Norbert Sobotko | Page 2

I can honestly say this was the best buying experience my husband and I have had with a car by far. We saw a car online and we were pleasantly surprised how easy they made the car buying experience. Don Smit husband and I have had with a car by far. We saw a car online and we were pleasantly surprised how easy they made the car buying experience. Don Smith, Phil Pickett and Norbert worked together to give us a great experience. The showroom was beautiful with the best mix of the finest sports cars in the area.. love love love this dealership….. More

Report | Print

What a dealership i tell you. They are just so awesome and the best deal i could ever get on my dream car. I'll be back and the best deal i could ever get on my dream car. I'll be back More

Report | Print

The entire team did a great job with me when I came In to purchase my vehicle. Margaret was very cool and a pleasure to work with. The service team fixed a couple minor issues with my vehicle. Phil was extre purchase my vehicle. Margaret was very cool and a pleasure to work with. The service team fixed a couple minor issues with my vehicle. Phil was extremely professional and helpful with concerns I had despite me being a bit annoyed at times. I commend Phil on how he handled the situation. Phil provided the best customer experience I have ever had when buying a car. He kept his word and made sure that I was happy with my purchase by going above and beyond to cure any issues I had. I would highly recommend this dealership to anyone in need of a nice, modest, everyday vehicle as well as anyone that is looking to buy a top tier, upper echelon, baller/luxury ride. They have it all here in one place. Thanks Napleton Aston Martin Maserati. More

Report | Print

Willingness to work with the customer and attentive to schedule and delivery needs. Overall, this was a very positive experience for virtual sale on a lightly used vehicle. schedule and delivery needs. Overall, this was a very positive experience for virtual sale on a lightly used vehicle. More

Report | Print

Completely blown away. Was greeted by Norbert and from start to finish was very informative and helpful. Perry the general manager went above and beyond to make us feel comfortable and made us life long c start to finish was very informative and helpful. Perry the general manager went above and beyond to make us feel comfortable and made us life long customers. Usually I dread purchasing new cars but they made it a great experience. Even the lady in the finance department was unbelievably kind, and thorough. Looking forward to my next purchase! More

Report | Print

Fantastic shopping experience with Sebastian and his team that resulted in the purchase of the most exquisite DB11. Spent hours draining knowledge from our consultant, Norbert. He was immensely knowledgeab that resulted in the purchase of the most exquisite DB11. Spent hours draining knowledge from our consultant, Norbert. He was immensely knowledgeable, enthusiastic, and very passionate for Aston lineage. He was patient with my questions, understood and problem-solved, and made sure we had the absolute best of experiences. When it came time for negotiations, Sebastian and Phil made it as quick and honest of a transaction as possible. Napleton never disappoints, but Sebastian, Phil, Perry, Norbert, and the entire staff at this dealership are absolutely exceptional. Thank you, gentlemen! More

Report | Print

I purchased a vehicle from Napletons Aston Martin of Chicago on Christmas Eve and so far my experience has been undesirable. Since expressing my concerns to management the proper attention has not give Chicago on Christmas Eve and so far my experience has been undesirable. Since expressing my concerns to management the proper attention has not given to my concerns. I completely understand that a lot of the staff is on holiday. But considering this is a time sensitive matter, business should be able to be conducted in their absence. So far I have used PTO days and have used a lot of my personal time during my holiday season and have spent hundreds of dollars including diagnostic cost, car rental expenses, and other repairs that needed to be done for the car to be considered usable. I tried to communicate my problems with the management staff multiple times and so far have been unsuccessful. More

Report | Print

I signed contracts and initiated a wire transfer for the full amount of a vehicle on Friday night. On Monday morning, my bank called as they couldn't reach the contact person to complete the transfer. I c full amount of a vehicle on Friday night. On Monday morning, my bank called as they couldn't reach the contact person to complete the transfer. I called over to the dealership, the GM Perry answers and tells me they sold the car to someone else on Saturday. Couldn't believe it. They never even called me Saturday to let me know, nor ever mentioned I was in danger of losing the car on Friday. I asked them 3 times to take a credit card deposit if they needed it, but they didn't. Thank goodness my bank called, otherwise the transfer would have been completed and I would have received nothing. Would have had to wait for days or even weeks to get my money back, if ever. I'm not even sure they would so easily give it back. Typical car dealer which is why dealers have such a bad reputation. Would never do business with this dealer again. Be smart and stay way. More

Report | Print

It was a sincere pleasure working with Norbert and Dora when I recently leased my new Ghibli. Their knowledge about the details of the vehicle and the ease with which they helped me understand the financia when I recently leased my new Ghibli. Their knowledge about the details of the vehicle and the ease with which they helped me understand the financial aspects of the transaction was remarkable. I was particularly impressed with their utmost professionalism, work ethic, and standard of excellence which permeates the entire dealership. More

Report | Print

Definitely will purchase my next vehicle from them. Margaret and Norbet was a pleasure to work with. We hot the vehicle that we wanted at an excellent price. Thank you Margaret and Norbet for your help Margaret and Norbet was a pleasure to work with. We hot the vehicle that we wanted at an excellent price. Thank you Margaret and Norbet for your help. We love our brand new car! More

Report | Print