Nikki Correll

Mark Johnston and the Echo Park staff provided excellent service to me. Mark was knowledgeable of explaining the whole car buying process, being that it's my first time purchasing a vehicle from a dealer. E service to me. Mark was knowledgeable of explaining the whole car buying process, being that it's my first time purchasing a vehicle from a dealer. Echo Park also doesn't add unnecessary dealer fees like other dealerships. They get straight to the point, so they can have you in your new car. More

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Financial limitations and no proper explanations about the questions and concerns. Otherwise showing the cars and admosphere is good the questions and concerns. Otherwise showing the cars and admosphere is good More

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Very easy to work with the sales man No pressure at all Love the customer service They let you drive by your self Love the customer service They let you drive by your self More

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The absolute worst dealership and car buying experience of my life. Two months and no tags or resolution to the issues I’m having with the vehicle I purchased. I live in Louisiana and the very next day is of my life. Two months and no tags or resolution to the issues I’m having with the vehicle I purchased. I live in Louisiana and the very next day is when my issues started and I’ve been trying since 7/24/23 to get resolution. No one will return my phones, emails, or accept responsibility for the entire experience. I’m now in the process of filing a complaint against the dealership through the Texas DMV and reaching an attorney to file suit against the dealership. More

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Went in to buy a used Chevy Malibu and first wanted a appraisal on my trade in. They low balled me on the appraisal (car was worth 34k and they tried to give me 27k) and instead of negotiating, they told appraisal on my trade in. They low balled me on the appraisal (car was worth 34k and they tried to give me 27k) and instead of negotiating, they told me I could go to another dealership or sale my vehicle privately. Extremely unprofessional. So I went to another dealership like they recommended and bought a brand new car AND they gave me 36k for my trade in. Eco Park lost a sale because apparently playing on your phone is more important than helping people out and actually giving people a good deal. 0/10- telling all of my friends and family to steer clear of this place and you should too! More

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