Nizam Mushaba | Page 33

Matt, Mike and Niz managed to turn an experience I DREAD going through into a pleasant outcome. They shattered my opinions about automobile dealers. It was a pleasure doing business with them. going through into a pleasant outcome. They shattered my opinions about automobile dealers. It was a pleasure doing business with them. More

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Everyone at the dealership was friendly and outgoing. Even those who were not associated with my purchase in any way were friendly and offered suggestions while I looked over my new car. The price was gr Even those who were not associated with my purchase in any way were friendly and offered suggestions while I looked over my new car. The price was great, the customer service was good, and I felt that I was kept informed throughout the entire purchase process. Mike went to great lengths to arrange me getting the car and only one email went unanswered near the conclusion of my experience. It was relatively unimportant however. Matt was also great once I entered the dealership. More

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knowledgeable about a unique product. Accommodating and friendly. They will work with you to ensure you can afford the automobile you wish to purchase. A good selection of automobiles on the lot. friendly. They will work with you to ensure you can afford the automobile you wish to purchase. A good selection of automobiles on the lot. More

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Once I decided what car and options I wanted, I used truecar.com to look for a best price on a 2014 Forester 2.5i all over the northeast - and Brattleboro Subaru had one of the lowest prices I have foun truecar.com to look for a best price on a 2014 Forester 2.5i all over the northeast - and Brattleboro Subaru had one of the lowest prices I have found - thousands of dollars lower than most other Subaru dealers. I contacted them, they confirmed the price, then ordered the car for me from Japan (due to my options/color choices there was no such car in stock). I placed a deposit over the phone and went about my business. When the car arrived to Brattleboro they called me, and I sent them the check for the balance of the purchase price. They sent me the CoE so I want to my DMV and got my plates and title. Then they patiently waited until I had time to come and pick up the car. When I was finally able to find some time off, I flew to BDL airport and Brattleboro Subaru sent a courtesy car to pick me up. They drove me to the dealership (it was the first time I was actually there) put my plates on my car, and I drove the car home. The car was exactly what I ordered, freshly washed, with a tank full of gas, waiting for me. Easiest and most hassle free buying experience to date. More

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Once I decided that I wanted a Subaru, I turned to Brattleboro Subaru, my local dealership. This was my first car-buying experience, and I pleased with how smoothly it went. Matt Morrell was an exce Brattleboro Subaru, my local dealership. This was my first car-buying experience, and I pleased with how smoothly it went. Matt Morrell was an excellent salesman, who gave me the information I needed, without being pushy. Correspondence with my bank was flawless (thanks to Mike Masters) and hassle-free. To top it off, I love my Subaru! More

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This is my third Subaru in a row leasing through Brattleboro Subaru. First of all, Luke Higley is one of the main reasons my wife and I have been able to drive such great vehicles since my first Im Brattleboro Subaru. First of all, Luke Higley is one of the main reasons my wife and I have been able to drive such great vehicles since my first Impreza of 2008. Luke has been great all along, especially when our credit was not as good and we needed to work on getting it better. He advised that we be patient and consistent. Now we are in another incredible vehicle, the 2014 Subaru Forester. Rose Kochman was our Sales Consultant and she was also amazing. We could go on and on about how helpful rose has continued to be answering every question or concern we've had. Nizam Musaba was also great to work with. All three I have mentioned were extremely friendly to us and professional as well. I have been to other dealerships where i felt pressured to get a car or lied to in the past. The good people at Brattleboro Subaru have been great to me since my first car in 2008. I always feel an honesty and integrity lacking at other dealerships. Subarus are awesome cars and my wife and I plan on sticking with them for years to come. I should also mention the service department. Although faces have changed over the years the service continues to be excellent. More

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Luke, I just wanted to thank you once again for helping Luke, I just wanted to thank you once again for helping me purchase a car that fits my life and budget. I really appreciate all that you and your te Luke, I just wanted to thank you once again for helping me purchase a car that fits my life and budget. I really appreciate all that you and your team did to help me out! Always a friendly, professional staff, along with offering a nice selection of used and new vehicles. I will continue to recommend Brattleboro Subaru to my friends and associates as the best place to buy their next vehicle. Much success to you and your team! Shelly More

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Matt was very friendly, knowlegeable, and very helpful. And I think I got a pretty good price. And Nizam was professional and helpful as well. And I think I got a pretty good price. And Nizam was professional and helpful as well. More

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When I began my car search last year, I started by looking at some dealer reviews. I was looking for a Subaru, and two of the best were Brattleboro Subaru and Subaru of Keene - as they are today. Whe looking at some dealer reviews. I was looking for a Subaru, and two of the best were Brattleboro Subaru and Subaru of Keene - as they are today. When I first went to Bratt., they were not able to finance me. A few weeks later, I got a call from Jessica regarding this new program they had established. So I went back for another look. Jessica explained she was still in her first couple weeks in the position, but she made the process go fairly smoothly. The tires on the vehicle were almost done, so they agreed to knock off $400 or so of the asking price. I was able to get financed through Credit Acceptance, and while the interest rate is high, I have a better vehicle now than I used to. I was relieved... until the next day when my check engine light came on. Part of the camshaft had gone bad, and it was not covered under my extended warranty. I called Jessica and asked if there was anything they could do. She talked with her manager and they agreed to reimburse me the repair cost! Ultimately, I got the feeling that she genuinely wanted to work a good deal for me. I will definitely consider them when I go shopping again! More

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I found Brattleboro Subaru while doing research online on the new Outback. I signed up for a price service called TrueCar and they put me in touch with Brattleboro as well as a couple of other dealerships. M the new Outback. I signed up for a price service called TrueCar and they put me in touch with Brattleboro as well as a couple of other dealerships. Mike was very quick to contact me and work with me. I was still figuring out exactly what I wanted and was shopping around at a few dealers. I got a great offer from another dealer and asked Mike what he could do. He found me a car which was exactly what I wanted (included remote start which I wanted but didn't even know it yet!) and was able to give me a better deal. At this point I was sold and wasn't going to waste any more time. Not only did no one else have this exact car, but I didn't want to waste more time talking to 3 dealerships trying to save another 100 bucks. I was already getting a great deal and Mike was very helpful and responsive. The rest of the process was extremely smooth. I've never had such an easy buying experience. Both Mike and Niz were pleasant and easy to deal with on the phone and the whole process only took a couple of days to complete. 3 days from my first conversation with Mike, he had my new car delivered right to my door. It was great. The paperwork came with it and everything was spot on like we talked about. I signed everything and the driver left me the keys. So far, everything has been great and I love the car. Since receiving the car, I have received multiple follow up calls from Mike and his associates just checking in, making sure everything was OK and to answer any questions I have. Really great service. Thanks Mike and the Brattleboro Subaru team! More

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