Norman Hunter | Page 22

Great Employees, Great Car Selection This dealership was friendly, they weren't pushy or rude like others, and Norm especially was willing to work with us and do what it took. Monte was a This dealership was friendly, they weren't pushy or rude like others, and Norm especially was willing to work with us and do what it took. Monte was also very kind and helpful, would definitely return for our next vehicle. More

by Colt Verified Customer Verified Customer

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unprofessional and deceiving Came in to claim an email offer to buy up the remaining 4-6 months left on my lease from the leasing manager. Then they tell me offer is invalid, very Came in to claim an email offer to buy up the remaining 4-6 months left on my lease from the leasing manager. Then they tell me offer is invalid, very typical bait and switch technique. This will be the last time I do business with this location. As a 4 year customer with several other accounts with them I feel very disrespected and unappreciated. In addition I saw on the tv a running ad that says the location would take care of any service if I was to trade in my car that day, which I did, yet they are still trying to bill me for it. More

by Unhappy Customer Verified Customer Verified Customer

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Spent 8 Extra Hours at Dealership It took over 6 hours to complete paperwork because they only had one Finance Manager working Salesman told me the car had Apple Play but had issues It took over 6 hours to complete paperwork because they only had one Finance Manager working Salesman told me the car had Apple Play but had issues setting it up. When I got home I still couldn't get it to work and he told me to bring it back for Service to look at it and we discovered the car didn't actually have Apple Play. He should know more about the car he sold me. Also I had to bring back the car to have the windshield wipers adjusted & replaced because they were skipping. More

by SON.DEHAAN Verified Customer Verified Customer

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Wonderful Had a great experience purchasing a second vehicle with Norm. He’s exceptional with customer service and makes it very easy. I would recommend him to Had a great experience purchasing a second vehicle with Norm. He’s exceptional with customer service and makes it very easy. I would recommend him to anyone thinking of buying a Mercedes. More

by KRISTEN.HORGAN Verified Customer Verified Customer

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Lease with Norm This was our third time leasing with Norm. We love working with him. He makes the process quick and easy and we’re confident we got a great deal. He’s This was our third time leasing with Norm. We love working with him. He makes the process quick and easy and we’re confident we got a great deal. He’s the reason we keep going back to Mercedes of Beaverton. More

by ddoyle1515 Verified Customer Verified Customer

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Sales Norm Hunter has the best customer service hands down! He is the reason I stick with Mercedes and will also be coming back to work with Norm in the fut Norm Hunter has the best customer service hands down! He is the reason I stick with Mercedes and will also be coming back to work with Norm in the future. More

by AARON_FRANKEL Verified Customer Verified Customer

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Service and New Car Purchase Experience was easy, people were efficient and straight forward - what we needed. We are very happy with our purchase and would recommend this dealer Experience was easy, people were efficient and straight forward - what we needed. We are very happy with our purchase and would recommend this dealership to friends. More

by blucoco3240 Verified Customer Verified Customer

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I was delivered a car I did not agree to This location was FABULOUS three years ago. They bent over backward to gain my business. This time around I was delivered a car that was not up to s This location was FABULOUS three years ago. They bent over backward to gain my business. This time around I was delivered a car that was not up to standards. I cannot use the audio because it is so loud inside the vehicle I cannot hear clients on the phone. I was promised Apple Car Play with this newer version and it was not installed. The sales rep, Norm Hunter, is dragging his feet on what to do with this vehicle. The sales manager at Beaverton Mercedes has not contacted me despite numerous attempts to reach him and at least one voicemail message. The Mercedes HQ in Georgia claims they cannot get involved at the dealer level and has recommended I contact the dealer location directly. Really? Is this was LUXURY car buying experience has come to? Does anyone at another Mercedes location here in OR want my business? More

by silveroaklover Verified Customer Verified Customer

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purchased GLS450 Norm and Romano couldn't have been nicer or easier to deal with. Made the whole experience fantastic. Absolutely no-pressure process and very straig Norm and Romano couldn't have been nicer or easier to deal with. Made the whole experience fantastic. Absolutely no-pressure process and very straight forward with everything. Follow through was also excellent. More

by IAN.LOMBARD Verified Customer Verified Customer

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Verry happy to have them service my vehicle Chris Walters took care of the oil leak and am thankful to him for having recommended the extended warranty for my car. I am glad he is back at Beaver Chris Walters took care of the oil leak and am thankful to him for having recommended the extended warranty for my car. I am glad he is back at Beaverton. More

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