Norman Hunter | Page 23

I was delivered a car I did not agree to This location was FABULOUS three years ago. They bent over backward to gain my business. This time around I was delivered a car that was not up to s This location was FABULOUS three years ago. They bent over backward to gain my business. This time around I was delivered a car that was not up to standards. I cannot use the audio because it is so loud inside the vehicle I cannot hear clients on the phone. I was promised Apple Car Play with this newer version and it was not installed. The sales rep, Norm Hunter, is dragging his feet on what to do with this vehicle. The sales manager at Beaverton Mercedes has not contacted me despite numerous attempts to reach him and at least one voicemail message. The Mercedes HQ in Georgia claims they cannot get involved at the dealer level and has recommended I contact the dealer location directly. Really? Is this was LUXURY car buying experience has come to? Does anyone at another Mercedes location here in OR want my business? More

by silveroaklover Verified Customer Verified Customer

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purchased GLS450 Norm and Romano couldn't have been nicer or easier to deal with. Made the whole experience fantastic. Absolutely no-pressure process and very straig Norm and Romano couldn't have been nicer or easier to deal with. Made the whole experience fantastic. Absolutely no-pressure process and very straight forward with everything. Follow through was also excellent. More

by IAN.LOMBARD Verified Customer Verified Customer

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Verry happy to have them service my vehicle Chris Walters took care of the oil leak and am thankful to him for having recommended the extended warranty for my car. I am glad he is back at Beaver Chris Walters took care of the oil leak and am thankful to him for having recommended the extended warranty for my car. I am glad he is back at Beaverton. More

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Service is absolutely garbage Service is absolutely terrible. My family and I went to go check out one of their show cars on the floor and we were never greeted by a SINGLE sales p Service is absolutely terrible. My family and I went to go check out one of their show cars on the floor and we were never greeted by a SINGLE sales person. We felt very discriminated and at the same time very shocked and disappointed in their customer service and the way they treat people. Don't be fooled, be smart and go to a reputable dealership. You have been warned. More

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Not very good experience with financing I made the purchase 3 weeks back. I have not received my license plate yet and my temporary license will expire on Sunday. I went to local DMV auto li I made the purchase 3 weeks back. I have not received my license plate yet and my temporary license will expire on Sunday. I went to local DMV auto licensing office but they couldn't find my documents anywhere. I also contact BOA, where my finance go with, and BOA couldn't see my account either. I tried to contact the dealer directly, but not helpful at all. Either they said they will check, or nobody answers the phone. Since I live in Washington, it's really not convenience for me to stop by. I don't know what I could / should do if my temporary license expires. I really wanna my concern could be solved via phone, or email. More

by feiwhoamI Verified Customer Verified Customer

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Well done . They stayed late just to help us First time buyer. Good job guys not pushy and they know there product.all car buying should be this easy Thank you Al and Linda dvorak First time buyer. Good job guys not pushy and they know there product.all car buying should be this easy Thank you Al and Linda dvorak More

by AJDVORAK1949 Verified Customer Verified Customer

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Helpful and straightforward I walked into the dealership without an appointment and Norm was extremely helpful. He took time to understand what I was looking for, did not pressu I walked into the dealership without an appointment and Norm was extremely helpful. He took time to understand what I was looking for, did not pressure me, and helped me find a car I love. Highly recommended. More

by ERIK.FORDYCE Verified Customer Verified Customer

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Love Norm!!!!!! Norm made it great!!!! Love the new suv and the whole experience. I always wanted a Mercedes and now I have one! We are a 3 Mercedes family now! Norm made it great!!!! Love the new suv and the whole experience. I always wanted a Mercedes and now I have one! We are a 3 Mercedes family now! More

by VILKINGIRL Verified Customer Verified Customer

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Enjoying my new Benz Norm assisted me in purchasing my certified-used Mercedes. I was treated with kindness and respect. He went above and beyond. Thanks MB of Beaverton! Norm assisted me in purchasing my certified-used Mercedes. I was treated with kindness and respect. He went above and beyond. Thanks MB of Beaverton! More

by STEFFSINGS Verified Customer Verified Customer

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Energy, reliability and kindness The team at MB Beaverton is always kind, attentive and full of energy. We are always very pleased with MB Beaverton’s service. Norm and Chris make sur The team at MB Beaverton is always kind, attentive and full of energy. We are always very pleased with MB Beaverton’s service. Norm and Chris make sure you are taken care of in service, leasing/purchasing, etc. Ian is very informative and friendly. More

by tspears Verified Customer Verified Customer

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