Nicole Bandera | Page 13

Waited on site for 4 hours for a scheduled oil change. That’s ridiculous! I could see if it was a trouble call but for a standard oil change that is unacceptable. That’s ridiculous! I could see if it was a trouble call but for a standard oil change that is unacceptable. More

by darknsyde Verified Customer Verified Customer

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Appointment went smoothly. Put in my switch. Recommended another part for a better fix. Thank You! Put in my switch. Recommended another part for a better fix. Thank You! More

by LOLOS757 Verified Customer Verified Customer

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Great service Nichole was great to work with. Timely and facility is clean and net Timely and facility is clean and net More

by jnjmclawhorn91 Verified Customer Verified Customer

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Great customer service however it always takes a while for the service completion. Should not require so many words. for the service completion. Should not require so many words. More

by antjamtre3 Verified Customer Verified Customer

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Extremely friendly and courteous. Very prompt service Clean and pleasant atmosphere Will gladly come back again Very prompt service Clean and pleasant atmosphere Will gladly come back again More

by KEVINJWICK Verified Customer Verified Customer

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Lack of communication No follow through I had to call dealership at least 4 times to check status of my car parts before I received a response dealership at least 4 times to check status of my car parts before I received a response More

by nikkifrank617 Verified Customer Verified Customer

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My vehicle was brought in for an oil change and I was informed that I would be called when it was completed. About three hours later I received a message with a link to a video stating an inspection was informed that I would be called when it was completed. About three hours later I received a message with a link to a video stating an inspection was completed on my vehicle. There was nothing in the video telling me what was happening and I had to message the number to figure out what was going on with my vehicle. I was then told that there was a lot of things wrong and had to wait hours before I received any information about that as well. As a first time car owner this process was all just very confusing and I felt I should have been informed that my vehicles services were completed rather than just waiting around to send me a quote for a bill of all the issues that were found More

by erykahmaree12 Verified Customer Verified Customer

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I was pleased with customer support and keeping me informed about what was going on with my vehicle. Thank you informed about what was going on with my vehicle. Thank you More

by JHUNT1315 Verified Customer Verified Customer

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Quick. Attentive. Positive. Straight forward. Awesome service crew, all around. I trust this service crew to take care of my car. Attentive. Positive. Straight forward. Awesome service crew, all around. I trust this service crew to take care of my car. More

by SHERRAD76 Verified Customer Verified Customer

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My visit was excellent! !! I would recommend service with this location Customer service was on point!!! !! I would recommend service with this location Customer service was on point!!! More

by lmills986 Verified Customer Verified Customer

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