Have been using this dealership for a few years now.
Staff is knowledgeable, courteous and very professional. The manager is very helpful as well as Nikeisha Yee who assisted me. She is a gem!
She kept
Staff is knowledgeable, courteous and very professional. The manager is very helpful as well as Nikeisha Yee who assisted me. She is a gem!
She kept in touch with me during the entire process providing updates on the vehicle at every stage. On delivery she was on point making sure I got the full orientation necessary for my first ride. I will always recommend this dealership to my friends and family. Love you guys bleep up the good work!
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by Sonia Reynolds
May 17, 2023 -
BMW of Freeport responded
Hello Sonia, thank you for your high star rating. We're happy to see that your experience with our team here at BMW of Freeport was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!
When is Ms.
Yee going to become a senior Client advisor? She definitely has all the skills and personally. She is one of the best at Freeport .
Yee going to become a senior Client advisor? She definitely has all the skills and personally. She is one of the best at Freeport .
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by Bl9221526
May 15, 2023 -
BMW of Freeport responded
Thank you for sharing this 5-star review with us. We're glad to know that you were pleased with our team's hard work during your visit at BMW of Freeport. Have a fantastic day.
Door panel was not installed properly.
Communication with service was not good. Came in to get it fixed the technician was out and I was not informed.
Communication with service was not good. Came in to get it fixed the technician was out and I was not informed.
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by Jpgaffney51
Mar 27, 2023 -
Jpgaffney51 responded
Door Panel was not installed properly.
Communication with service was poor. I came in to get it fixed and the technician was out and I was not informed.
Nikeisha is amazing to work with professional, honest,
responsive and extremely competitive. She is the best! This is our 2nd car from her and we recommend her to all our friends & family.
responsive and extremely competitive. She is the best! This is our 2nd car from her and we recommend her to all our friends & family.
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by Dciccullo
Mar 07, 2023 -
BMW of Freeport responded
Hello, congratulations on the purchase of your new vehicle. It makes us delighted to learn that our Sales Team treated you professionally and honestly during your visit. We appreciate your recommendation and are honored to have you as a loyal customer here at BMW of Freeport. If there is anything else you need assistance with, please feel free to reach out to us.
My experience at BMW of Freeport was seamless, thanks
primarily to Nike! Overall a very good experience
primarily to Nike! Overall a very good experience
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by Kevin S.
Jan 04, 2023 -
BMW of Freeport responded
Kevin, we appreciate you leaving us a positive review about your great experience at BMW of Freeport. Thank you for your business and have a wonderful day.
Nike worked with me as soon as walked in, vey helpful &
very informative about the cars. Worked with me to find what exactly I wanted. Kept me updated every step of the way… I’ll be back when my lease is u
very informative about the cars. Worked with me to find what exactly I wanted. Kept me updated every step of the way… I’ll be back when my lease is up
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by marquesstubbs
Dec 30, 2022 -
BMW of Freeport responded
Thank you for your positive review and trusting us with your purchasing needs. We are excited to read that our Sales Team was professional, helpful, and provided an enjoyable experience. Congratulations on your new purchase. Let us know if we can be of any further assistance here at BMW of Freeport.
My sales person was very knowledgeable.
Help me a lot because I needed a lot of help and she sit with me and help me. I really have to thank you Nike.
Help me a lot because I needed a lot of help and she sit with me and help me. I really have to thank you Nike.
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by Nyron CREIGHTON
Dec 19, 2022 -
BMW of Freeport responded
Hello Nyron, we are excited to read that our Sales Team was friendly, helpful, and knowledgeable ensuring you had a top-notch experience. Thank you for positive review and for trusting us with your purchasing needs. Let us know if we can be any further assistance here at BMW of Freeport.
Super impressed by the team, their professionalism, and
quick turn around time. Thank you for delivering my dream car in such a short amount of time. I appreciate you guys.
My #1 go to dealership. Thank
quick turn around time. Thank you for delivering my dream car in such a short amount of time. I appreciate you guys.
My #1 go to dealership. Thank you!!
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by Gabriela Schnabl
Nov 05, 2022 -
BMW of Freeport responded
Gabriela, we are so excited to learn from your 5-star review that your experience with our Sales Team was amazing and you went home with the car of your dreams. It's important that we made sure your car-buying process was professional, from beginning to end all in a short manner of time. Enjoy your day and your new vehicle from BMW of Freeport.
Buying a car can be an arduous task, but when the service
is impeccable, and you can walk out feeling satisfied with your purchase, you know you’ve come to the right place. We were pleased to work with Nike
is impeccable, and you can walk out feeling satisfied with your purchase, you know you’ve come to the right place. We were pleased to work with Nike (Nikeisha Yee if you plan to seek her expertise). Her patience and knowledge aligned with what I consider excellent quality customer service. When it came to providing options, she did just that. There was no pressure, and the finance manager, Chester, was also on par with the same level of knowledge and patience. Last but not least, Alex, the BMW Genius, was a pleasure to work with as well as he helped me to learn the technological functions of my new vehicle. I highly recommend BMW of Freeport!!
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by Nicole B.
Other Employees Tagged:
Chester and Alex
Sep 30, 2022 -
Nicole B. responded
Buying a car can be an arduous task, but when the service is impeccable, and you can walk out feeling satisfied with your purchase, you know you’ve come to the right place. We were pleased to work with Nike (Nikeisha Yee if you plan to seek her expertise). Her patience and knowledge aligned with what I consider excellent quality customer service. When it came to providing options, she did just that. There was no pressure, and the finance manager, Chester, was also on par with the same level of knowledge and patience. Last but not least, Alex, the BMW Genius, was a pleasure to work with as well as he helped me to learn the technological functions of my new vehicle. I highly recommend BMW of Freeport!!
Great experience and helped me with everything I needed.
I would definitely recommend this location and sales associate
I would definitely recommend this location and sales associate
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by Daltongibbon
Sep 26, 2022 -
BMW of Freeport responded
We appreciate your recommendation. BMW of Freeport strives to provide our customers with a great and helpful experience.