Sean Hefner
Sean Hefner at Lester Glenn Subaru

Sean Hefner

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Sean Hefner

May 08, 2026

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Employee Rating

Professional service provided friendly. Explained service rendered along with any recommendations. will continue to purchase new vehicles from Lester Glen. More

by MICHAELFOXPROVISIONS
Service Price Transparency
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Recommend Dealer
Yes
May 08, 2026

Lester Glenn Subaru responded

Hi MICHAELFOXPROVISIONS, Thanks for sharing your experience! It's wonderful to hear that our service team provided professional and friendly support while clearly explaining the work performed and any recommendations. We’re especially glad you felt well-informed throughout your visit. That level of transparency and care is exactly what we strive for. We truly appreciate your continued trust and look forward to helping you with your future vehicle purchases at Lester Glenn. Happy Driving, The Lester Glenn Subaru Team

May 07, 2026

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Convenient, quick, friendly, easy to schedule an appointment, courteous The only thing missing that my Subaru service center in north Jersey offers is courtesy car wash at the end of my service ap More

by lzajac1015
Recommend Dealer
Yes
May 08, 2026

Lester Glenn Subaru responded

Hi lzajac1015, Thanks for sharing your experience! It's great to hear that your visit was convenient, quick, and friendly, and that scheduling and the overall service process were easy and courteous. Providing a smooth and efficient experience is exactly what we strive for. We also appreciate your feedback regarding the courtesy car wash. Suggestions like this are valuable and help us look for ways to enhance the overall service experience for our customers. We truly appreciate your kind feedback and continued trust. Happy Driving, The Lester Glenn Subaru Team

April 22, 2026

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I always have a good experience at Lester Glenn Subaru in Toms River. Everybody is very very nice and helpful and honest. I never have to worry about anything. Shawn was my service advisor. He is very knowle More

by JULIABREGENZER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ekaterina Espinosa

Apr 27, 2026

Lester Glenn Subaru responded

Hi JULIABREGENZER, Thanks for sharing your experience! It's wonderful to hear that you consistently have such positive visits with us. We're especially glad Shawn continues to be such a knowledgeable, helpful, and friendly service advisor for you, both when you first purchased your Outback and now with your Crosstrek! Taking the time to make sure you feel comfortable and confident with your vehicles is exactly what we strive for. Your continued trust and loyalty mean a great deal, and we truly appreciate you taking the time to share your feedback. Happy Driving, The Lester Glenn Subaru Team

April 12, 2026

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The service was completed in a timely manner. Personnel were professional and courteous and answered all my questions. More

by JUDITHNMNGARRY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Lester Glenn Subaru responded

Hi JUDITHNMNGARRY, Thanks for sharing your experience! We’re glad to hear your service was completed in a timely manner and that our team was professional, courteous, and able to answer all your questions. Providing clear communication and efficient service is always our goal. We truly appreciate your feedback and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

April 03, 2026

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I needed emergency service on my vehicle on a Saturday afternoon. I was seen right away by Eric and even given a loaner car. Sean kept me informed every step of the way. A completely different problem w More

by amdevizia
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Senatore

Apr 06, 2026

Lester Glenn Subaru responded

Hi amdevizia, Thanks for sharing your experience! We’re thrilled to hear that Eric and Sean were able to turn what could have been a stressful emergency into a smooth and worry-free visit. It’s great that the issue was covered under warranty and that our team was able to get everything resolved quickly, even uncovering and addressing the unexpected problem. We appreciate your kind words and are glad we could make the process “easy breezy” for you! Happy Driving, The Lester Glenn Subaru Team

April 02, 2026

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Service department was wonderful, my car was ready within the hour. Very. friendly staff. Didn't remember the staff member name. More

by Acaplette12
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Recommend Dealer
Yes
Apr 03, 2026

Lester Glenn Subaru responded

Hi Acaplette12, Thanks for sharing your experience! We’re glad to hear that our service team got your car ready quickly and provided friendly, attentive care. We’ll be sure to pass along your appreciation to the entire staff. We truly appreciate your feedback! Happy Driving, The Lester Glenn Subaru Team

March 29, 2026

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The staff at Lester Glenn are always very friendly, helpful, and accommodating. Fast service and decent waiting room. More

by SLANDERS1973
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Lester Glenn Subaru responded

Hi SLANDERS1973, Thanks for sharing your experience! We’re thrilled to hear that our team made your visit friendly, helpful, and accommodating. It’s great to know you appreciated the fast service and comfortable waiting area! Happy Driving, The Lester Glenn Subaru Team

March 21, 2026

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Appaluse ! Applause ! From the Client Rep to the Techs who performed the required maintenance on our 2024 Subaru Forster. Professional, Attentive, and Friendly More

by tjmgrandpa
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Lester Glenn Subaru responded

Hi tjmgrandpa, Thanks for sharing your experience! We truly appreciate the applause and are so glad to hear that both our client representatives and technicians provided professional, attentive, and friendly service during your Forester maintenance. Delivering a well-rounded and positive experience is exactly what we strive for every day. Thank you for your recommendation. It means a lot to the entire team, and we look forward to continuing to take care of your automotive needs. Happy Driving, The Lester Glenn Subaru Team

March 18, 2026

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Sean was the best. He helped me tremendously. I applaud your service department for being honest. More

by LAP1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Lester Glenn Subaru responded

Hi LAP1965, Thanks for sharing your experience! It’s wonderful to hear that Sean provided tremendous help and that our service department’s honesty made a positive impact. We’re glad your visit was smooth and reassuring. Happy Driving, The Lester Glenn Subaru Team

March 17, 2026

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Employee Rating

unexpected tire replacement due to damage, handled well by Sean and the service department. price was within reason. More

by John Estlow
Recommend Dealer
Yes
Mar 18, 2026

Lester Glenn Subaru responded

Hi John, Thanks for sharing your experience! It’s great to hear that Sean and the service team handled your unexpected tire replacement efficiently and fairly. We’re glad the process was smooth and the pricing reasonable, making the situation much easier to manage! Happy Driving, The Lester Glenn Subaru Team

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