Superb customer service from Nicole who was spectacular
to drivers Rick and Fuke. Would recommend 100%.
to drivers Rick and Fuke. Would recommend 100%.
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by WROVNER
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2025 -
Lester Glenn Subaru responded
Hi WROVNER,
Thanks for sharing your experience! We’re thrilled to hear that Nicole provided superb service and made such a positive impression on you. It’s wonderful to know her dedication left you feeling confident in recommending us!
Happy Driving,
The Lester Glenn Subaru Team
Nicole goes out of her way assisting clients who are
having their cor serviced at Lester Glenn
having their cor serviced at Lester Glenn
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by DAVEPITTINGER
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2025 -
Lester Glenn Subaru responded
Hi DAVEPITTINGER,
Thanks for sharing your experience! We’re thrilled to hear that Nicole goes above and beyond to assist clients during their service visits. Her dedication and helpfulness truly make a difference and create a positive experience for everyone!
Happy Driving,
The Lester Glenn Subaru Team
1st time for service…very relaxed environment…kudos to
Alex for fixing the coffee Machine!…Nicole was super Helpful and delivered my car sooner than I expected!!
All around a Great Experience!
Alex for fixing the coffee Machine!…Nicole was super Helpful and delivered my car sooner than I expected!!
All around a Great Experience!
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by kozmicgurl
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2025 -
Lester Glenn Subaru responded
Hi kozmicgurl,
Thanks for sharing your experience! We’re thrilled your first visit to our service team was so relaxed and enjoyable. It’s great to hear that Alex and Nicole went above and beyond to make your visit smooth, from fixing the coffee machine to getting your car back sooner than expected. We appreciate your kind words and look forward to serving you again!
Happy Driving,
The Lester Glenn Subaru Team
I’m totally satisfied with the way I am treated each time
I bring my car in for service. Work is on time and pricing is very fair.
I bring my car in for service. Work is on time and pricing is very fair.
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by Sal DellaRosa
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2025 -
Lester Glenn Subaru responded
Hey Sal,
Thanks for sharing your experience! We're glad to hear that you consistently feel satisfied with the way you’re treated when bringing your car in. It’s great knowing our team delivers timely service with fair pricing every visit!
Happy Driving,
The Lester Glenn Subaru Team
Best and only place to take your Subaru to for repair
work, maintenance . My Service writer is Nicole and she is amazing and awesome and patient, caring . Nicole keeps you updated on your vehicle. I hap
work, maintenance . My Service writer is Nicole and she is amazing and awesome and patient, caring . Nicole keeps you updated on your vehicle. I happen to need more work than they thought, and Nicole got me a rental and took care of the paperwork for me. She kept me updated while I was home, and with what was gonig on, that it would be a few more days, due to a a part they were waiting,, did not arrive yet. This is the only Subaru Dealership Service Department that you want to go to, if you want your vehicle properly taken care of. The service area is clean, they have a TV and coffee maker, It is always clean and comfy there if you wait for your vehicle. Everyone is friendly and says hi, how are you, all professional, caring. Kerry Monica Jr , if sees me, stops and gives m a hug and takes a few minutes to speak, asking what's going on with my vehicle. Kerry Monica Jr, is a Great Manager for Subaru, like Nicole, tells me not to worry, they will find out the issue/problem and take care of it. I know my car is in good hands there, for Bobby is a GREAT Mechanic, knowledgeable, professional and friendly. He cares and takes pride in his work, and insures that you will be safe in it and everything is working the way it should be. Bobby checks everything and rechecks to make sure all is working well after he has repaired. it. . I cannot express to all of you, if you want your car serviced well, running well, than you should bring it to Lester Glenn Subaru in Toms River NJ. You will not be disappointed. I recommend them highly to ALL!
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by wyckdnana
Service Price Transparency
Aug 28, 2025 -
Lester Glenn Subaru responded
Hi wyckdnana,
Thanks for sharing your experience! We’re thrilled to hear Nicole, Kerry Jr., Bobby, and the rest of our Subaru team provided such exceptional service. It’s great to know you felt informed, cared for, and confident that your vehicle was in excellent hands. We pride ourselves on creating a clean, comfortable, and professional environment for our customers, and your feedback truly highlights that!
Happy Driving,
The Lester Glenn Subaru Team
quick reliable service and interaction with service was
professional and considerate two factors always very important
professional and considerate two factors always very important
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by jewels3521
Verified Customer
Verified Customer
Service Price Transparency
Aug 26, 2025 -
Lester Glenn Subaru responded
Hi jewels3521,
Thanks for sharing your experience! We’re glad to hear that our service team provided quick, reliable, and professional assistance while being considerate throughout your visit. Your feedback is truly appreciated!
Happy Driving,
The Lester Glenn Subaru Team
Nicole was great to work with as usual.
They could have gotten the part a little sooner.
They could have gotten the part a little sooner.
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by CANDYMAN08752
Verified Customer
Verified Customer
Service Price Transparency
Aug 25, 2025 -
Lester Glenn Subaru responded
Hi CANDYMAN08752,
Thanks for sharing your experience! We're glad to hear Nicole took great care of you once again. We do appreciate your patience regarding the part, and we’ll continue working to improve on that. It means a lot that you keep coming back, and we’re grateful for your loyalty.
Happy Driving,
The Lester Glenn Subaru Team
Nicole was spry, clear and even smiled!
I will look for her when I go back for an oil change 6 months from now.
I will look for her when I go back for an oil change 6 months from now.
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by MKRINEY
Verified Customer
Verified Customer
Service Price Transparency
Aug 22, 2025 -
Lester Glenn Subaru responded
Hi MKRINEY,
Thanks for sharing your experience! We're thrilled to hear that Nicole provided clear, friendly, and attentive service. It's great to know she made such a positive impression, and we look forward to seeing you again for your next visit!
Happy Driving,
The Lester Glenn Subaru Team
Nicole is so pleasant to work with.
She explains everything clearly, and is really helpful. She is also super friendly.
She explains everything clearly, and is really helpful. She is also super friendly.
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by morglke
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2025 -
Lester Glenn Subaru responded
Hi morglke,
Thanks for sharing your experience! We’re so glad to hear that Nicole made such a positive impression with her clear explanations, helpful approach, and friendly personality! It’s wonderful knowing she helped make your visit smooth and enjoyable!
Happy Driving,
The Lester Glenn Subaru Team
it was very hot in the waiting area as the a.
c. was struggling to keep it cool in the building the day i was there. It was a very hot day and i understand that but perhaps some ceiling fans would
c. was struggling to keep it cool in the building the day i was there. It was a very hot day and i understand that but perhaps some ceiling fans would help with air movement in the building. lastly the bathroom was disgusting and did not seem like it was thoroughly cleaned often enough as was the wall around the big tv in the waiting area. i would like to add that Nicole is very good at her job and is an asset to your dealership.
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by SPARKPLUG68
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2025 -
Lester Glenn Subaru responded
Hi SPARKPLUG68,
Thank you for taking the time to share your feedback. We appreciate your comments regarding the temperature and cleanliness of our facility and have passed them along to our cleaning team to ensure more frequent attention. We’re glad to hear that Nicole was able to provide excellent service and answer your questions, she is indeed a valuable member of our team.
We appreciate your understanding and look forward to continuing to provide great service in the future.
Happy Driving,
The Lester Glenn Subaru Team
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