer Verified Customer

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They were really patient with me I actually let me put $500 down and then come back with the rest great place to get a new ride $500 down and then come back with the rest great place to get a new ride More

by jted176 Verified Customer Verified Customer

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I was impressed with how fast and easy it was on me. I was entertained while I waited for purchase process to end. I loved the most they got me the vechical I wanted without trying to sell me something I was entertained while I waited for purchase process to end. I loved the most they got me the vechical I wanted without trying to sell me something I didn't want. More

by phix7805 Verified Customer Verified Customer

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My only disappointment was that the front tires on the car failed the very first time I drove the car the day it delivered to my house and I had to have the car towed to the tire shop. They were the origi car failed the very first time I drove the car the day it delivered to my house and I had to have the car towed to the tire shop. They were the original tires from 2015 when the car was new. NTB showed me dry rot and cracks in the sidewalls of both front tires and the MFG year of 2015 that is stamped on the tires. Your service department should have caught this when they inspected the car. Luckily I was driving on a secondary road about 40 miles an hour when this happened and there were no issues. If I would have been on the interstate going 75 miles an hour someone could have gotten hurt. Other than that I am very satisfied with the car itself. More

by smithbarry093 Verified Customer Verified Customer

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Best place ever to get a car or truck. . they make it right all the time ! . they make it right all the time ! More

by hollylmsw Verified Customer Verified Customer

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so easy and super nice people who you can just chat to regardless of a car deal or not! regardless of a car deal or not! More

by ventura.kimberlee Verified Customer Verified Customer

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Typical sales people. When I hesitated and asked to think about a trade in overnight, the sales person I was working with asked me what was changing my mind. I could be be When I hesitated and asked to think about a trade in overnight, the sales person I was working with asked me what was changing my mind. I could be better at saying no, but I don’t need to be strong armed either. A truly good salesman will give someone time to consider. Very old-school, typical tactics. Said they would give me money on my car, but I ended up financing the entire price of the vehicle. They also promised to fix my turn signals and a USB port in the new vehicle, but didn’t know they couldn’t put LED lightbulbs in. They suggested it was an electrical problem and their electrical guy wasn’t in until the next week knowing I lived over an hour away. I took it to a local auto parts store and they fixed it no problem. They want to take you for all you have and rush you out the door with their lemon. It was despicable. I will never shop here again and highly recommend you search elsewhere. Liars and thieves. More

by emilyaschott Verified Customer Verified Customer

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