Nicola Alhersh | Page 7

I like this dealer very friendly and clean I will recommend it to my friends as needed recommend it to my friends as needed More

by SNACHAW Verified Customer Verified Customer

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The dealership was great. Very helpful and knowledgeable. Nick was great and would go back to him again Very helpful and knowledgeable. Nick was great and would go back to him again More

by VANESSA26 Verified Customer Verified Customer

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The service was awesome and everyone one in the dealership was wonderful and kind with us dealership was wonderful and kind with us More

by mohamad-waleed-takwa Verified Customer Verified Customer

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Smooth transaction to purchase a new chevy Silverado. Great customer service. Thank you Cerritos Chevy Dealership. Great customer service. Thank you Cerritos Chevy Dealership. More

by mikemccalment Verified Customer Verified Customer

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Excellent and quick service, easy in n out of dealer. Technician was able to explain services car needed Technician was able to explain services car needed More

by nfuentez Verified Customer Verified Customer

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Friendly service. I went to different dealers and this one was the only place that they're were not pushing me into buying a car. It was a very smooth, friendly, and t I went to different dealers and this one was the only place that they're were not pushing me into buying a car. It was a very smooth, friendly, and transparent process More

by Jesus Gomez Verified Customer Verified Customer

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Service advisor Richard was very professional and prompt with the service kept me informed of progress with the service kept me informed of progress More

by SSWRIGHT83 Verified Customer Verified Customer

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I haven't had much experience with maintenance, but what I have had they have not disappointed me. Communicative and helpful what I have had they have not disappointed me. Communicative and helpful More

by LORIARNOLDHCNC Verified Customer Verified Customer

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On Memorial day my wife and I Purchased a Chevy Silverado 1500 ZR2 Bison. The total price was about 100 thousand. We went at first and spoke to someone whom gave us a card and told them we would be back afte 1500 ZR2 Bison. The total price was about 100 thousand. We went at first and spoke to someone whom gave us a card and told them we would be back after checking out Toyota. When we came back I unintentionally asked for some other person to open the truck up so I can see. The new person I spoke to and the older one had an argument over getting my car keys for the trade in of my other truck and made me decide whom to give the keys too and give them commission. Since I was partially to blame I gave the authority to the first man I spoke too. The 2nd man went inside and started yelling and getting up set at people and the manager about the situation. I disliked that because my wife was inside with our 2 year old son waiting and my son got scared. After all said and done it felt like forever to get the car, credit check, financing and paper work ( Not sure if intentional so they could say I was getting a good price ) Hard to entertain a 2 year old boy during 5 hours. My wife is a Nurse and I am a veteran and they gave us a small discount of maybe 500 dollars. Lastly my biggest complaint was that after we finalized the sale. The lady who did the paper work told us we would have car insurance full coverage for 15 days. It ended up being a lie as they cannot insure a car more than 80,000 and ours was over. We called our insurance whom was closed. The next day our insurance had their system down and couldn't insure us. I ended up having to find another insurance company that could get us insured right away because we didn't want to have a 100,000 car get damaged with no coverage. So The dealer let us drive a few days uninsured and made it such a hassle for us and made my son cry. They even promised us if we gave a 5 start review after the sale we would get 15 days of free auto insurance which was a lie. Overall A bad experience. I bought my Colorado there before and might have to consider another dealer. I wouldn't be surprised if they reach out to me and say give us 5 stars and we will give you an oil change promise, and not make your child cry. More

by RIC_ROBB Verified Customer Verified Customer

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Great and fast service! Was in and out in less than 1 and a half hrs. Was in and out in less than 1 and a half hrs. More

by SSGUNNER1 Verified Customer Verified Customer

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