Noah Reed | Page 7

great service and very fast turnaround time. great communication and explanations. Noah was exceptional and super helpful great communication and explanations. Noah was exceptional and super helpful More

by ddemilt25 Verified Customer Verified Customer

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I would have appreciated more explanation of the service that was done, by a tech or service person that was done, by a tech or service person More

by rlarson6 Verified Customer Verified Customer

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Smithtown Volkswagen has again exceeded my expectations in servicing my Passat. After a call to Noah, my service advisor, this service visit was scheduled to ensure a loaner vehicle to check out a fault in servicing my Passat. After a call to Noah, my service advisor, this service visit was scheduled to ensure a loaner vehicle to check out a faulty proximity sensor on the passenger door. It works as designed except if I do not use the car for a few days and then it stops working. Only the passenger side door is a problem and once I either use the key fob or just touch the driver's side door to unlock the vehicle the passenger side will start working until I again do not use the car for a few days. After leaving the vehicle alone for a few days, and a thorough troubleshooting with no error codes, the techs/mechanics were unable to diagnose the problem. Noah after explaining the issue and what was done to diagnose told me to video the next time it happens after not using the car for a few days and to give him a call to schedule another try as that particular issue is still covered by the Volkswagen parts warranty. This visit is another example of the exceptional service and care I've always received since purchasing my 2018 Passat SEL from Smithtown Volkswagen. More

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I received Excellent customer service from my rep Noah, he was professional, courteous and very knowledgeable. he was professional, courteous and very knowledgeable. More

by ANTLEE14 Verified Customer Verified Customer

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Noah made my experience quick and easy and accomodated my needs. I was haply with the service I received. needs. I was haply with the service I received. More

by LARMS714 Verified Customer Verified Customer

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Awesome job. Very accommodating. All work was completed quick and communication was A++. Thank you. Very accommodating. All work was completed quick and communication was A++. Thank you. More

by LIRIANOSAMUEL Verified Customer Verified Customer

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All in all, it was a smooth experience and Noah was awesome, informative, and easy to work with! awesome, informative, and easy to work with! More

by Scottw Verified Customer Verified Customer

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Noah was great. It was my first time at the dealership and he went over my concerns and gave me a timeframe as when to expect my service being completed. It was my first time at the dealership and he went over my concerns and gave me a timeframe as when to expect my service being completed. More

by dcfoster21 Verified Customer Verified Customer

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First time having work done. Service writers very nice got me in and out quickly. Will continue to use your service going forward. Service writers very nice got me in and out quickly. Will continue to use your service going forward. More

by bfrankxb Verified Customer Verified Customer

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The staff at Smithtown VW is friendly and helpful. They make you feel welcome and provide you with detailed information about what is going on when you bring your car in for service. While waiting i They make you feel welcome and provide you with detailed information about what is going on when you bring your car in for service. While waiting in the showroom I had the opportunity to catch up with Sal as well. It is a very pleasant service experience, More

by Caarcieri Verified Customer Verified Customer

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