Nike Yee | Page 5

Wonderful strait to the point quick and easy very helpful yes I will recommend BMW of freeport to friends and family Wonderful experience... yes I will recommend BMW of freeport to friends and family Wonderful experience... More

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I had no intention of buying a car that day. Then I met Nike. She was so friendly and helpful she won me over. The entire experience of picking up the car was a pleasure. From the sales to the Then I met Nike. She was so friendly and helpful she won me over. The entire experience of picking up the car was a pleasure. From the sales to the finance and Alex who helped me navigate all the technical specks of the car and skill is !!!! I would highly recommend BMW of Freeport. More

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The BMW Freeport team is Amazing! They are professional, The BMW Freeport team is Amazing! They are professional, friendly, patient and most importantly knowledgeable. They made the purchase process seamle The BMW Freeport team is Amazing! They are professional, friendly, patient and most importantly knowledgeable. They made the purchase process seamless. Thank you Steven, Nike, Alex and Andrew. More

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Mr. Curtis Parke was very professional, he was also honest and understanding. I would highly recommend him to family & friends! Stephen Mensah was also amazing and EXTREMELY PATIENT !!! Let not forget honest and understanding. I would highly recommend him to family & friends! Stephen Mensah was also amazing and EXTREMELY PATIENT !!! Let not forget Mike Mensah - BMW Genius for showing me every detail of my car. Overall I had an amazing experience. Thanks Guys ! More

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Professional, courteous and most reliable.Our experience Professional, courteous and most reliable. Our experience at your dealership was most pleasant and the entire staff is helpful and friendly. Professional, courteous and most reliable. Our experience at your dealership was most pleasant and the entire staff is helpful and friendly. More

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Dealership has to have more coordination between the information of data and the service agent. My information was mixed up with a vehicle that I currently have and a vehicle that I’ve had an end of lea information of data and the service agent. My information was mixed up with a vehicle that I currently have and a vehicle that I’ve had an end of lease with. Database was in accurate and needed to be updated, which caused me a concern so I had to go back to the dealership and confront the representative who sold me the vehicle. Making it a very uncomfortable experience for the service agent who was trying to explain things to me which he was in no position to do it was not totally his fault but an error with BMW North America itself. I understand it’s about numbers with BMW but I’ve been a customer for at least 15 years and BMW definitely has to put the customer service back into it. they have and will make a lot of money but it Has to be a customer element to it, pretending is not gonna cut it.Your car is a good you just need a more knowledgeable and up-to-date fleet of people working for you. More

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I have purchased several cars from BMW of Freeport. They provide wonderful service to me and my family. provide wonderful service to me and my family. More

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My excellent experience at Freeport BMW in leasing my new 2022 3 M40i started with our Client Advisor, Nikeisha Yee. She was warm, professional and to the point. She answered all our questions with sincerit 2022 3 M40i started with our Client Advisor, Nikeisha Yee. She was warm, professional and to the point. She answered all our questions with sincerity and never ever made us feel like we did not have a voice. She brokered a transaction with my wife and I that was very very fair. My next part of the journey was with our BMW Genius, Alex. I thought I already knew everything about this car, I learned about "Launch Mode" OMG!!!!! (shhhhhhh, it is way cool). My next trip was to the Finance Department, where I met Alexi, again top notch experience. He was also warm and professional. We struck a mutually satisfactory agreement for my extended warranties - trust me it is not bogus to get them, they are worth every penny. I am speaking from experience. I am the Director of Customer Service for my company, when I am confronted with excellent service , I like to sing praises. Kudos to the owners of Freeport BMW in hiring top notch people to represent you in a very positive light. 5 Stars! More

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Nike ‘s professionalism was amazing and made my transition/lease an ease…your Genious Alex was super helpful too! Hope to continue future leasing with Freeport BMW transition/lease an ease…your Genious Alex was super helpful too! Hope to continue future leasing with Freeport BMW More

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Excellent customer service from start to finish! She pays attention to detail and listens attentively. Went in to buy a used car and left with a new one!! Would recommend Nike to any and everyone.... attention to detail and listens attentively. Went in to buy a used car and left with a new one!! Would recommend Nike to any and everyone.... More

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