Norman Hunter | Page 6

Great personalized service. Cared about the product out the door..made everything easy including financing. Eliminated interfaces for a smooth transaction Cared about the product out the door..made everything easy including financing. Eliminated interfaces for a smooth transaction More

by TIMOTHYLOGAN Verified Customer Verified Customer

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The sales department is great but I have had some issues with the service department that will stop me from buying there again. This was my second car from this dealer and I still had a small issue with the with the service department that will stop me from buying there again. This was my second car from this dealer and I still had a small issue with the service department. More

by ARCHIBALL Verified Customer Verified Customer

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My new Mercedes was complaining that it couldn't help me stay in lane and the driver's assist functions were inoperative. Bummer. I got a fairly quick appointment (for these days) and waited like a new fath stay in lane and the driver's assist functions were inoperative. Bummer. I got a fairly quick appointment (for these days) and waited like a new father in the waiting room as the service team quickly diagnosed the problem. Soon, I was on the road again, safely wrapped in the loving arms of Mercedes Distronic Driver Assist. All credit to the good guys. More

by pbnesbitt Verified Customer Verified Customer

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Friendly, transparent and organized. A few words that sum up my experience during my purchase. A few words that sum up my experience during my purchase. More

by MOHAMEDJAMOUSS11BUSINESS Verified Customer Verified Customer

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Well-organized, friendly, welcoming, professional. This is a great place to get a car. Great service. This is a great place to get a car. Great service. More

by SETH.CLIPPARD Verified Customer Verified Customer

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The post sales experience was less than stellar. No one contacted me for the permaplate treatment I purchased (I had to contact the dealer multiple times to try and get it scheduled) and they didn’t No one contacted me for the permaplate treatment I purchased (I had to contact the dealer multiple times to try and get it scheduled) and they didn’t provide me with the warranty document until I asked for it (after the treatment was done). And the most frustrating was the dealership ordered new plates and and made me pay for new registration even though the car had plates that didn’t expire until 9/25…the new plates expire in ‘24. So I paid for something I didn’t need and am getting less. I was told I can talk to the sales manager but there is nothing that can be done to make it right. Also, it is very hard to get people to call you back. The car I purchased is having a fluid leak and it took multiple calls to get someone in service to talk to me about it; and it took many hours to get finance to call me back. More

by LMHAUG00 Verified Customer Verified Customer

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Norm Hunter is the best. He is the reason why we bought our Mercedes GLE from the Beaverton dealership. He kept us informed all along the way and has taken care of us after t He is the reason why we bought our Mercedes GLE from the Beaverton dealership. He kept us informed all along the way and has taken care of us after the transaction. More

by GADRUNNERGIRL Verified Customer Verified Customer

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Detail on the car, retailer went through the paint in areas on the vehicle. A little more attention would be in order. areas on the vehicle. A little more attention would be in order. More

by SYMINGTON4 Verified Customer Verified Customer

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Shaq provides excellent customer service. Every time I’ve been in for service, it’s done in a timely manner. Every time I’ve been in for service, it’s done in a timely manner. More

by JDHOLTINFO Verified Customer Verified Customer

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Great customer service, Patrick was extremely helpful and communicated with me often. I was coming in from out of town to make the purchase and he was very understanding. The car was clean, filled with gas a communicated with me often. I was coming in from out of town to make the purchase and he was very understanding. The car was clean, filled with gas and ready to go upon arrival! More

by MEGAN.TORBERT Verified Customer Verified Customer

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