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Nicole Wilson
105 Reviews
105 Reviews of Nicole Wilson
January 01, 2019
Oil Change (The works) Upon arrival I was not greeted or acknowledged in any way. No one offered to help or assist me for several minutes even though I was the only customer Upon arrival I was not greeted or acknowledged in any way. No one offered to help or assist me for several minutes even though I was the only customer standing in the area of the service desk where 2 employees were positioned. The customer service I received for this visit was not what I am used to receiving from Ford. I am hoping this visit was a one off. More
by Customer123
Verified Customer
December 31, 2018
Great service I recommend Mark McLarty Ford. They did a great job on my vehicle. Ford work in a timely manner. And great customer service. They took good care of m I recommend Mark McLarty Ford. They did a great job on my vehicle. Ford work in a timely manner. And great customer service. They took good care of me. A great place to take your car for service or buy a car. More
by KATHYVANN501
Other Employees Tagged: Amy Williams
December 21, 2018
Vary good I like the service just like the service the people was good to me all the time and is good about help people I like come there a lot I like the service just like the service the people was good to me all the time and is good about help people I like come there a lot More
by Chris123
Other Employees Tagged: Allen Buck , Michael Betts
December 19, 2018
Awesome Best service dept i have ever used. Everyone is so nice and they are very helpful. I would highly recommend this service dept and dealership. Best service dept i have ever used. Everyone is so nice and they are very helpful. I would highly recommend this service dept and dealership. More
by Sugar
Other Employees Tagged: Justin Habel , Shona McAtee, Tia McLoud, Lee Moore, Glenn Zumbaum
December 13, 2018
Quick fix Had a tail light go out, and these folks took excellent care of it. I got in and out quickly, but had time to kick a few tires while there. Had a tail light go out, and these folks took excellent care of it. I got in and out quickly, but had time to kick a few tires while there. More
by SUNFELL
December 12, 2018
Awesome 5000 mile service Went I'm for my first 5,000 mile service and was surprised at how fast it was completed. I was given a thorough explanation of what was done and fut Went I'm for my first 5,000 mile service and was surprised at how fast it was completed. I was given a thorough explanation of what was done and future service recommendations. More
by rockcityal
December 08, 2018
My experience with McClarty Ford Service Dept. This is my second time with McClarty Ford and the experience was a good one! Everything is so clean and accessable. I deal with one consultant and it' This is my second time with McClarty Ford and the experience was a good one! Everything is so clean and accessable. I deal with one consultant and it's easier for me. Nicole Wilson is very friendly and helpful. More
by Smalley,wanda1973
December 03, 2018
Scheduled maintenance The staff worked with me, even though I had them chasing a phantom noise. I trust my aging car to the professionals there, and will do so in the futur The staff worked with me, even though I had them chasing a phantom noise. I trust my aging car to the professionals there, and will do so in the future! More
by SLIEN98
November 30, 2018
Terrible service from Service Department Left vehicle on 11/24/18 with questionable water pump problem. We called on 11/26/18 for update on vehicle. 1st response was that vehicle couldn’t be Left vehicle on 11/24/18 with questionable water pump problem. We called on 11/26/18 for update on vehicle. 1st response was that vehicle couldn’t be located. After further searching, vehicle was located. Getting any information from the Service Department was extremely slow. On 11/28, we went to dealership to check on progress. Nothing had been done. After speaking with the Service Department Manager, we were told that vehicle would now be looked at. It was determined that vehicle only needed water T above the water pump. Vehicle was finally completed 11/29/18. Communication from the Service Department to owner is terrible. We purchased an extended warranty with this vehicle & if this is how customers are routinely treated, we would have had second thoughts about purchasing a vehicle from this dealership. Disgusted & disappointed. More
by Scottiemom3
November 30, 2018
Best service I called tia at 8am got a appointment for 830am she got me and out. I own my own business and my time is very valuable and she understands that to be I called tia at 8am got a appointment for 830am she got me and out. I own my own business and my time is very valuable and she understands that to be taken care of like it well theres no dollar amount u can place on it. Thanks to tia and the staff at mark mclarty Ford More
by ACFREIGHT2017
Other Employees Tagged: Tia McLoud
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