Nikki Risley
Nikki Risley at Daytona Dodge Chrysler Jeep Ram and FIAT

Nikki Risley

Managing Director

Daytona Dodge Chrysler Jeep Ram and FIAT

1450 N. Tomoka Farms Rd
Daytona Beach, FL 32124

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1 Review of Nikki Risley

October 09, 2026

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Nikki Risley lacks empathy and is rude. She has horrible customer service and does not care about customers. Does not back up warranties, inflates labor fees/hours, and keeps your vehicle f More

by SpeedRacer
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Recommend Dealer
No
Oct 19, 2026

Daytona Dodge Chrysler Jeep Ram and FIAT responded

“Thank you for taking the time to share this. We take every customer concern seriously, and we’re sorry you’ve felt unheard. We’ve worked hard to earn our customers’ trust, and we want every one of them to leave happy. We’ve reached out to you privately, but without your name or contact information, we haven’t been able to match this feedback to a service record, so we haven’t been able to begin addressing your concern. To make this simple, please contact Andrew Tokarski, our Service Director, directly at (386) 274-6964 or ATokarski@DaytonaDCJR.com. He will personally review your situation and see it through. Please include your name, vehicle info, and contact info. A resolution takes two people. If you’re willing to connect with us, we’re ready to do our part.”

Oct 09, 2026

SpeedRacer responded

I have contacted you all so many times over the past month, with no results. I only get the runaround, or I am told we can't help you, or someone will call you back......... I will be escalating this matter/issue. Interesting how you did not provide a name or phone number to contact you in your private response. Even though you said to contact you.

Oct 09, 2026

SpeedRacer responded

Please provide your name and number so I can contact you. I'm tired of playing games with your dealership. Why so secretive? Hiding behind a keyboard.

Oct 12, 2026

SpeedRacer responded

The phone number you provided in your private response is for the Director of Marketing?? Why would I want to speak to the Marketing dept?? And once again, no contact name. This is who the number belongs to, according to your website. Marc Stackpoole Director of Marketing

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