Check out Norma Ramirez's reviews on DealerRater

April 14, 2024

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They are always polite, professional, and friendly. They treat me with respect. And I have never had to take the car back after having it fixed They treat me with respect. And I have never had to take the car back after having it fixed More

by annapete

Verified Customer

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Recommend Dealer

Yes

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Apr 15, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 08, 2024

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Very courteous and friendly ! ?? Norma is such a sweet and knowledgeable sales person. Enjoy her very much!?? ?? Norma is such a sweet and knowledgeable sales person. Enjoy her very much!?? More

by kdscott62

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Norma Ramirez

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Mar 08, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

February 13, 2024

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No pressure sales, Norma was super nice and helpful. Would buy there again for sure! Would buy there again for sure! More

by sbclbbock

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Recommend Dealer

Yes

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Feb 14, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 28, 2024

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Fantastic! It's my third purchase and will keep coming back. I highly recommend to everyone. It's my third purchase and will keep coming back. I highly recommend to everyone. More

by melipantoja

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Norma Ramirez

Helpful 0

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Jan 29, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 16, 2024

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Very Professional, High recommended. I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks I had Alberto Botello from sale department he was very friendly, professional and helpful .Thanks More

by petef8672

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Phillip Richardson, Philip Jansen, Tyson Hall, Albert Botello, David Hendrix, Jack Gilvin, Deanndra Mathes, Ramon Constancio, Robby Phillips

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Jan 16, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 16, 2024

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Help whit finance excellent service muy amables lo recomiendo al 100 % gracias por todo k recomiendo al 100 % gracias por todo k More

by Laguna_driver11

Verified Customer

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Recommend Dealer

Yes

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Jan 16, 2024 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

December 01, 2023

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Norma and the Frank Brown Honda Team are so professional at what they do that it was no question who to go back to for my second truck purchase. at what they do that it was no question who to go back to for my second truck purchase. More

by t_aunar

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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Dec 04, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

November 08, 2023

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Nice people sold me a vehicle with a bad transmission took it for a service transmison on the third of November fourth of November transmission started vibrating and blew the fluid out the back all ov took it for a service transmison on the third of November fourth of November transmission started vibrating and blew the fluid out the back all over the Yukon and my boat bought the Toulon 2 weeks befor still has dealer tags haven’t made the first payment yet I will not buy another vehicular from your dealership again very disapointed More

by Shelly.mccarver

Verified Customer

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Recommend Dealer

No

Other Employees Tagged: Ricardo Alegria, Albert Botello

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Nov 08, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. I have shared your comments with our Pre-Owned Sales Team. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 21, 2023

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Work done promptly. Absolutely no complaints definitely will go back in the future for any service needed. Absolutely no complaints definitely will go back in the future for any service needed. More

by meanmomx555

Verified Customer

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Recommend Dealer

Yes

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Oct 24, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

June 06, 2023

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Great service department. Great dealership. Bought cars for decades and will buy more. Thanks to Frank Brown Great dealership. Bought cars for decades and will buy more. Thanks to Frank Brown More

by charrison.lbb

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Jun 07, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda