Nigel Hylton | Page 9

Alfred was contacted 6 times with a request to tell me loan number - no response. Nigel delivered Jeep with warning light on ... I contacted Service dept and ONLY asked for service records - no response loan number - no response. Nigel delivered Jeep with warning light on ... I contacted Service dept and ONLY asked for service records - no response. Nigel receives an 8 for honesty, and attempts to help me obtain information. 12+ days later ... Alfred and Service Dept have yet to tell me loan # and provide service records. More

by svquietly Verified Customer Verified Customer

Report | Print

The finance representative spelled, my name wrong on the contract to TD auto finance. This is causing A problem. TD auto finance said I need a current copy of Social Security card and drivers license and th contract to TD auto finance. This is causing A problem. TD auto finance said I need a current copy of Social Security card and drivers license and then I have to go through steps, but your finance representative was totally unprofessional because I did not buy an additional warranty and other things from him, he said well then you need to buy me a bottle of whiskey. I’m buying an $82,500 car and to be treated like that is not professional. there were also some scratches from transport on the back of the trunk that I addressed right away, which I was told to come back and they would fix this. I came back on a Wednesday spoke with Kurt. He told me there was no one there to fix it that day to call him in the morning on a Thursday, I called him. He said there was no one there to fix it that day either and that he could not guarantee if I stayed another night that it could be fixed on that Friday. I drove almost 400 miles and spent over $100 in gas and the issue was not addressed . Sorry, but I guess I will have to buy my next car from another dealer because your dealership is terrible with issues after the sale once the sale is made they don’t care. More

by skymusik Verified Customer Verified Customer

Report | Print

All areas good except the final details seamed like the sale is done and salesmen needed to go home and move on. sale is done and salesmen needed to go home and move on. More

by Wes17 Verified Customer Verified Customer

Report | Print

They offer better deal find the best interest rate and they explain all my concerns they explain all my concerns More

by rodovalls Verified Customer Verified Customer

Report | Print

Buen servicio y mucha amabilidad ambiente muy acogedor y todo el personal está muy atento todo el personal está muy atento More

by gperalta13 Verified Customer Verified Customer

Report | Print

Nigel was very professional, informative and patient with us. Everyone at the dealership was nice and helpful in my car leasing process. us. Everyone at the dealership was nice and helpful in my car leasing process. More

by bronx_newyork76 Verified Customer Verified Customer

Report | Print

Great experience. Patience. Finance guidance was invaluable and provided great insights. Thank you for your advice Patience. Finance guidance was invaluable and provided great insights. Thank you for your advice More

by L_ACEVED Verified Customer Verified Customer

Report | Print

Nigel was very professional ,very Patience and very transparent with the explanation of details of car and financing. transparent with the explanation of details of car and financing. More

by oscarmuniz31 Verified Customer Verified Customer

Report | Print

This is my third purchase from Arrigo so it was an obvious choice to stay in the family for my Wrangler purchase. Nigel worked hard to ensure the sale met my needs . obvious choice to stay in the family for my Wrangler purchase. Nigel worked hard to ensure the sale met my needs . More

by jaclynn_johnston Verified Customer Verified Customer

Report | Print

Nightmare since the beginning and still dealing with issues. Purchased brand new vehicle but the navigation does not work so they have to order a whole new radio unit. The unit is on back order and here issues. Purchased brand new vehicle but the navigation does not work so they have to order a whole new radio unit. The unit is on back order and here it is a month later and I still have not received it. Was promised a lease buyout amount in the form of a check to be sent directly to my leasing company for my trade in just to find out that it is now a month later and they still have not received payment. I am now being told they are sending ME the check and I have to send it to the leasing company myself. This could impact my credit rating due to late payment to my leasing company. False promises and no responses from most people that we dealt with. When needed a loaner vehicle I was provided with what can only be described as the company vehicle for the dealership as it was an old model Ram truck that looked like it was used for construction. Horrible odors inside. Was told this was the only vehicle that they had for a loaner. All of these issues and have only been offered a couple tanks of gas and a couple oil changes. That does not add up to the headache and stress dealing with these issues. Reached out directly to Mr Pucci only to get the assistant who said I would hair from them soon. It has now been 2 weeks and no response from the assistant or Mr Pucci. I would not be able to recommend this dealership to ANYONE!!! More

by Rohanw2378 Verified Customer Verified Customer

Report | Print