Nino Villanueva | Page 5

Juan is an amazing salesman knowledgeable on used car inventory available and Subaru and corresponding product. inventory available and Subaru and corresponding product. More

Print

Cannot rate Charles as i never met him, I love my Outback (this is my third Subaru) as for t he dealership i experienced a lot of miscommunication. First visit i went lookin for a new Outback and was ok with (this is my third Subaru) as for t he dealership i experienced a lot of miscommunication. First visit i went lookin for a new Outback and was ok with a '22 i was told by my sales rep they were expecting a '23 within two weeks three weeks later. It took two visits to get this far. (nino, i was told by my sales rep this was his boss offered a tank of gas for the extra trips, never happened) I had to call to get an update ( i would have expected a call if there were delays). I am well aware of the supply chain delays but courtesy calls go a long ways. I was called two months later to inform me the car had arrived, i schedule a time to finalize just to be told the cart had a recall that had to be taken care off prior to deliver sure ok i then asked to have a hitch installed ( i was shown two options with the only difference being one blended into the bumper and was higher up so i chose the later and was quoted a higher price no prob). I leave without a car and am told i will get a car when it is ready. the following week i get the call and take a day off to take delivery, imagine the surprise NO HITCH after having the car yet another week, so I made arrangements to drop it off, yet one more trip (with two cars). All this my sales agent keeps on offering oil changes as an apology, even after i told him i had purchased the maintenance package and oil changes are part of this. He offers then some accessories in lieu and haven't heard back from him. This is my first purchase from this branch my other Subaru was purchased off hwy 50 and it was a much different experience. I still love the brand but don't know if i can recommend this branch. We all drop the ball from time to time it is how we recover that counts and so far not impressed. As for the home delivery it never happened not the initial delivery nor the offered delivery after installing the hitch. Took 4 trips at 24 miles each way to complete the purchase and I still have at least one more trip to meed with the product specialist and go over features on the vehicle. More

by RUBENJ_A Verified Customer Verified Customer

Print

Amazing buying experience with Jordan and team at Sport Suburu South. Great service, great people, highly recommended. Jordan went above and beyond to serve our new car buying needs. We’re thrilled with Suburu South. Great service, great people, highly recommended. Jordan went above and beyond to serve our new car buying needs. We’re thrilled with the vehicle we now have and we will enjoy it for many years to come. Thanks Jordan and Sport Suburu South for the excellent service and care. More

Print

Cristian was really nice. We weren’t really planning on buying a car when we walked in but the experience was good and it felt like we made a great choice. We weren’t really planning on buying a car when we walked in but the experience was good and it felt like we made a great choice. More

by BILLY.MY.BULlDOG Verified Customer Verified Customer

Print

Jordan was super nice and chill and didn’t pressure us into a car we weren’t 100% in love with. We came into the dealership knowing we really needed two cars but weren’t sure we could swing both being new into a car we weren’t 100% in love with. We came into the dealership knowing we really needed two cars but weren’t sure we could swing both being new. He really worked with us with the price and helped us out and we walked away super happy with our new Subies! More

Print

Jordan was extremely helpful, knowledgeable and didn’t pressure us at all to make any rash decisions. We came into Sport Subaru South knowing pretty much what we wanted and Jordan was able to find what bo pressure us at all to make any rash decisions. We came into Sport Subaru South knowing pretty much what we wanted and Jordan was able to find what both of us were looking for! Would definitely recommend to anyone looking for a new or used car! More

Print

Jordan is very helpful, he never pressure you. The sales manager tried to meet and lowered my payment . I was very satisfied The sales manager tried to meet and lowered my payment . I was very satisfied More

by EEBC53 Verified Customer Verified Customer

Print

Professional and courteous and accommodating. Jordan Grim is great! Explained everything and put up with two of us at once! Jordan Grim is great! Explained everything and put up with two of us at once! More

by AMCNEAL627 Verified Customer Verified Customer

Print

Jordan was very helpful and attentive. If you need a customer oriented person, he is the guy you want. Welcoming, making sure you understand the bottom line. Asking if I had question. I wi If you need a customer oriented person, he is the guy you want. Welcoming, making sure you understand the bottom line. Asking if I had question. I will recommend him any time. More

Print

Like old time dealers. Great service manager taking care of customers making sure even waiting is pleasant and comfortable. Juan was very kind thank you Great service manager taking care of customers making sure even waiting is pleasant and comfortable. Juan was very kind thank you More

Print