Norma Ramirez
Norma  Ramirez at Frank Brown Auto and Truck Ranch
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Norma Ramirez

Honda Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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4.9
28 Reviews

Languages Spoken

Spanish Spanish

4.9

28 Reviews

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28 Reviews of Norma Ramirez

January 20, 2023

Dealership Rating
Employee Rating

Norma Fue muy amable la que me vendió mi carro nuevo. la recomiendo al que quiero comprar. More

by Maria Olivas
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 23, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 13, 2023

Dealership Rating
Employee Rating

They are always helpful and courteous, especially the men in the service department. Terry is always courteous and the driver always is very friendly and professional More

by annapete
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2023

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

December 09, 2022

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Employee Rating

Service was excellent and quick my salesperson rob went above and beyond to ensure I was completely satisfied. More

by Chancebauer
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

December 04, 2022

Dealership Rating
Employee Rating

No pressure and very nice didn’t make me buy something I didn’t want to More

by randyrainwater
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 23, 2022

Dealership Rating
Employee Rating

Have been looking for some time and tested multiple brands of vehicles. Honda was our last stop, overall they were efficient and willing to work with us. More

by Sarapierce11
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

November 05, 2022

Dealership Rating
Employee Rating

Friend staff and had the vehicle I wanted. I got the payments at a lower price then first quoted. Great experience! More

by jpvasquez529
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Nov 07, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 26, 2022

Dealership Rating
Employee Rating

Nice comfortable place. Staff is nice and willing to help. Decent deal on vehicle but were helpful. More

by bryantbusby
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Oct 27, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 07, 2022

Dealership Rating
Employee Rating

Nice and easy process! Thank you, Norma for all your help! Loved the in and out! More

by melson0214
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Sep 08, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 04, 2022

Dealership Rating
Employee Rating

Great experience. Great and easy people to work with. I would definitely return again sometime More

by Jesse Evans
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Sep 08, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 20, 2022

Dealership Rating
Employee Rating

Customer service is great and people are very friendly. I will always go back for great service More

by Fátima
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Aug 22, 2022

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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