Nicole Willis
Nicole Willis at Crestmont Toyota

Nicole Willis

Service Advisor

Crestmont Toyota

730 State Route 23
Pompton Plains, NJ 07444

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Nicole Willis

July 01, 2026

Dealership Rating
Employee Rating

I have had a 5+ year relationship with Crestmont. Every aspect of the dealership has been outstanding. While no business is perfect, Crestmont addresses issues and strives to prevent problems proact More

by Bill
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 17, 2026

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Bill Strauss runs a first class operation. Excellent service. Knowledgeable employees and a neat and clean facility. More

by jrsette
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 28, 2026

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Employee Rating

Toyota dealership with a family feeling. Service Advisor Nicole Willis has been handling my RAV4 for several years and I must say she is both friendly and knowledgeable. Service is completed More

by vachirico215
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 17, 2026

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Customer service agents are very knowledgeable and supportive. Work is completed in time frame expected. Repair work has always been of high quality. In over 15 years I have never had cause to comp More

by kdolsky9
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brock, Morgan Lordy

February 06, 2026

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Employee Rating

Answered my questions, gave me a time estimate which was met, courteous: from entering the garage and leaving with my cat More

by Jakski73
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 14, 2026

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Employee Rating

Returned to Toyota Crestmont this week for servicing, and an overall safety check, of my 2011 Prius (with 182,000+ miles), in advance of an upcoming 1,500+ mile trip, With accurate access to my vehicle's ser More

by FALEsq.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brock , Young woman who greeted me and compiled my final bill.

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