Sean Hefner
Sean Hefner at Lester Glenn Subaru

Sean Hefner

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
115 Reviews
4.9

115 Reviews

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115 Reviews of Sean Hefner

June 14, 2026

Dealership Rating
Employee Rating

Sean is trustworthy and reliable! Thanks to SEAN!!! Trust My Sabaru dealership! Thank you 😊 Will always depend on my team! More

by PATFERG52
Service Price Transparency
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Recommend Dealer
Yes

June 11, 2026

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After 1st oil change and tires rotation 2026 Crosstrek starts having humming noise between 45 - 60 mph. After second oil change and tires rotation problems persist. Rear differential was replaced. After More

by ishor2001
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Recommend Dealer
No

Other Employees Tagged: Eric Senatore, Eddie Frailey

June 01, 2026

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Very clean service center with very friendly, helpful and knowledgeable employees. Large screen TV to watch for entertainment and free coffee/latte/hot chocolate machine and popcorn. More

by Happy Customer
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Recommend Dealer
Yes
Jun 04, 2026

Lester Glenn Subaru responded

Hi, Thanks for sharing your experience! We’re so glad to hear you enjoyed your visit and found our service center clean, welcoming, and comfortable. Providing a friendly atmosphere with knowledgeable team members and amenities that make waiting more enjoyable is exactly what we strive for every day. We truly appreciate your kind words and are happy to know the waiting area helped make your visit a positive one. Thank you for choosing Lester Glenn! Happy Driving, The Lester Glenn Subaru Team

May 08, 2026

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Professional service provided friendly. Explained service rendered along with any recommendations. will continue to purchase new vehicles from Lester Glen. More

by MICHAELFOXPROVISIONS
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Recommend Dealer
Yes
May 08, 2026

Lester Glenn Subaru responded

Hi MICHAELFOXPROVISIONS, Thanks for sharing your experience! It's wonderful to hear that our service team provided professional and friendly support while clearly explaining the work performed and any recommendations. We’re especially glad you felt well-informed throughout your visit. That level of transparency and care is exactly what we strive for. We truly appreciate your continued trust and look forward to helping you with your future vehicle purchases at Lester Glenn. Happy Driving, The Lester Glenn Subaru Team

May 07, 2026

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Convenient, quick, friendly, easy to schedule an appointment, courteous The only thing missing that my Subaru service center in north Jersey offers is courtesy car wash at the end of my service ap More

by lzajac1015
Recommend Dealer
Yes
May 08, 2026

Lester Glenn Subaru responded

Hi lzajac1015, Thanks for sharing your experience! It's great to hear that your visit was convenient, quick, and friendly, and that scheduling and the overall service process were easy and courteous. Providing a smooth and efficient experience is exactly what we strive for. We also appreciate your feedback regarding the courtesy car wash. Suggestions like this are valuable and help us look for ways to enhance the overall service experience for our customers. We truly appreciate your kind feedback and continued trust. Happy Driving, The Lester Glenn Subaru Team

April 22, 2026

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I always have a good experience at Lester Glenn Subaru in Toms River. Everybody is very very nice and helpful and honest. I never have to worry about anything. Shawn was my service advisor. He is very knowle More

by JULIABREGENZER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ekaterina Espinosa

Apr 27, 2026

Lester Glenn Subaru responded

Hi JULIABREGENZER, Thanks for sharing your experience! It's wonderful to hear that you consistently have such positive visits with us. We're especially glad Shawn continues to be such a knowledgeable, helpful, and friendly service advisor for you, both when you first purchased your Outback and now with your Crosstrek! Taking the time to make sure you feel comfortable and confident with your vehicles is exactly what we strive for. Your continued trust and loyalty mean a great deal, and we truly appreciate you taking the time to share your feedback. Happy Driving, The Lester Glenn Subaru Team

April 12, 2026

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The service was completed in a timely manner. Personnel were professional and courteous and answered all my questions. More

by JUDITHNMNGARRY
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2026

Lester Glenn Subaru responded

Hi JUDITHNMNGARRY, Thanks for sharing your experience! We’re glad to hear your service was completed in a timely manner and that our team was professional, courteous, and able to answer all your questions. Providing clear communication and efficient service is always our goal. We truly appreciate your feedback and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

April 03, 2026

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I needed emergency service on my vehicle on a Saturday afternoon. I was seen right away by Eric and even given a loaner car. Sean kept me informed every step of the way. A completely different problem w More

by amdevizia
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Recommend Dealer
Yes

Other Employees Tagged: Eric Senatore

Apr 06, 2026

Lester Glenn Subaru responded

Hi amdevizia, Thanks for sharing your experience! We’re thrilled to hear that Eric and Sean were able to turn what could have been a stressful emergency into a smooth and worry-free visit. It’s great that the issue was covered under warranty and that our team was able to get everything resolved quickly, even uncovering and addressing the unexpected problem. We appreciate your kind words and are glad we could make the process “easy breezy” for you! Happy Driving, The Lester Glenn Subaru Team

April 02, 2026

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Service department was wonderful, my car was ready within the hour. Very. friendly staff. Didn't remember the staff member name. More

by Acaplette12
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Recommend Dealer
Yes
Apr 03, 2026

Lester Glenn Subaru responded

Hi Acaplette12, Thanks for sharing your experience! We’re glad to hear that our service team got your car ready quickly and provided friendly, attentive care. We’ll be sure to pass along your appreciation to the entire staff. We truly appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

March 29, 2026

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The staff at Lester Glenn are always very friendly, helpful, and accommodating. Fast service and decent waiting room. More

by SLANDERS1973
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 01, 2026

Lester Glenn Subaru responded

Hi SLANDERS1973, Thanks for sharing your experience! We’re thrilled to hear that our team made your visit friendly, helpful, and accommodating. It’s great to know you appreciated the fast service and comfortable waiting area! Happy Driving, The Lester Glenn Subaru Team

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