Nikki Ulberg
Nikki Ulberg at Eau Claire Nissan

Nikki Ulberg | Page 13

Service Advisor

Eau Claire Nissan

3214 Mall Dr
Eau Claire, WI 54701

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4.7
180 Reviews
4.7

180 Reviews

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180 Reviews of Nikki Ulberg

August 04, 2024

Dealership Rating
Employee Rating

Didn't give me a feeling of trust. When I left the last service center when they have finished work, I got a good report on what the overall status of my Nissan and what my next serv More

by chasgoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ed Derleth , Laura Nunez

Aug 07, 2024

Eau Claire Nissan responded

Thank you for taking the time to leave your review. I would love the opportunity to hear more details regarding your visit. Please give me a call at 715.727.8090 - Asher, Business Development Director.

August 01, 2024

Dealership Rating
Employee Rating

Great service and done faster then anticipated. People are very good to deal with. Thank you! More

by LAURIEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laura Nunez

Aug 07, 2024

Eau Claire Nissan responded

Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a fantastic experience with us.

July 31, 2024

Dealership Rating
Employee Rating

Less than 1000 miles past my extended warranty, the second shop has confirmed that I need a new transmission. There is a serious design flaw. More

by PAUL_BALDY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth , Laura Nunez

Aug 07, 2024

Eau Claire Nissan responded

Paul, we are sorry that you are dealing with this. However, we don't have the ability to make the final decision. The extended warranty makes the decision based on findings from a certified shop. Thank you for choosing Eau Claire Nissan. Please let us know if there is anything we can help with as you move forward with your vehicle fixes.

July 23, 2024

Dealership Rating
Employee Rating

He did a very good job of showing me every thing on my new vehicle More

by jross1961
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Eder, Brian Miller , Laura Nunez

Jul 26, 2024

Eau Claire Nissan responded

Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a fantastic experience with us.

July 19, 2024

Dealership Rating
Employee Rating

Great place, ladies are awe some. Bought my car here and love my Nissan. Plus plus More

by QUEENBEEWILLIAMS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Eau Claire Nissan responded

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

July 19, 2024

Dealership Rating
Employee Rating

I had transmission issues and they diagnosed, arranged the warranty coverage, repaired a separate issue I had and completed two recall repairs I didn't know about. The estimated time for the repair to be More

by BUCAJILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth , Laura Nunez

Jul 26, 2024

Eau Claire Nissan responded

We're ecstatic to receive your 5-star rating! Providing top-notch service is our goal, and we're thrilled to hear that we hit the mark.

July 18, 2024

Dealership Rating
Employee Rating

Brand new car went in for the Pro Pack A plan came out with streaks and swirls on the body of the paint, and in the interior, they made the trim two tone, like the only wiped the top. More

by vietvandong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 26, 2024

Eau Claire Nissan responded

Thank you for sharing your feedback, it's important to us, it is because of customers like you that we continue to improve as a business! Glad we figured everything out! Please come see us again soon!

July 17, 2024

Dealership Rating
Employee Rating

Very personsble welcoming staff. Service went beyond expectations as critical checks were done above and beyond the required recall at no additional charge More

by huerth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Derleth , Laura Nunez

Jul 26, 2024

Eau Claire Nissan responded

It is because of customers like you that we continue to improve as a business! Please come see us again soon!

July 16, 2024

Dealership Rating
Employee Rating

I only come here for my Nissan Armada’s service given their excellent quality & clear communication. More

by ncea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Eau Claire Nissan responded

Your satisfaction is our top priority, and we're so glad that we could meet your expectations. We can't wait to welcome you back again soon!

July 09, 2024

Dealership Rating
Employee Rating

Upon checking in with Nikki for the cabin air filter and filter cover replacement appointment, I requested the additional service of a side marker bulb replacement which I had not booked beforehand. This w More

by grifflar007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2024

Eau Claire Nissan responded

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

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