Nicolas Tapafua
Nicolas Tapafua at BMW of Anchorage

Nicolas Tapafua | Page 3

Service Manager

BMW of Anchorage

730 E 5th Ave
Anchorage, AK 99501

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5.0
111 Reviews
5.0

111 Reviews

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111 Reviews of Nicolas Tapafua

March 28, 2025

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They are efficient in getting my oil change done. Friendly staff. They have a free shuttle to work and back. More

by Kieferpeggy456
Service Price Transparency
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Recommend Dealer
Yes
Mar 31, 2025

BMW of Anchorage responded

Thank you for sharing your experience with BMW of Anchorage! We're glad to hear that our team was efficient and friendly, and that the shuttle service added convenience to your visit. We look forward to serving you again in the future!

March 27, 2025

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Building is very clean. Personnel are friendly and helpful. If someone had asked Inpeobably would have looked at new ones. Not quite ready but thinking about it. It is nic More

by alaskamurph
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Recommend Dealer
Yes
Mar 27, 2025

BMW of Anchorage responded

Alaskamurph, we're delighted to hear that you had a pleasant experience with our team at BMW of Anchorage. It's great to know the appointment system worked well for you and we hope you'll consider us when you're ready for a new vehicle!

March 23, 2025

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Great service, staff is very friendly and knowledgeable. Would recommend BMW of Anchorage for all sales and service! More

by trystan_diffenderfer
Service Price Transparency
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Recommend Dealer
Yes
Mar 24, 2025

BMW of Anchorage responded

Thank you for the glowing recommendation! We're delighted to hear that our team at BMW of Anchorage provided friendly and knowledgeable service. We look forward to assisting with any future sales or service needs!

March 17, 2025

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Everything was great The BMW staff took care of everything extremely well from making appt, to servicem to transportation back and forth. More

by e anchorage
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Recommend Dealer
Yes

Other Employees Tagged: Phyllis Halverson

Mar 18, 2025

BMW of Anchorage responded

It is lovely to hear that everything went smoothly during your visit to BMW of Anchorage! Our team takes pride in providing seamless service, from scheduling to transportation. We appreciate your feedback and look forward to assisting you again in the future!

March 17, 2025

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It is always a pleasure to deal with the people who work there, especially my service advisor, Trent, and the person who sold me my car, Phyllis. Whenever I need to know something or need some advice even More

by nessofd
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Recommend Dealer
Yes

Other Employees Tagged: Phyllis Halverson , Trent Mendenhall

Mar 18, 2025

BMW of Anchorage responded

Thank you for sharing your positive experience with our team at BMW of Anchorage! We're delighted to hear that Trent, Phyllis, and the parts department have been so helpful. We look forward to continuing to assist you in the future!

March 14, 2025

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Consistent, thorough, mindful, courteious, conscientious, complete, flexible, astute, problem solving, good follow through, fair, supportive. More

by Frisky243
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Recommend Dealer
Yes

Other Employees Tagged: Trwnt Mindenhall

Mar 17, 2025

BMW of Anchorage responded

Thank you for the wonderful feedback! We're delighted to hear that our team at BMW of Anchorage met your expectations with such a comprehensive service. We appreciate your support and look forward to assisting you again in the future!

March 14, 2025

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This dealership is swift and efficient. Love the loaner program and ended up buying one! More

by julieannjor
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phyllis Halverson , Matt Carberry

Mar 14, 2025

BMW of Anchorage responded

It's wonderful to hear that your experience at BMW of Anchorage was both swift and efficient! We're glad you were able to take advantage of the loaner program and find the perfect vehicle. We hope you enjoy your new BMW and look forward to assisting you again in the future!

March 13, 2025

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Scheduled an appointment for a lifetime oil change, I had to schedule the appointment a week and a half in advance Had to wait half a day to find the correct filters for the vehicle that was being worked on More

by Dwpagani06
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Recommend Dealer
Yes
Mar 17, 2025

BMW of Anchorage responded

Thank you for sharing your feedback. We understand how frustrating it can be to wait longer than expected, especially when scheduling in advance. Your experience is important to us, and we will be reviewing this concern to see how we can improve our process. If you'd like to discuss this further, please feel free to reach out. Best, Nicolas Tapafua - Service Manager - 907-646-7546

March 12, 2025

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Thank you! !! Love the Saturday appointment. It just so convenient to get it done on that day More

by Fsommers
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Recommend Dealer
Yes
Mar 14, 2025

BMW of Anchorage responded

We're so glad to hear you love the Saturday appointment option! It's great that the convenience worked well for you. Thank you for choosing BMW of Anchorage, and we look forward to seeing you again soon!

March 05, 2025

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The staff was friendly, and I appreciated that they lent me a vehicle while mine was being repaired. More

by mllenoire
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Recommend Dealer
Yes

Other Employees Tagged: Trent

Mar 06, 2025

BMW of Anchorage responded

We were more than happy to accommodate you during your service. Thanks for taking the time to share your wonderful experience at BMW of Anchorage!

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