Norma Gonzalez
Norma Gonzalez at Lexus of Concord

Norma Gonzalez

Service Consultant

Lexus of Concord

2101 Market St
Concord, CA 94520

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4 Reviews
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4 Reviews

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4 Reviews of Norma Gonzalez

June 11, 2026

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Employee Rating

Norma Gonzales was very helpful & clear on what the service involved. I appreciated the courteous drivers who drove me home & brought me back. More

by jm3kennedy
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Lexus of Concord responded

We're glad to hear you appreciated our shuttle service, and that Norma was so helpful. Thank you for choosing Lexus of Concord and for sharing your experience!

May 21, 2026

Dealership Rating
Employee Rating

Norma Gonzales accomodated me and did an excellent job. Yes, she did a follow up. More

by Joshvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Lexus of Concord responded

Josh, thank you for recommending Norma and Lexus of Concord! Just let us know the next time we can be of service.

February 14, 2026

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Lexus if Concord are always go above and beyond. Norma was an absolute pleasure to work with and very knowledgeable. Great customer service More

by domenicmendoza
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Carvalho

Feb 16, 2026

Lexus of Concord responded

Thank you for sharing your fantastic feedback about Norma and our team, Domenic! We are grateful for your business and we hope to see you again at Lexus of Concord!

February 03, 2026

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Employee Rating

My latest interaction with Norma Gonzales for my Lexus 2011 was Excellent I give he the highest rating More

by Aida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Lexus of Concord responded

Aida, thank you for sharing your fantastic feedback about Norma and our service team! We are grateful for your business and we hope to see you again at Lexus of Concord.

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