Nino Villanueva | Page 11

I am a returning customer who buys cars every 3 years and will never buy another car again from the don mealy brand and will tell friends about my experience and how they should avoid don mealy Bc of what I will never buy another car again from the don mealy brand and will tell friends about my experience and how they should avoid don mealy Bc of what I went through. Worst car buying experience I have ever had. I was lied to by Edwin about if I bought the car that day he would have the car in the body shop the next day and I would have the car back with in 2-3 days. Almost weeks went by and I still did not have a car and not one person called me or text me to at least give me a follow up on status update. I am still missing floor mats which I was originally told that would be taken care of during the day of the sale and I am missing parts off my fender from where the body shop painted the bumper. I did not even get a apology until I called making a complaint about Edwin lying to me and how the customer service was horrible. When explaining my complaint to Pedro about Edwin telling me that my car would be in the shop and I’d have the car within 2-3 days Pedro said unfortunately it doesn’t work like that. We first have to put a work order in on the car in our shop then the car can be sent to the body shop. That’s when I knew and confirm that Edwin lied just to get my $20k sale. So much for costumer service also. No calls, texts, or anything after making the sale. The dealership never offered any sort of compensation knowing I’m disgruntled for Edwin lying, or still not having having my Camrys floor mats after two weeks, and getting the car back that I just purchased with missing parts from the bumper/fender. I mean I just spent $20k and they’ve had weeks to get floor mats and to have my car returned to me that I just bought and missing parts of the car is unacceptable. I will share my experience with others about how the customer service is by far the worst and how Edwin ruined a returning customer. More

by kissimmeeguys Verified Customer Verified Customer

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Excellent help, very informative, patient and helpful. Me and my family are very pleased with the service provided by Justin Moore and the team there. and my family are very pleased with the service provided by Justin Moore and the team there. More

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Giovanni was very patient through out the sales process. He did not try to rush us and made sure all our questions were answered. Even going as far as to get answers. He did not try to rush us and made sure all our questions were answered. Even going as far as to get answers. More

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I enjoyed the experience. On the phone they asked “If I can get you the vehicle you want for $XXX.XX will you buy it today?” And I said “yes”. I was skeptical it was just a tactic to get me in the door. Wh can get you the vehicle you want for $XXX.XX will you buy it today?” And I said “yes”. I was skeptical it was just a tactic to get me in the door. When I walked in and waited for my offer I thought “here we go, let’s see they come at me with.” The first offer was exactly what we discussed over the phone, no BS. I was very happy with their honesty and fairness and I did not waste the trip making the 50 minute drive past other Subaru dealerships to Sport Subaru South. I would highly recommend and I love my new 2020 Subaru Outback Limited!!!! More

by keriwhoever Verified Customer Verified Customer

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I know most people are leary of car dealerships due to the history of lies and deceit before, during and after a car sale. Sport Subaru is definitely the opposite of all we have come to know about car de the history of lies and deceit before, during and after a car sale. Sport Subaru is definitely the opposite of all we have come to know about car dealerships. The staff was top notch from my first call to the check-up call a few days after my purchase. I would and will recommend Sport Subaru for anyone wanting a new and or preowned vehicle. They are open and honest and were extremely transparent throughout the deal. I'm not sure if the management at Sport Subaru has an acknowledgement program for employees but if they do, I'd like to give kudos to the following employees: Robert (Finance), Nino and Charles (Desk Managers), David (Sales), Summer (Customer Follow-up Rep). These individuals provided exceptional service that was extremely professional but genuinely personable and were dedicated to their part in making the sale a memorable event. Two thumbs up! More

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Had a great experience with my purchase. I was in my new car in a few hours and on my way home. Everyone was very friendly .would definitely recommend sport subaru south. car in a few hours and on my way home. Everyone was very friendly .would definitely recommend sport subaru south. More

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I was greeted by Ben as soon as i walked in and he took care of me, found exactly what i wanted and worked to get me exactly what i wanted. Thank you Ben care of me, found exactly what i wanted and worked to get me exactly what i wanted. Thank you Ben More

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This is my 4th Subaru purchase and I’m happy to say that once again the experience was a great one! My sales associate Guy Liuzzo was amazing! As a women there’s nothing I appreciate more than being treated once again the experience was a great one! My sales associate Guy Liuzzo was amazing! As a women there’s nothing I appreciate more than being treated with respect, kindness and honesty. From the start that is the service Guy provided. He and the Sport Subaru South team also managed to keep it fun too. I really enjoyed the experience and I’m beyond happy with my new 2020 Subaru Forester!! Thank you again! More

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Easy to do business remotely. Juan set pictures and video of the car so I was comfortable that the car met my requirements. All business details on the phone or email. I bought the car remotely and it was de of the car so I was comfortable that the car met my requirements. All business details on the phone or email. I bought the car remotely and it was delivered to my home. Some glitches getting car registered but not enough to spoil the experience. More

by JOHNHASKARD Verified Customer Verified Customer

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I had a wonderful experience with purchasing my new Subaru at this location. Guy was very good at explaining everything to me especially it’s my first car ever. I appreciate everything guy. God bless. Subaru at this location. Guy was very good at explaining everything to me especially it’s my first car ever. I appreciate everything guy. God bless. 😇 More

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