Noah Reed
Noah Reed at Smithtown Volkswagen

Noah Reed | Page 16

Service Advisor

Smithtown Volkswagen

530 Jericho Turnpike
St James, NY 11780

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4.8
334 Reviews
4.8

334 Reviews

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334 Reviews of Noah Reed

September 02, 2024

Dealership Rating
Employee Rating

Noah is the best! So easy to work with him! He is very professional and a gentleman. More

by jojoz4167
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

September 01, 2024

Dealership Rating
Employee Rating

Noah was great at keeping in touch and promptly getting back to us with any questions we had. We had a great experience. More

by D.HOGARTY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Mitchell

August 29, 2024

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Customer service was excellent. Provided all necessary details and timely. I will be back soon. More

by mlandman06
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2024

Smithtown Volkswagen responded

Thank you for the four-star review! We appreciate your compliments on our customer service and we look forward to seeing you again soon!

August 27, 2024

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GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD More

by Kumo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Mitchell , Nick Weiner

Aug 27, 2024

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your kind words and look forward to seeing you again soon!

August 26, 2024

Dealership Rating
Employee Rating

Noah has always been extremely supportive in any contact that I’ve had with him. He is very knowledgeable and handles everything professionally and politely. Asset to Smithtown VW. More

by MAURICELARREA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Shifrin

Aug 26, 2024

Smithtown Volkswagen responded

Thank you for your kind words. We’re delighted to hear that Noah has consistently provided you with supportive and professional service. His knowledge and courteous approach are truly valued, and we’re proud to have him as a key member of the Smithtown VW team. Your feedback is greatly appreciated and will be shared with Noah. Thank you for choosing us!

August 24, 2024

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I always get great service at Smithtown VW. Everything is explained and done on time. More

by ai322
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 26, 2024

Smithtown Volkswagen responded

Thank you for taking the time to leave us this five-star review! We appreciate your feedback regarding our service center and we look forward to seeing you again soon!

August 24, 2024

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Employee Rating

I only take my car here because it’s the closest Volkswagen dealership to my house. I dropped my car off for a 9:30am “appointment” but was told it was going to take a few hours to scan my car to se More

by Loj
Service Price Transparency
Workmanship
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Recommend Dealer
No
Aug 26, 2024

Smithtown Volkswagen responded

Thank you for taking the time to share your feedback. We understand your frustration regarding the time it took to diagnose and address the issues with your vehicle. We strive to ensure that all necessary parts are available and that repairs are completed as efficiently as possible. We recognize that waiting for back-ordered parts can be inconvenient, and we are working to improve our processes to minimize such delays. Regarding your previous visits, we appreciate your continued patronage and are committed to resolving the key fob issue as promptly as possible. Our goal is to provide effective solutions and high-quality service. If you would like to discuss your concerns further or need additional assistance, please feel free to contact us directly. We value your business and are here to help.

August 22, 2024

Dealership Rating
Employee Rating

Noah is a gentleman. Very helpful thru out the whole service process. I highly recommend them More

by Ex bronco owner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Noah Reed

Aug 22, 2024

Smithtown Volkswagen responded

Thank you for taking the time to leave us this five-star review! We appreciate your compliments about Noah and look forward to seeing you again soon!

August 21, 2024

Dealership Rating
Employee Rating

Service and wait time was great. Knowledgeable about what service was needed and what to expect. More

by dina_ryd
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Mitchell , Nick Weiner

Aug 22, 2024

Smithtown Volkswagen responded

Thank you for taking the time to leave us this five-star review, Dina! We appreciate your kind words about our service team and look forward to seeing you again soon!

August 21, 2024

Dealership Rating
Employee Rating

I am happy that Noah found an appointment for me very quickly and was able to get the car serviced. More

by casiana chiciu
Recommend Dealer
Yes
Aug 21, 2024

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your kind words about Noah and we look forward to seeing you again!

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