My husband and I visited the dealership on Monday, 9/3. We were greeted by Andy and let him know we were interested in leasing or financing a four runner or highlander. From the beginning, it just did not feel right. Andy was not rude at first, just not very welcoming. We test drove the four runner and did not like it. When we got back from the test drive we sat down with Andy and his first words were something like so what price were you looking to pay? We said we were not sure, he said $500 or so would be the number we should be looking at. We said that’s not the number we were hoping for. We reminded him we were also interested in the Highlander and wanted to test drive. He then said we should consider a lower priced vehicle. I really can’t put into words how small this man made us feel. It just felt he did not want to sell us a vehicle. What should have happened after we came back from the test drive is, he should have presented some numbers to us showing the lease and financing options (this is what two other dealerships did). After we said 500 was not the number we were hoping for, he should have presented other options. This man never presented anything to us in writing. He pretty much refused to let us test drive the Highlander. My husband said he would like to see the car and he said you are more than welcome to check them out, they are out in the back. We went out to see the car, now it was 90 degrees or so that day and we had to walk to the back of the parking lot. This part was humiliating but it gets better. We come back sweating, he sees us as we walk in (he still has our cars keys so he heads back to fetch them), hands them to my husband, does not say a word and walks away!!!! He was with other customers at this point.