Sean Hefner
Sean Hefner at Lester Glenn Subaru

Sean Hefner

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
135 Reviews
4.9

135 Reviews

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135 Reviews of Sean Hefner

August 30, 2026

Dealership Rating
Employee Rating

Friendly courteous employees. Everyone was very helpful. Dealership is very clean. Waiting area very ample. More

by BDARDER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2026

Lester Glenn Subaru responded

Hi BDARDER1, Thank you for the great review! We’re glad to hear our team was friendly, courteous, and helpful throughout your visit. We’re also happy you found the dealership clean and the waiting area comfortable and spacious. We truly appreciate you taking the time to share your feedback and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

August 27, 2026

Dealership Rating
Employee Rating

No hassle. Told me what was wrong. That the part was under warranty and there would be no charge. More

by FAERICHSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2026

Lester Glenn Subaru responded

Hi FAERICHSEN, Thanks for sharing your experience! We’re glad to hear our team made your service visit simple and hassle-free. It’s great to know they clearly explained the issue, let you know the part was covered under warranty, and made sure there was no unexpected charge. We truly appreciate your feedback and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

August 15, 2026

Dealership Rating
Employee Rating

The staff was courteous and explained fully what my options were and how is to proceed. The time was provided for the work which was fairly accurate. More

by NJROHOVIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Lester Glenn Subaru responded

Hi NJROHOVIE, Thanks for sharing your experience! We’re glad to hear our team was courteous, clearly explained your options, and kept you informed about how to proceed. It’s also great to know the estimated service time was fairly accurate and that everything went smoothly! We truly appreciate your feedback and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

August 10, 2026

Dealership Rating
Employee Rating

The staff were very helpful, respectful and kept me informed of everything throughout the service. More

by CAPTK6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2026

Lester Glenn Subaru responded

Hi CAPTK6, Thanks for sharing your experience! We’re so glad to hear our team was helpful, respectful, and kept you informed throughout your service visit. Clear communication and making sure our customers feel comfortable and informed are priorities for us. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

August 08, 2026

Dealership Rating
Employee Rating

I have been doing business with this dealership for over 20 years. Always have my vehicles serviced at Lester Glenn and have found all the people I have dealt with to be extremely professional, helpful, an More

by vingoe110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Ottmer

Aug 10, 2026

Lester Glenn Subaru responded

Hi vingoe110, Thanks for sharing such a wonderful review! We’re truly grateful for your more than 20 years of continued loyalty to Lester Glenn! It means so much to know you’ve consistently trusted us to service your vehicles and that our team has earned your confidence over the years. We’re especially appreciative of your kind words about our team’s professionalism, helpfulness, honesty, and competence. Building long-lasting relationships with our customers is something we value tremendously. Thank you for being part of the Lester Glenn family and for trusting us with your vehicles for so many years. We look forward to continuing to serve you for many more! Happy Driving, The Lester Glenn Subaru Team

August 07, 2026

Dealership Rating
Employee Rating

The Best Service in the area, bar none. Always professional helpful and no hidden costs. More

by alchaz262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Lester Glenn Subaru responded

Hi alchaz262, Thanks for sharing such a great review! We’re so glad to hear you feel our team provides the best service in the area. It’s wonderful to know you’ve consistently experienced professionalism, helpful communication, and transparent service with no surprises! We truly appreciate your kind words and your trust in Lester Glenn. Thank you for choosing us, and we look forward to continuing to provide you with exceptional service! Happy Driving, The Lester Glenn Subaru Team

August 03, 2026

Dealership Rating
Employee Rating

Excellent service from start to finish! The entire service team was friendly, professional, and kept me informed throughout the process. My vehicle was completed on time, and everything was More

by LoveSubaru
Recommend Dealer
Yes

Other Employees Tagged: Duke (Courtesy Shuttle Driver)

Aug 03, 2026

Lester Glenn Subaru responded

Hi LoveSubaru, Thanks for sharing such a wonderful review! We’re so glad to hear our Service Team provided an excellent experience from start to finish. It’s great to know our team kept you informed, clearly explained everything, and completed your vehicle’s service on time. We truly appreciate your kind words about our team’s professionalism and commitment to quality. Providing a transparent, dependable, and customer-focused service experience is exactly what we strive for every day. Thank you for your recommendation and for choosing Lester Glenn. We look forward to helping you with your future maintenance needs! Happy Driving, The Lester Glenn Subaru Team

August 02, 2026

Dealership Rating
Employee Rating

All of the staff are very accomodating and approachable. Very helpful and readily gives information More

by JANICERDIMACULANGAN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 03, 2026

Lester Glenn Subaru responded

Hi Janice, Thanks for sharing your experience! We’re so glad to hear our team was accommodating, approachable, and helpful throughout your visit. It’s wonderful to know everyone took the time to provide the information you needed and make your experience a positive one. We truly appreciate your kind words and thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

July 24, 2026

Dealership Rating
Employee Rating

Very satisfied with Lester Glen Subaru service. ..have been going there over 10 years...very responsible. Dependable...great service and experience More

by jafried
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Lester Glenn Subaru responded

Hi jafried, Thanks for sharing your experience! We’re so glad to hear you’ve been trusting us for over 10 years. It’s wonderful to know our team has consistently provided the dependable, responsible, and high-quality service you’ve come to expect. We truly appreciate your loyalty and your kind words. Thank you for continuing to choose Lester Glenn Subaru; we look forward to serving you for many more years to come! Happy Driving, The Lester Glenn Subaru Team

July 23, 2026

Dealership Rating
Employee Rating

All good, all good, all good, all good, all good. Thank you. Thank you. Thank you. More

by MY_TNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2026

Lester Glenn Subaru responded

Hi, Thanks for the great review! We’re so glad to hear everything was "all good!" Your kind words mean a lot to our team! Thank you for choosing Lester Glenn, and we look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

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