Nizam Mushaba | Page 30

Always a positive experince here! This was my Third Subaru Forester! I have been coming back here since 2003! Same location although it has changed ownership at least once that I know This was my Third Subaru Forester! I have been coming back here since 2003! Same location although it has changed ownership at least once that I know of. I have only great things to say all around. Everyone has a smile for me and sometimes a joke. Ha ha. I have affection for such nice people who take care of me beyond anything I ask for. Laura was great in helping me with all my questions and boy did I have a few. Thank you everyone, you are the best!! More

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Efficient and easy to work with It is tough for me to carve out time to commit to something like buying a car, so when I realized that it was time to upgrade what I currently have, I It is tough for me to carve out time to commit to something like buying a car, so when I realized that it was time to upgrade what I currently have, I put together all the details ahead of time to hopefully make things go smoothly. Laura was on the ball from start to finish. She took all my info via email ahead of time, and had some ideas prepared when I came to meet her. The first car she picked was perfect, there was minimal back and forth to negotiate terms, and I was done way faster than my experience in the past. I also have to add that the paperwork process was quick and painless. Highly recommend reaching out to Laura and team. More

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Best experience at car dealership--ever! If you're in the market for new or used Subaru don't walk-run to see Laura Chapdelaine at Brattleboro Subaru. I've owned and/or leased probably 10 to If you're in the market for new or used Subaru don't walk-run to see Laura Chapdelaine at Brattleboro Subaru. I've owned and/or leased probably 10 to 12 vehicles in my lifetime and I've NEVER felt as comfortable with a car sales process as I did with Laura. My husband and I needed to trade in our 2007 Impreza for a 2016 Impreza. Not for one moment did we feel pushed, pressured, or manipulated into the sale. Laura has a natural style of letting the car sell itself but she made everything SO easy. From knowing when I needed coffee after a long day, to playing with our five yr old during the financing piece. I can't recommend this dealer more highly--as long as they retain Laura!! More

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2016 Forester Laura Chapdelaine is a smart, attentive, personable salesperson. Our experience of buying a car was first rate. We never intended on making such a pu Laura Chapdelaine is a smart, attentive, personable salesperson. Our experience of buying a car was first rate. We never intended on making such a purchase but the deal, the process and the service was exceptional. She listened to our needs, took her time and even bought us lunch. Who could ask for more? Plus we drove off in an awesome 2016 Forester! More

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Brattleboro Subaru Earns Your Business! Brattleboro offered a great price on a Subaru Forester through the Consumer Reports Car Buying Service. No dealerships in the Albany, New York area c Brattleboro offered a great price on a Subaru Forester through the Consumer Reports Car Buying Service. No dealerships in the Albany, New York area could match their price or provide their level of service. Brattleboro found the exact car we wanted coming into port, had the options put on near the port, and prepped the car so it looked wonderful when we came to pick it up. Ian Findlay carefully reviewed the lease and purchase options and answered every question we had about the Forester. Brattleboro agreed to register and plate the car in New York State to make our lives even easier. It was delightful to work with such honest, forthright, responsive, and helpful people. They don't just rely on having a great car to sell. They want to give you an excellent experience getting into your new car. I encourage other New Yorkers to consider this dealership "far from the madding crowd." We are very happy that we did! More

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SUBARU is GREAT~ The employees GREATER I purchased my second Subaru, not even planning to. I went in for an oil change on my 2015 Legacy and left with a 2016 Forester. How did that happen? I purchased my second Subaru, not even planning to. I went in for an oil change on my 2015 Legacy and left with a 2016 Forester. How did that happen? I am not sure, but I can tell you one thing, I am not sorry in the least, even though the Forester is NOT the same on gas. I dealt with Laura Chapdelaine and my daughter and I love her to death. She is sincere, capable, honest, reliable, and trustworthy. On top of that, she is VERY personable and seems to get along great with everyone. I will not do business with anyone else when I get my next Subaru in 3 years. (Please don't leave Laura. We love you) Nizam did the financial piece as he did the first time. He is great as well, but Laura has left a lasting impression that TRULY won me over after some issues on my Legacy purchase. NOT that it was a bad experience, only that the salesperson was not as knowledgeable on the vehicle accessories. I still loved the car, but it did not have the one feature I wanted. Laura made sure I had everything I wanted PLUS more. I actually was upset because I thought she misinformed me about USB ports. Boy was I wrong. Not only that, there was ONE more than a thought, in a perfect location for my daughter to charge her game system. Yeah to Brattleboro Subaru, A+ to Laura and Nizam, and to a WONDERFUL, and hopefully a lasting relationship for a long time to come. Was so much fun, coming in for an oil change and leaving with a brand new car. More

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A Gem of a Salesperson in Brattleboro I was looking to purchase my first Subaru after being a lifelong GM person. Local inventory was lacking, so I traveled down to Brattleboro. The deale I was looking to purchase my first Subaru after being a lifelong GM person. Local inventory was lacking, so I traveled down to Brattleboro. The dealership was easy to find, and inventory as good as advertised. We were met promptly at 10am for our sales appointment by the Internet Sales Manager and Laura Chapdelaine. Let me just say that our experience with Brattleboro Subaru was positive on all levels, but Laura is the reason my wife and I would go back to Brattleboro Subaru in the future. She was personable, organized, and knowledgeable. We had an honest discussion about the two Subarus we were test driving. Not ONCE did I feel the apprehension I think most people feel when dealing with a sales person. In fact, I felt that Laura was on our side then entire visit. She is a gem, and an asset to her dealership! More

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2015 Crosstrek purchase -satisfying experience! When I was searching for an almost-new Certified Pre-Owned Subaru, I heard good things about Brattleboro Subaru dealership from several friends and co When I was searching for an almost-new Certified Pre-Owned Subaru, I heard good things about Brattleboro Subaru dealership from several friends and colleagues as I polled them about their Subaru experiences. Even though I had to drive 45 minutes from where I live, I found the effort well worth it! Laura immediately took me out in the car I had spotted online, explaining in detail its features, taking me on various local roads to illustrate the Crosstrek "chops", and, in general, paying close, friendly attention to my concerns and questions. She then introduced me to Nizam Mushaba, and I was able to trade in my old car and set up very favorable financing with his help. I so appreciated his clear, low-key, informative explanations of any and all of my questions about the purchase terms and paperwork. I left that afternoon in my new car feeling positive and satisfied, rather than the worn out, bamboozled feeling I have had buying cars in the past. A few days later, I returned to get my new-to-me preowned car detailed, which we hadn’t had time to do on the day of the purchase. I had a third very positive, fun experience with another member of the Brattleboro Subaru team. The Reconditioning Department manager, Nate Haskell, took the time to answer all my questions about maintaining both the interior and exterior surfaces of my new Ride, as well as doing a superb, like-new, bang up job detailing my Crosstrek so it gleamed and shimmered inside out. Since then, Laura has been great in following up quickly and professionally any subsequent issues. She has been wonderful at communicating the next steps in scheduling appointments and has always returned my call or email swiftly, respectful of my time. I must say that the friendly, competent, and professional team at Brattleboro Subaru more than makes up for the effort of traveling 45 minutes from my home to have my car serviced. More

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Excellent Experience My wife and I recently purchased a new 2016 Forester. The experience at Brattleboro Ford was nothing less that pleasant and wonderful. Laura was very My wife and I recently purchased a new 2016 Forester. The experience at Brattleboro Ford was nothing less that pleasant and wonderful. Laura was very understanding and very very patient with me (almost 2 month) as we worked through what I was trying to do with the options I had with my trade ins. Laura was very knowledgeable in all of the Subaru product. She went over all of the options and trim levels with a couple of models that we were looking at. And when the time came for the final negotiation she/they were very good and work hard to get me what I felt was a very good deal. We were looking to trade in our 07 Edge that we absolutely loved and were a little worried about liking the Forester. But 3 month into owning it now and all I can say is we now absolutely love the Forester. Thank you Laura and all at Brattleboro Subaru. More

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This is a terrific team! This had to have been the best car-buying experience of my life! Each person I worked with to put the deal together was fantastic. Laura, Marie, Nate, This had to have been the best car-buying experience of my life! Each person I worked with to put the deal together was fantastic. Laura, Marie, Nate, Luke, and Niz-- you are all very professional and fantastic representatives of your company. I have a Forester now that I absolutely love and that is the perfect fit for my family and our budget. Thank you so much-- we'll see you next time we buy a car. You are our car dealer for life! More

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